{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/mixpanel"},"x-facet":{"type":"skill","slug":"mixpanel","display":"Mixpanel","count":14},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3ef13d5b-161"},"title":"Senior Product Manager - Platform","description":"<p>About Mixpanel</p>\n<p>Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.</p>\n<p>As Mixpanel scales into the enterprise, the platform that underpins how customers manage, secure, and control their Mixpanel environment becomes increasingly strategic. This isn’t a role about a single feature or workflow , it’s about the foundational systems that determine whether a 500-person company trusts us with their data and their organisational complexity.</p>\n<p>Responsibilities</p>\n<p>Own the Enterprise Platform Roadmap</p>\n<p>Define and drive the roadmap for Mixpanel’s enterprise management surface , RBAC, SSO/passkeys, auth services, audit logs, admin controls, bulk user management, and settings UX</p>\n<p>Develop a principled view of what the platform must guarantee (security, compliance, reliability) vs. what can be iterative , and sequence investments accordingly</p>\n<p>Anticipate requirements from enterprise customers, internal security reviews, and compliance obligations; design ahead of the ask rather than reacting to it</p>\n<p>Build business cases for platform investments, making the indirect ROI of security and compliance work legible to leadership</p>\n<p>Establish operating cadence and governance across the two engineering tracks: align dependencies, create clear owners, and ensure predictable delivery</p>\n<p>Lead with Curiosity and Disciplined Discovery</p>\n<p>Approach every platform problem with structured curiosity: frame clear hypotheses, test assumptions with lightweight experiments, and evaluate second-order effects before committing</p>\n<p>Stay directly connected to enterprise customers and security-facing stakeholders (Sales, CS, Legal) to understand how platform limitations show up in real deals and renewals</p>\n<p>Synthesise signal from security reviews, compliance inquiries, support tickets, and customer interviews into clear, prioritised product proposals</p>\n<p>Drive Cross-Team Platform Integrity</p>\n<p>Own the consistency and reliability of shared authentication, permissions, and admin patterns across Mixpanel’s product portfolio , ensure every product team builds on a stable, well-governed foundation</p>\n<p>Partner with engineering leads to define clear APIs, auth contracts, and permission interfaces that prevent hidden dependencies and enable safe evolution</p>\n<p>Define and maintain measurement standards for platform health: uptime, auth failure rates, admin task completion, enterprise onboarding velocity</p>\n<p>Work closely with application security to ensure platform features meet enterprise security standards and pass external audits</p>\n<p>We’re Looking For</p>\n<p>Experience</p>\n<p>5+ years of PM experience owning meaningful problems end-to-end; direct experience with identity, access management, enterprise administration, or security-adjacent product work strongly preferred</p>\n<p>Track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without formal authority</p>\n<p>Experience building business cases for security, compliance, or infrastructure investments where ROI is indirect or realised over long time horizons</p>\n<p>Familiarity with enterprise sales and the role platform features (SSO, RBAC, audit logs) play in closing and renewing enterprise accounts</p>\n<p>Skills</p>\n<p>Systems thinker: you understand how platform-layer decisions ripple across products, user journeys, and engineering teams, and you reason about second-order effects before committing to a direction</p>\n<p>Technical fluency: credible with engineers on identity, auth, and security infrastructure tradeoffs; can partner on architecture-level product decisions without needing to be an engineer</p>\n<p>Curious by default: you ask better questions before proposing solutions, challenge assumptions respectfully, and design lightweight experiments to validate direction</p>\n<p>Customer-obsessed even on infrastructure: you stay connected to how platform quality shows up for end users and enterprise admins, not just internal teams</p>\n<p>Clear, direct communicator: you can write a crisp one-pager, align senior stakeholders on a difficult tradeoff, and make security/compliance topics accessible to non-technical audiences</p>\n<p>AI-native: you use AI tools actively in your day-to-day product work , research, synthesis, discovery , and can point to specific ways they’ve changed how you operate</p>\n<p>Bonus Points</p>\n<p>Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns</p>\n<p>Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM</p>\n<p>Hands-on Mixpanel user who understands the product from the inside</p>\n<p>Experience at a company navigating single-product to multiproduct platform complexity</p>\n<p>Experience writing production-grade software or working directly with auth/identity APIs</p>\n<p>Compensation</p>\n<p>The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.</p>\n<p>Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.</p>\n<p>Mixpanel Compensation Range $218,500-$250,000 USD</p>\n<p>Benefits and Perks</p>\n<p>Comprehensive Medical, Vision, and Dental Care</p>\n<p>Mental Wellness Benefit</p>\n<p>Generous Vacation Policy</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3ef13d5b-161","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mixpanel","sameAs":"https://mixpanel.com","logo":"https://logos.yubhub.co/mixpanel.