You will play a key role in developing and executing strategic initiatives, leveraging analytics, and collaborating with cross-functional teams to implement solutions that improve performance, enable new digital capabilities, and elevate customer engagement.

Key responsibilities include:

• Developing and executing strategic business plans and marketing initiatives to achieve gross written premium, new business, and profit targets.
• Supporting the growth of Consumer Direct channels by enhancing digital and call center experiences.
• Defining and documenting business and technical requirements for growth-driven strategic initiatives.
• Leading cross-functional projects as a business owner or Agile Product Manager, prioritizing backlogs and delivering customer-centric solutions.
• Partnering with stakeholders across the enterprise to design, implement, and optimize digital capabilities and tools.
• Conducting A/B testing and leveraging performance-based solutions to drive continuous improvement.
• Translating data and research into actionable insights to enhance customer experience and business outcomes.
• Monitoring market trends and competitive intelligence to inform product development and go-to-market strategies.

Requirements include 6+ years of professional experience in the field, a proven background in analytics, performance reporting, process improvement, and customer experience initiatives, and experience leading cross-functional projects and working in Agile environments.

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You will play a key role in developing and executing strategic initiatives, leveraging analytics, and collaborating with cross-functional teams to implement solutions that improve performance, enable new digital capabilities, and elevate customer engagement.

Key responsibilities include:

Developing and executing strategic business plans and marketing initiatives to achieve gross written premium, new business, and profit targets. Supporting the growth of Consumer Direct channels by enhancing digital and call center experiences. Defining and documenting business and technical requirements for growth-driven strategic initiatives. Leading cross-functional projects as a business owner or Agile Product Manager, prioritizing backlogs and delivering customer-centric solutions. Partnering with stakeholders across the enterprise to design, implement, and optimize digital capabilities and tools. Conducting A/B testing and leveraging performance-based solutions to drive continuous improvement. Translating data and research into actionable insights to enhance customer experience and business outcomes. Monitoring market trends and competitive intelligence to inform product development and go-to-market strategies. Developing prototypes, supporting implementation, and communicating deliverables to senior leadership. Collaborating with analytics teams to measure performance and assess the impact of customer experience initiatives.

XML job scraping automation by YubHub

You will play a key role in developing and executing strategic initiatives, leveraging analytics, and collaborating with cross-functional teams to implement solutions that improve performance, enable new digital capabilities, and elevate customer engagement.

Key responsibilities include:

• Developing and executing strategic business plans and marketing initiatives to achieve gross written premium, new business, and profit targets.
• Supporting the growth of Consumer Direct channels by enhancing digital and call center experiences.
• Defining and documenting business and technical requirements for growth-driven strategic initiatives.
• Leading cross-functional projects as a business owner or Agile Product Manager, prioritizing backlogs and delivering customer-centric solutions.
• Partnering with stakeholders across the enterprise to design, implement, and optimize digital capabilities and tools.
• Conducting A/B testing and leveraging performance-based solutions to drive continuous improvement.
• Translating data and research into actionable insights to enhance customer experience and business outcomes.
• Monitoring market trends and competitive intelligence to inform product development and go-to-market strategies.
• Developing prototypes, supporting implementation, and communicating deliverables to senior leadership.
• Collaborating with analytics teams to measure performance and assess the impact of customer experience initiatives.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As Mixpanel scales into the enterprise, the platform that underpins how customers manage, secure, and control their Mixpanel environment becomes increasingly strategic. This isn’t a role about a single feature or workflow , it’s about the foundational systems that determine whether a 500-person company trusts us with their data and their organisational complexity.

Responsibilities

Own the Enterprise Platform Roadmap

Define and drive the roadmap for Mixpanel’s enterprise management surface , RBAC, SSO/passkeys, auth services, audit logs, admin controls, bulk user management, and settings UX

Develop a principled view of what the platform must guarantee (security, compliance, reliability) vs. what can be iterative , and sequence investments accordingly

Anticipate requirements from enterprise customers, internal security reviews, and compliance obligations; design ahead of the ask rather than reacting to it

Build business cases for platform investments, making the indirect ROI of security and compliance work legible to leadership

Establish operating cadence and governance across the two engineering tracks: align dependencies, create clear owners, and ensure predictable delivery

Lead with Curiosity and Disciplined Discovery

Approach every platform problem with structured curiosity: frame clear hypotheses, test assumptions with lightweight experiments, and evaluate second-order effects before committing

