Responsibilities:

• Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking.
• Determine individual and team sales targets to meet and exceed plan.
• Communicate agreed targets and work with direct reports to identify and deliver sales objectives.
• Identify and execute key and incremental Eventing opportunities to bring Tilbury theatre to the in-store experience to drive brand awareness and engagement.
• Inspire and motivate CT door teams to drive sales via the 'Tilbury Touch' when the Sales and Artistry Coordinator is not in the door.
• Participate in regional meetings, team conference calls, and regular touch bases to share best practices and create solutions to address business needs.
• Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations.
• Be a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines.
• Think creatively to ensure business growth year over year.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awareness in the door.
• Identify ways to improve Charlotte Tilbury service extending through retail employees via in-store support, training, and eventing.
• Manage customer queries, using sound judgment and a goal of achieving positive outcomes.
• Work collaboratively with the Education team to provide continuous, relevant, and effective training and development.
• Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when appropriate.
• Proactive use of the Retailer customer database for direct clientele opportunities in the air and on the ground.
• Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.
• Lead by example through continuously improving and evolving personal artistry skills.
• Personally maintain a professional appearance and ensure the team aligns with the CT dress code, including both makeup and attire.

Team Development:

• Proactively anticipate staffing and support needs for driving sales.
• Create a positive, cohesive, cooperative team culture in store.
• Facilitate high-impact trainings that include key in-store Retailer trainings (ie: Sephora Sales + Training visits / Nordstrom Stay and Play).
• Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings, and a collaborative leadership style.
• Recognize and celebrate great performance.
• Encourage completion of LMS courses and provide follow-up on retention checks.
• Attend and participate in Seasonal School and partner with Area Trainer on at-counter follow-up plan.
• Assist Area Trainer with Start of a Dream/CMA new hire onboarding.

Operations:

• Implement door development plans and schedule support to address business growth needs.
• Ensure that the counter is 'customer ready' from open to close of business.
• Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales.
• Schedule to optimize coverage according to customer flow and business needs.
• Control store expenses (i.e. counter consumables) within budget guidelines.
• Implement visual merchandising, new launch displays, and collateral placement as directed by the Magic office.
• Maintain excellent counter hygiene standards.
• Maintain technology on counter, to include screens, iPad, and music.
• Raise operational and VM issues for resolution in a timely manner.
• Ensure the timely submission and accuracy of expenses, financial tracking of expenditures, and other company-owned asset forms.
• Accountable for completing all administrative assignments by their due date.

Store and Retail Partner Relationships:

• Establish and develop a cooperative and mutually respectful relationship with the entire store team.
• Maximize ROI by scheduling time in store during peak business hours, including weekends.
• Build relationships that are meaningful through strong communication, reliability, and partnership.
• Maintain the store standards and policies at all times.
• Proactively suggest win-win opportunities to drive sales within store.

Requirements:

• 2+ years of Beauty industry experience.
• 2+ years of Beauty retail management.
• Intermediate skills in MS Office, including MS Word, Excel, and Outlook.
• Excellent numerical and analytical skills.
• Ability to influence others.
• Excellent communicator, both written and oral.
• Demonstrated ability in creating sales strategy and consistently achieving sales plan.
• Demonstrated success in developing winning teams.
• Must possess strong strategic thinking and decision-making skills.
• Must be able to create winning partnerships with retailers.

Benefits:

• Generous staff discount to use on all products.
• Medical, dental, and vision benefits.
• Commuter Benefits (Pre-tax).
• Flex Spending Account (FSA).
• Employee Assistance Program (EAP).
• 401(k) with Company match.
• Paid Time Off.
• Birthday PTO.

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What you'll do

• Assist with part number creation, BOM set up, and issue ECOs to release new SKUs
• Support internal customers with creating, reviewing, releasing, and retracting product information
• Provide training to coworkers on PLM system
• Assist Analysts with DCO processing
• Generate POs and work with requesters to complete purchasing transactions

What you need

• Must be detail oriented and organized
• Must have good problem solving skills
• Must have good time management skills
• Must have general MS Office skills
• Must have computer experience and ability to learn new applications
• Some office experience preferred

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What you'll do

Perform dimensional and visual inspections of mechanical components.

• Interpret and work from detailed engineering drawings, CAD data, and technical documentation.

What you need

• Understanding of high-performance manufacturing standards and tolerances.

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You'll be part of a dual study program in cooperation with the Berufsakademie Bautzen, where you'll acquire in-depth technical knowledge and support in planning economical manufacturing processes and facilities, as well as their coordination with other internal departments.

• Support in developing solutions for process-related problem statements
• Participation in various departments of Porsche Werkzeugbau GmbH to gain experience in typical professional activities
• Collaboration in interdisciplinary and practice-oriented projects

What you need

• General or subject-specific higher education entrance qualification with good to very good grades
• Strong interest in technical topics
• Secure handling of MS Office
• Good English skills
• Good communication and team skills
• Well-developed logical-analytical thinking

Why this matters

This role offers a unique opportunity to gain hands-on experience in a dynamic and innovative company, with a focus on technical development and collaboration. As a member of the Porsche Werkzeugbau team, you'll have the chance to contribute to the company's success and growth, while also developing your skills and knowledge in a supportive and challenging environment.

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