This team's work touches every single booking decision on a platform that facilitates hundreds of millions of trips and an incredibly diverse global inventory. You will ship and iterate on AI-powered features that help guests make more confident booking decisions , synthesizing signals from reviews, ratings, and listing data into quality information that is clear, personalized, and trustworthy.

This means working hands-on with Data Science to evaluate model performance and translate outputs into better product decisions, not just defining requirements and handing them off. This role requires close partnership with the Policy, Privacy, and Legal teams , particularly on review integrity, AI-generated content, and trust-related guest-facing features.

You will work especially closely with the quality data platform team to generate and consume accurate quality signals that foster a trusted marketplace, as well as across Design, Engineering, and Data Science to ship and iterate at scale.

This is a critical role that spans the end-to-end guest experience around listing quality information, and the features you build will be part of the experience for every guest who considers booking on Airbnb.

As a Product Manager, you will:

• Develop and execute the product roadmap for Trip Quality Merchandising and AI, with a focus on shipping AI-powered features that improve how guests evaluate listing quality.
• Define product requirements for generative AI features (e.g. listing summaries, quality highlights) and ML ranking systems, including evaluation criteria, guardrails, and iteration plans.
• Partner with Data Science to assess model performance , understanding where outputs are accurate and trustworthy, and where they fall short , and translate those assessments into concrete product improvements.
• Craft the product narrative that inspires teams, leadership, and the company and builds alignment on the quality merchandising strategy.
• Partner with design, engineering, and customer support to deliver features that improve both guest and host experiences.
• Collaborate closely with our Policy, Privacy, and Legal teams on topics that are essential to making Airbnb one of the most trusted marketplaces in the world.

You will need to have:

• 10+ years of product management experience.
• Hands-on track record shipping AI/ML-powered features on consumer products , including generative AI features (LLM-based summarization, content generation) and ML ranking or personalization systems , with direct involvement in defining evaluation criteria and improving model outputs.
• Expert ability to use data and business analysis to inform product strategy and drive decisions.
• Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred.
• Experience creating product messaging and delivering to customers.
• Demonstrated track record of building cross-functional and executive leadership alignment.
• Experience working on consumer products with marketplace dynamics on a global scale.
• Entrepreneurial track record of taking an idea to reality.
• Excited to lead cross-functional execution, from strategy through shipped product in a fast-paced environment.
• Desire to do individual contributor product management work.
• Excellent written and verbal communication; adept at simplifying complex AI/ML and data concepts for diverse audiences.

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