Stay directly connected to enterprise customers and security-facing stakeholders (Sales, CS, Legal) to understand how platform limitations show up in real deals and renewals

Synthesise signal from security reviews, compliance inquiries, support tickets, and customer interviews into clear, prioritised product proposals

Drive Cross-Team Platform Integrity

Own the consistency and reliability of shared authentication, permissions, and admin patterns across Mixpanel’s product portfolio , ensure every product team builds on a stable, well-governed foundation

Partner with engineering leads to define clear APIs, auth contracts, and permission interfaces that prevent hidden dependencies and enable safe evolution

Define and maintain measurement standards for platform health: uptime, auth failure rates, admin task completion, enterprise onboarding velocity

Work closely with application security to ensure platform features meet enterprise security standards and pass external audits

We’re Looking For

Experience

5+ years of PM experience owning meaningful problems end-to-end; direct experience with identity, access management, enterprise administration, or security-adjacent product work strongly preferred

Track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without formal authority

Experience building business cases for security, compliance, or infrastructure investments where ROI is indirect or realised over long time horizons

Familiarity with enterprise sales and the role platform features (SSO, RBAC, audit logs) play in closing and renewing enterprise accounts

Skills

Systems thinker: you understand how platform-layer decisions ripple across products, user journeys, and engineering teams, and you reason about second-order effects before committing to a direction

Technical fluency: credible with engineers on identity, auth, and security infrastructure tradeoffs; can partner on architecture-level product decisions without needing to be an engineer

Curious by default: you ask better questions before proposing solutions, challenge assumptions respectfully, and design lightweight experiments to validate direction

Customer-obsessed even on infrastructure: you stay connected to how platform quality shows up for end users and enterprise admins, not just internal teams

Clear, direct communicator: you can write a crisp one-pager, align senior stakeholders on a difficult tradeoff, and make security/compliance topics accessible to non-technical audiences

AI-native: you use AI tools actively in your day-to-day product work , research, synthesis, discovery , and can point to specific ways they’ve changed how you operate

Bonus Points

Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns

Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM

Hands-on Mixpanel user who understands the product from the inside

Experience at a company navigating single-product to multiproduct platform complexity

Experience writing production-grade software or working directly with auth/identity APIs

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range $218,500-$250,000 USD

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

Visit mixpanel.com to learn more.

About The Support Team

Mixpanel Support is a team of talented problem-solvers from diverse backgrounds. We care deeply about helping our customers be successful and enabling them to get value from their data.

We are located all over the world in San Francisco, Barcelona, London, and Singapore...

About The Role

The right candidate is an avid learner, an advocate for customers, and a collaborative teammate. The main responsibility of a Support Engineer is to help users solve technical challenges and use Mixpanel to make impactful product decisions.

We’ve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers, and take on leadership roles in the Support organization.

Responsibilities

The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices, and debugging technical issues.

You'll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics, and mentor new team members.

Become a Mixpanel product expert - you will help users understand our reports and features, help them use our APIs and SDKs, share best practices, and resolve account issues

Respond to customer inquiries via Zendesk email, chat, Slack, and phone calls

Investigate and document bugs and feature requests to share with our Product and Engineering teams

Provide feedback regarding internal support processes, product functionality, and customer education resources to improve the customer experience

Shape the product by regularly working closely with PM’s, engineers, and designers to incorporate customer learnings into change

We're Looking For Someone Who Has

Experience providing customer facing SAAS support (in customer support, professional services, technical account management or similar)

Ability to communicate technical concepts effectively in a clear, friendly writing style

Excellent problem-solving and analytical skills

Programming experience, understanding of web & mobile technologies, and interacting with APIs

Experience with debugging and collaborating with engineering to resolve complex technical issues, especially with JavaScript, Python, or mobile technologies

Ability to be resourceful and resilient when faced with ambiguity and new challenges

Dedication to developing expertise in a complex and constantly evolving product

Interest and aptitude to develop technical skills and learn new technologies

Experience providing SLA based support and/or dedicated support to strategic customers

Speak Hebrew and fluent English

Bonus Points

Experience with Mixpanel or other analytics tools

Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.

Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.

We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As a Senior Enterprise Account Executive, you'll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team.