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mixpanel/jobs/7779504","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$218,500-$250,000 USD","x-skills-required":["Systems thinker","Technical fluency","Curious by default","Customer-obsessed","Clear, direct communicator","AI-native"],"x-skills-preferred":["Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns","Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM","Hands-on Mixpanel user who understands the product from the inside","Experience at a company navigating single-product to multiproduct platform complexity","Experience writing production-grade software or working directly with auth/identity APIs"],"datePosted":"2026-04-18T15:58:26.769Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, US (Hybrid)"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Systems thinker, Technical fluency, Curious by default, Customer-obsessed, Clear, direct communicator, AI-native, Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns, Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM, Hands-on Mixpanel user who understands the product from the inside, Experience at a company navigating single-product to multiproduct platform complexity, Experience writing production-grade software or working directly with auth/identity APIs","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":218500,"maxValue":250000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b3cf0ff9-4c6"},"title":"Support Engineer II","description":"<p>About Mixpanel</p>\n<p>Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.</p>\n<p>Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.</p>\n<p>Visit mixpanel.com to learn more.</p>\n<p>About The Support Team</p>\n<p>Mixpanel Support is a team of talented problem-solvers from diverse backgrounds. We care deeply about helping our customers be successful and enabling them to get value from their data.</p>\n<p>We are located all over the world in San Francisco, Barcelona, London, and Singapore...</p>\n<p>About The Role</p>\n<p>The right candidate is an avid learner, an advocate for customers, and a collaborative teammate. The main responsibility of a Support Engineer is to help users solve technical challenges and use Mixpanel to make impactful product decisions.</p>\n<p>We’ve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers, and take on leadership roles in the Support organization.</p>\n<p>Responsibilities</p>\n<p>The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices, and debugging technical issues.</p>\n<p>You&#39;ll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics, and mentor new team members.</p>\n<p>Become a Mixpanel product expert - you will help users understand our reports and features, help them use our APIs and SDKs, share best practices, and resolve account issues</p>\n<p>Respond to customer inquiries via Zendesk email, chat, Slack, and phone calls</p>\n<p>Investigate and document bugs and feature requests to share with our Product and Engineering teams</p>\n<p>Provide feedback regarding internal support processes, product functionality, and customer education resources to improve the customer experience</p>\n<p>Shape the product by regularly working closely with PM’s, engineers, and designers to incorporate customer learnings into change</p>\n<p>We&#39;re Looking For Someone Who Has</p>\n<p>Experience providing customer facing SAAS support (in customer support, professional services, technical account management or similar)</p>\n<p>Ability to communicate technical concepts effectively in a clear, friendly writing style</p>\n<p>Excellent problem-solving and analytical skills</p>\n<p>Programming experience, understanding of web &amp; mobile technologies, and interacting with APIs</p>\n<p>Experience with debugging and collaborating with 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Vacation Policy &amp; Additional Company Holidays</p>\n<p>Enhanced Parental Leave</p>\n<p>Volunteer Time Off</p>\n<p>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</p>\n<p>Culture Values</p>\n<p>Make Bold Bets: We choose courageous action over comfortable progress.</p>\n<p>Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.</p>\n<p>One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.</p>\n<p>Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.</p>\n<p>Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.</p>\n<p>Why choose Mixpanel?</p>\n<p>We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.</p>\n<p>Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.</p>\n<p>Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.</p>\n<p>Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.</p>\n<p>Mixpanel is an equal opportunity employer supporting workforce diversity.</p>\n<p>At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.</p>\n<p>We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.</p>\n<p>We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.</p>\n<p>Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.</p>\n<p>We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a 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Iterate on programs based on direct customer feedback and data-driven insights.</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has:</p>\n<ul>\n<li>5+ years of experience in Program Management, Customer Success Operations, Digital Success, or a related role, preferably supporting a high-volume, scaled customer segment with hybrid digital/human experience and/or pooled coverage (B2B SaaS experience is a plus).</li>\n</ul>\n<ul>\n<li>Demonstrated experience in building, launching, and scaling digital programs designed to influence customer behavior (adoption, engagement, retention). Proven impact on activation and value adoption (beyond open rates/clicks)</li>\n</ul>\n<ul>\n<li>Strong operational skills, with expertise in process mapping, creating playbooks, and defining automation requirements.</li>\n</ul>\n<ul>\n<li>Proficiency with CRM systems, Marketing Automation platforms, and CS software.</li>\n</ul>\n<ul>\n<li>Excellent analytical skills and a data-driven approach, comfortable using data to tell a story and make recommendations.</li>\n</ul>\n<ul>\n<li>Excellent written and communication skills</li>\n</ul>\n<ul>\n<li>Strong process and project delivery discipline</li>\n</ul>\n<ul>\n<li>Eager to learn new technologies and adapt to evolving customer needs</li>\n</ul>\n<p>We&#39;d Be Extra Excited For Someone Who Has:</p>\n<ul>\n<li>Familiarity with Mixpanel, or a similar analytics tool, including familiarity with analytics implementation methods like SDKs, Customer Data Platforms (CDPs), and Event Streaming.</li>\n</ul>\n<ul>\n<li>Ability to build, script, or configure custom solutions to drive process automation or custom workflow creation.