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This is a dynamic role that combines elements of business development operations, strategic support, and organisational management.</p>\n<p>As a Business Operations Lead, you will play a crucial role in helping to streamline business processes, assist with key product launches, and manage internal and external business development (BD) initiatives.</p>\n<p>Your primary responsibilities will include:</p>\n<ul>\n<li>Serving as a strategic right-hand to the Chief Business Officer, providing hands-on advisory across CRM strategy, internal process design, team organisational op model, data insights, and day-to-day operational decision-making.</li>\n<li>Delivering analysis that helps inform team performance in market, product utilisation, forecasting insights, and revenue trends for BD.</li>\n<li>Building and maintaining account/client tiering and prioritisation frameworks that help BD focus on the highest-value opportunities.</li>\n<li>Overseeing and tracking BD objectives and key results (OKRs), ensuring alignment with our long-term vision and strategy.</li>\n<li>Handling day-to-day business development operations, including pipeline management, deal flow, and forecasting, to ensure the team meets its objectives efficiently.</li>\n<li>Developing and running training sessions for the business development team, empowering them with the tools and processes needed to succeed.</li>\n<li>Helping orchestrate LayerZero&#39;s presence in both internal and external BD activities, coordinating participation in key meetings, events, and collaborations.</li>\n<li>Assisting with go-to-market (GTM) strategies and product launches, ensuring alignment with business development efforts and customer engagement.</li>\n</ul>\n<p>To be successful in this role, you will need:</p>\n<ul>\n<li>3–5+ years of experience in business operations, revenue operations, sales operations, or a similar function, ideally within a tech startup, high-growth, or Web3 environment.</li>\n<li>A deep understanding of BD/sales operations: pipeline management, deal tracking, CRM administration, and forecasting methodologies.</li>\n<li>Proven ability to build and improve operational processes from the ground up (SOPs, automation, cross-functional workflows).</li>\n<li>Strong analytical skills with experience building dashboards, performance reports, and data-driven recommendations.</li>\n<li>Excellent cross-functional communication. 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