Responsibilities

• Generate new business opportunities by selling directly to top tier digital analytics decision makers, including C-level executives and other key stakeholders
• Manage 6-18 month sales cycles, including dovetailing customer requirements with Mixpanel's current or adjusted roadmap
• Manage customer-side buying process from discovering / creating need, building a business case to a formal RFP, procurement to IT security review process
• Maintains accurate Salesforce records related to New Business opportunities, and delivers accurate weekly forecasts related to revenue targets.
• Approach all deals with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
• Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal to understand strategic enterprise use cases and needs
• Intimately understand Mixpanel's competition as well as technology partners to consult customers on our place in the broader analytics market.

We're Looking For Someone Who Has

• At least 7+ years of experience in full cycle SaaS Sales from prospect to close, as an Enterprise Account Executive or additional related cross-functional roles
• Proven ability to succeed in outbound prospecting and generating significant deal outcomes
• Passion for communicating value to senior stakeholders and figuring out creative ways to create success and develop new business cases internally for the company
• Proven ability to own, manage a complex sales cycle utilizing solution and value selling approaches resulting in exceeding activity, pipeline and revenue targets
• Expertise in engaging with C-level executives and managing high-stakes negotiations.
• Effective communicator and strong presenter, with proven ability to influence senior stakeholders
• Adaptability , you understand that change is constant, and you embrace it.
• Agility and resilience , you move quickly and encourage continued improvement.
• Strong work ethic, desire to learn, and a drive to excel.
• Curiosity for the product analytics space.

Bonus Points For

• Experience selling into high growth tech companies.
• Experience with Mixpanel or other analytics tools.
• Specific Industry experience in one or more of the following: Tech, Fintech, ecomm/retail, M&E

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

By joining Mixpanel, you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

Visit mixpanel.com to learn more.

About the Sales Team

Our Sales team manages the entire sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their customer experience. The team consists of two roles - Account Executives who bring in new business and Account Managers responsible for nurturing existing customers.

The team specifically covers companies with employee sizes from 1-200, emphasizing high-growth tech companies changing the world around us.

About Mixpanel in Israel

Mixpanel is the best-known and most respected Digital Analytics platform in Israel. With hundreds of paying customers from Israel, from the entire spectrum of industries, we are proud to work with some of the largest and most fascinating customers that have come out of Israel in recent years, including Viber, eToro, Taboola, Fiverr, Monday.com, and many more.

The Israeli market represents one of Mixpanel’s most exciting markets, with a concentration of Tier 1 tech and start-ups and a high focus on VCs. We have witnessed a high level of growth in the Israeli market since we put a team on the ground in November 2021.

For this reason, we are looking to add a Sales representative in the territory. This Sales representative will work under the direction of our Country Manager in Israel and be part of a team on the ground in Tel Aviv.

About the Role

As an Account Executive II, you'll help our future customers understand the power of Mixpanel as the best-in-class digital analytics solution in targeted markets: Greece, Cyprus, Gibraltar, and Malta. Collaboration is critical, from building solid relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team.

You'll leverage your prospecting skills selling SaaS to tech companies alongside solid knowledge of Mixpanel's product and ecosystem to close new business, powering the next generation of innovative companies in these fast-growing European markets.

Responsibilities

• Half of your time will be spent closing new business opportunities, and half of your time will be spent developing a pipeline into stage two opportunities.

• Prospect into specific targeted accounts , build and maintain a pipeline while owning the sales cycle from start to finish.

• Drive awareness of Mixpanel as a solution within the marketplace and handle inbound requests from interested prospects.

• Maintains accurate Salesforce records related to New Business opportunities and delivers accurate weekly forecasts related to revenue targets.

• Approach all deals with a customer-focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.

• Sell with a long-term consultative approach.

• Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal.

• Intimately understand Mixpanel's competition and technology partners to consult customers on our place in the broader analytics market.

We're Looking For Someone Who Has

• Minimum two years of related experience in full-cycle SaaS Sales from prospect to close, as an Account Executive or related cross-functional role like Sales Engineer.

• Strong outbound prospector and have successfully closed net new business deals.

• Effective communicator and collaborator , you have strong interpersonal skills and are an excellent team player.

• Adaptability , you understand that change is constant and embrace it.

• Agility and resilience , you move quickly and encourage continued improvement.

Strong work ethic, desire to learn, and a drive to excel.

• Curious about the product analytics space.

Bonus Points For

• Experience selling to high-growth tech companies.

• Experience with Mixpanel or other analytics tools.

