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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6e715f09-34a"},"title":"Solutions Architect, Commercial","description":"<p>About Us</p>\n<p>dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. As of February 2025, we&#39;ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers.</p>\n<p>As a Solutions Architect (SA), your role is to help prospects understand the value that dbt Cloud can bring to their organisation. You&#39;ll lead technical discussions with prospective customers, uncover their data challenges, and demonstrate how dbt Cloud can meet their needs through live demos and technical workshops.</p>\n<p>Internally, you&#39;ll contribute to building and refining our processes and playbooks, while acting as the voice of the customer to ensure we continue developing products that solve real problems and delight our users.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Spend the majority of your time on pre-sales opportunities to understand customer use cases and identify the value dbt Cloud can bring to their organisation</li>\n</ul>\n<ul>\n<li>Consult with potential customers to uncover their data challenges and highlight how dbt Cloud can alleviate pain points and support their goals</li>\n</ul>\n<ul>\n<li>Own the demonstration of technical and business impact by delivering tailored demos of dbt Cloud and providing expert guidance</li>\n</ul>\n<ul>\n<li>Collaborate closely with Account Executives, building strong, trust-based relationships and offering strategic input throughout the deal process</li>\n</ul>\n<ul>\n<li>Maintain ongoing relationships with technical stakeholders within your accounts</li>\n</ul>\n<ul>\n<li>Partner with internal teams to improve how we work together, represent the voice of the customer in product discussions, and contribute to cross-functional initiatives</li>\n</ul>\n<ul>\n<li>Participate in our knowledge-sharing loop by helping improve team processes, refining assets, and enabling others through collaboration</li>\n</ul>\n<ul>\n<li>Create and deliver external-facing content through live events, blog posts, recorded tutorials, or other educational resources</li>\n</ul>\n<p>Requirements</p>\n<ul>\n<li>4+ years of experience as a data practitioner or consultant in data operations or analytics</li>\n</ul>\n<ul>\n<li>Strong technical foundation, with a solid understanding of modern data warehousing architectures, the modern data stack, and proficiency in SQL</li>\n</ul>\n<ul>\n<li>Prior experience with dbt is preferred; bonus points for dbt certification</li>\n</ul>\n<ul>\n<li>Experience working asynchronously as part of a partially remote, distributed team</li>\n</ul>\n<ul>\n<li>High degree of comfort presenting to diverse stakeholders or audiences, ideally in an externally facing role</li>\n</ul>\n<ul>\n<li>Ability to operate effectively in ambiguous, fast-paced environments and think on your feet during customer conversations</li>\n</ul>\n<ul>\n<li>Desire to be a strong team player,both within the SA team as we evolve our ways of working, and in daily collaboration with Account Executives as part of a deal team</li>\n</ul>\n<ul>\n<li>Openness to travel; we value the power of in-person relationship building, both internally and externally, and expect willingness to travel to events as needed</li>\n</ul>\n<p>Preferred Qualifications</p>\n<ul>\n<li>Basic python competency and advanced SQL knowledge</li>\n</ul>\n<ul>\n<li>Proven experience in a pre-sales tech role</li>\n</ul>\n<ul>\n<li>Experience with traditional ETL tooling</li>\n</ul>\n<p>Benefits</p>\n<ul>\n<li>Unlimited vacation time with a culture that actively encourages time off</li>\n</ul>\n<ul>\n<li>401k plan with 3% guaranteed company contribution</li>\n</ul>\n<ul>\n<li>Comprehensive healthcare coverage</li>\n</ul>\n<ul>\n<li>Generous paid parental leave</li>\n</ul>\n<ul>\n<li>Flexible stipends for:</li>\n</ul>\n<ul>\n<li>Health &amp; Wellness</li>\n</ul>\n<ul>\n<li>Home Office Setup</li>\n</ul>\n<ul>\n<li>Cell Phone &amp; Internet</li>\n</ul>\n<ul>\n<li>Learning &amp; Development</li>\n</ul>\n<ul>\n<li>Office Space</li>\n</ul>\n<p>Compensation</p>\n<p>We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. 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As a Customer Solutions Architect, you will monitor an existing book of business, lead technical discussions with customers, uncover new data challenges, and showcase how dbt Cloud can address their needs through live demos and technical workshops.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Manage a portfolio of Commercial or Enterprise customers and proactively monitor the health of your accounts, product adoption, and utilization across your book of business to identify opportunities for potential expansion and churn or contraction risks</li>\n<li>Improve customer loyalty and retention through building and maintaining strong relationships with key technical stakeholders within customer accounts, and understanding their analytics needs and use cases to determine where dbt Cloud can help them achieve their goals</li>\n<li>Increase the value customers obtain from dbt Cloud through educating your customer base on new products and features as they are launched and on existing products and features that they may not be making use of</li>\n<li>Collaborate closely with Sales Directors and Solutions Architects on your accounts, building strong trust-based relationships and providing strategic input on the customer lifecycle and renewals processes</li>\n<li>Be the voice of the customer in product discussions, work with the team to improve the way we work together, and participate in other cross-functional activities</li>\n<li>Participate in the knowledge loop helping to improve our processes and assets and enabling others on the team</li>\n<li>Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content</li>\n</ul>\n<p>What You&#39;ll Need</p>\n<ul>\n<li>2+ years of experience in a post-sales role, such as a technical account manager or CSE</li>\n<li>A solid technical background, with a firm understanding of modern data warehousing architectures, the analytics stack, and SQL proficiency</li>\n<li>High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role</li>\n<li>Ability to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations</li>\n<li>Desire to be part of a team, both as an active member of the Customer Solutions Architect team as we continue to evolve and improve how we work, and in your day-to-day work with Sales Directors and Solutions Architects</li>\n<li>Openness to travel</li>\n</ul>\n<p>What Will Make You Stand Out</p>\n<ul>\n<li>Bonus points for dbt certification, prior dbt experience will be very helpful in this role</li>\n<li>Basic python competency and advanced SQL knowledge</li>\n<li>Have experience with ancillary tools, managing data infrastructure, APIs, etc</li>\n</ul>\n<p>Benefits</p>\n<ul>\n<li>Unlimited vacation time with a culture that actively encourages time off</li>\n<li>401k plan with 3% guaranteed company contribution</li>\n<li>Comprehensive healthcare coverage</li>\n<li>Generous paid parental leave</li>\n<li>Flexible stipends for:</li>\n<li>Health &amp; Wellness</li>\n<li>Home Office Setup</li>\n<li>Cell Phone &amp; Internet</li>\n<li>Learning &amp; Development</li>\n<li>Office Space</li>\n</ul>\n<p>Compensation</p>\n<p>We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. 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