• Experience selling in Greece, Cyprus, Gibraltar, Malta - Greek speaker

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Mixpanel turns data clarity into innovation. Its AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As a Manager on the Solutions Engineering team at Mixpanel, you will lead a talented group of analytics consultants who are pivotal to our success. You will be at the forefront of driving customer value, guiding your team as they serve as the primary technical resources for our Sales organisation.

Responsibilities

• Develop & Mentor: Lead, coach, and grow a high-performing and inclusive team of Solutions Engineers, actively investing in their career development and upholding a high standard of performance.

• Drive Results: Partner closely with Sales leadership and Account Executives to provide technical expertise that drives new, retained, and expansion ARR. You will ensure your team's activities are directly contributing to the company's bottom line.

• Prioritise & Problem Solve: Guide your team through complex customer evaluations and technical challenges. You will manage team resources effectively, aligning the right skills to customer needs to achieve productivity targets and successful outcomes.

• Cross-Functional Partnership: Act as a key technical liaison, collaborating with peer managers across Sales, Product, and Engineering. You will gather and synthesise customer feedback from your team to influence product strategy and solve problems at scale.

• Communicate & Manage Change: Effectively translate broader company and departmental strategy into clear, actionable goals for your team. You will guide your direct reports through evolving business priorities with empathy and clarity.

• Hire the Best: Actively assess the needs of the team, build a pipeline of top talent, and hire outstanding individuals who elevate the team's capabilities and contribute to our inclusive culture.

• Innovate & Raise the Bar: Relentlessly seek to improve how your team operates, from refining demo strategies and proof-of-concept methodologies to adopting new tools and processes that increase effectiveness and celebrate success.

We're Looking For Someone Who

• Has progressive experience in a B2B SaaS environment, including 3+ years of people management experience leading a technical pre-sales, solutions engineering, or professional services team.

• Exhibits a 'player-coach' mentality with deep knowledge in the data and analytics space. You are an expert on how data products (like CDPs, data warehouses, and analytics tools) are implemented and adopted by customers.

• Is a proven cross-functional partner with a track record of successfully working with sales teams to navigate complex deals and drive revenue.

• Demonstrates expertise in communicating complex technical concepts clearly and effectively to both technical and non-technical stakeholders.

• Is skilled at prioritising team activities and managing workload in a dynamic environment, balancing customer needs with efficiency goals.

• Is a natural mentor and developer of talent, with a passion for coaching and a history of building inclusive, high-achieving teams.

• Handles ambiguity with ease, demonstrating flexibility and a proactive, problem-solving mindset when adapting to new challenges and business priorities.

• Actively seeks feedback and is humble to learn, consistently looking for ways to improve themselves and their team.

Bonus Points

• Previous experience in management consulting, strategic operations, or a similar role focused on go-to-market strategy.

• Direct, hands-on experience with Mixpanel or other product analytics tools like Amplitude, Pendo, or Contentsquare.

• Strong familiarity with the modern data stack, including tools like Snowflake, Google BigQuery, Segment, or Hightouch.

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors.

If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range: $238,300-$321,705 USD

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As a Solutions Engineer at Mixpanel, you will help scale our potential by working with both our Sales and Partnerships teams. You will be collaborating with Account Executives as a trusted advisor to customers, working to tie Mixpanel's solutions to their business needs.

Responsibilities:

Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer

Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.

Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.

Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.

Set partners up for success on projects with mutual customers

Work with Partnership Managers and Partner Success to develop an intimate understanding of the businesses and strategic objectives of each partner & then align our Partner Programs to support those objectives through effective delivery of Partner onboarding and training curriculum

Continuously evaluate existing Partners' competencies/needs along with customer needs in order to surface areas for improvement or new opportunities for partners

Effectively present resources for partners for repeatable services at scale: updates on positioning, differentiating our offering, best practices in demo'ing, measuring analytics ROI, and creating a services economy around Mixpanel

We're Looking For Someone Who Has:

3 to 5 years of experience in a client-facing professional services or sales engineering, or pre-sales role in a SAAS company

Adept at managing complex projects with assorted stakeholders, working across teams and departments

Understands analytics best practices and use cases across industries/verticals and can translate these strategies into tailored Partner onboarding & training

Desire and energy from making others successful - a 'teach someone how to fish' mentality

Has a passion for data and analytics, with the ability to apply creativity and curiosity to the problem-solving process.

Bonus points for depth in user analytics/product analytics -- you will become a Mixpanel expert!

Experience analyzing data to drive continuous improvement and prove the efficacy of programs

Have experience working with customers and ecosystem partners in the APAC region

Bonus Points For:

Experience using Mixpanel

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.

Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.

We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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You'll design, build, and iterate personalized, automated programs across email, SMS, push, in-app messaging, and other channels to turn curious users into loyal, high-value Grok subscribers , driving engagement, adoption, retention, expansion, and reduced churn.

This role sits at the intersection of growth marketing, product, data, and customer success. You'll combine behavioural insights, segmentation, experimentation, and creative storytelling to measurably increase customer lifetime value, net revenue retention, and overall subscription growth.

Responsibilities:

• Own end-to-end lifecycle strategy and execution: map customer journeys, define key stages (onboarding, activation, habit formation, expansion, renewal, win-back), and build multi-channel automated flows

• Develop and launch high-impact campaigns and nurtures (welcome series, product education, milestone triggers, re-engagement, upsell/cross-sell, churn prevention, and subscription reactivation)

• Build and refine audience segments using behavioural, usage, and subscription data to deliver hyper-personalized experiences

• Partner closely with product, data/analytics, customer success, and engineering teams to align on triggers, messaging, and technical implementation

• Set up, monitor, and optimize experiments (A/B, multivariate) to continuously improve open rates, click-through, conversion, retention, expansion revenue, and churn metrics

• Analyze performance using SQL, Amplitude/Mixpanel, and other tools to identify drop-offs, opportunities, and ROI; report on key KPIs (activation rate, D30/D90 retention, expansion revenue, churn rate, LTV uplift, NRR)

• Collaborate on content creation (copy, creative assets) and ensure brand voice consistency across all lifecycle touchpoints

• Maintain and evolve the lifecycle marketing roadmap in line with product launches, seasonal campaigns, and business priorities

Basic Qualifications:

• 4–7+ years of experience in lifecycle marketing, retention/growth marketing, CRM marketing, or customer marketing (B2C e-commerce, SaaS, fintech, or consumer tech strongly preferred)

• Proven track record owning lifecycle programs that drove measurable improvements in retention, engagement, expansion, or revenue (please share case studies or results in your application)

• Hands-on expertise with marketing automation & CRM platforms (Braze, Iterable, Customer.io, Klaviyo, or similar)

• Strong analytical skills , comfortable writing SQL for cohort analysis, funnel deep-dives, and behavioural metrics

• Experience building and testing multi-channel journeys (email + SMS + push + in-app)

• Excellent copywriting and storytelling skills , you can craft compelling, customer-centric messaging that converts

• Data-driven mindset with a bias for action and rapid iteration

Preferred Skills and Experience:

• Experience with advanced segmentation and personalization using tools like Segment, mParticle, or Census

• Background in product-led growth (PLG) environments or hybrid PLG/subscription models

• Familiarity with loyalty/rewards programs, referral mechanics, or subscription optimization (pricing, billing, upgrades/downgrades)

• Exposure to AI-driven personalization or predictive churn modelling

• Knowledge of web/mobile analytics (Google Analytics 4, Amplitude, Mixpanel) and experimentation platforms (Optimizely, VWO, Eppo)

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As a Senior Software Engineer, you will be responsible for building new experiences for the Greenlight Registration Flow. Work with domain teams, product managers and designers to improve the growth of users through the registration flow. You will also support the existing architecture of Greenlight registration and build on it, focusing on growth.

Key responsibilities include:

• Building new experiences for the Greenlight Registration Flow
• Working with domain teams, product managers and designers to improve the growth of users through the registration flow
• Supporting the existing architecture of Greenlight registration and building on it, focusing on growth
• Scaling and maintaining our backend services to evolve with new feature requests and support our growing user base
• Improving the reliability and availability of the platform which supports our families and partners

To be successful in this role, you will need:

• 3+ years software development experience
• Ability to context switch effectively and prioritize work in a fast-paced, evolving environment
• Strong focus on performance, scalability, and observability when designing and building systems
• Experience building single page applications using a modern framework
• Experience building REST APIs
• Recent experience developing backend services with Node.js
• Ability to operate in a fast, iterative development environment, applying build/measure/learn principles to rapidly deliver features, evaluate impact, and continuously improve the product

Preferred experience includes:

• Experience with A/B testing and experimentation
• Experience working with modern MarTech tools such as Segment, Optimizely, and Mixpanel

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