</li>\n</ul>\n<ul>\n<li>Experience writing SQL queries to pull, validate, and analyze customer data directly from a database.</li>\n</ul>\n<ul>\n<li>Experience architecting systems and data flows</li>\n</ul>\n<ul>\n<li>Familiarity with analytics best practices across business segments and verticals</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f560b1d5-028","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mixpanel","sameAs":"https://mixpanel.com","logo":"https://logos.yubhub.co/mixpanel.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mixpanel/jobs/7568212","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$163,500-$199,500 USD","x-skills-required":["Digital Programs Management","Customer Success Operations","Digital Success","Program Management","Customer Experience","Process Mapping","Automation Requirements","CRM Systems","Marketing Automation Platforms","CS Software","Data-Driven Approach","Analytics","SQL Queries","Database Analysis","System Architecture","Data Flows"],"x-skills-preferred":["Mixpanel","Analytics Tool","SDKs","Customer Data Platforms","Event Streaming","Process Automation","Custom Workflow Creation"],"datePosted":"2026-04-18T15:51:58.795Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, US (Hybrid)"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"Digital Programs Management, Customer Success Operations, Digital Success, Program Management, Customer Experience, Process Mapping, Automation Requirements, CRM Systems, Marketing Automation Platforms, CS Software, Data-Driven Approach, Analytics, SQL Queries, Database Analysis, System Architecture, Data Flows, Mixpanel, Analytics Tool, SDKs, Customer Data Platforms, Event Streaming, Process Automation, Custom Workflow Creation","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":163500,"maxValue":199500,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cd91c12c-6a5"},"title":"Senior Account Executive, Enterprise","description":"<p>About Mixpanel</p>\n<p>Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.</p>\n<p>As a Senior Enterprise Account Executive, you&#39;ll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Generate new business opportunities by selling directly to top tier digital analytics decision makers, including C-level executives and other key stakeholders</li>\n<li>Manage 6-18 month sales cycles, including dovetailing customer requirements with Mixpanel&#39;s current or adjusted roadmap</li>\n<li>Manage customer-side buying process from discovering / creating need, building a business case to a formal RFP, procurement to IT security review process</li>\n<li>Maintains accurate Salesforce records related to New Business opportunities, and delivers accurate weekly forecasts related to revenue targets.</li>\n<li>Approach all deals with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.</li>\n<li>Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal to understand strategic enterprise use cases and needs</li>\n<li>Intimately understand Mixpanel&#39;s competition as well as technology partners to consult customers on our place in the broader analytics market.</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has</p>\n<ul>\n<li>At least 7+ years of experience in full cycle SaaS Sales from prospect to close, as an Enterprise Account Executive or additional related cross-functional roles</li>\n<li>Proven ability to succeed in outbound prospecting and generating significant deal outcomes</li>\n<li>Passion for communicating value to senior stakeholders and figuring out creative ways to create success and develop new business cases internally for the company</li>\n<li>Proven ability to own, manage a complex sales cycle utilizing solution and value selling approaches resulting in exceeding activity, pipeline and revenue targets</li>\n<li>Expertise in engaging with C-level executives and managing high-stakes negotiations.</li>\n<li>Effective communicator and strong presenter, with proven ability to influence senior stakeholders</li>\n<li>Adaptability , you understand that change is constant, and you embrace it.</li>\n<li>Agility and resilience , you move quickly and encourage continued improvement.</li>\n<li>Strong work ethic, desire to learn, and a drive to excel.</li>\n<li>Curiosity for the product analytics space.</li>\n</ul>\n<p>Bonus Points For</p>\n<ul>\n<li>Experience selling into high growth tech companies.</li>\n<li>Experience with Mixpanel or other analytics tools.</li>\n<li>Specific Industry experience in one or more of the following: Tech, Fintech, ecomm/retail, M&amp;E</li>\n</ul>\n<p>Benefits and Perks</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>\n<p>Culture Values</p>\n<ul>\n<li>Make Bold Bets: We choose courageous action over comfortable progress.</li>\n<li>Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.</li>\n<li>One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.</li>\n<li>Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.</li>\n<li>Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.</li>\n<li>Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.</li>\n</ul>\n<p>Why choose Mixpanel?</p>\n<p>We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.</p>\n<p>By joining Mixpanel, you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cd91c12c-6a5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mixpanel","sameAs":"https://mixpanel.com","logo":"https://logos.yubhub.co/mixpanel.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mixpanel/jobs/7728253","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$267,750-$362,250 USD","x-skills-required":["SaaS sales","Enterprise account management","Digital analytics","Product analytics","Salesforce"],"x-skills-preferred":["High growth tech companies","Mixpanel or other analytics tools","Tech, Fintech, ecomm/retail, M&E"],"datePosted":"2026-04-18T15:51:38.018Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin, US (Remote)"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"SaaS sales, Enterprise account management, Digital analytics, Product analytics, Salesforce, High growth tech companies, Mixpanel or other analytics tools, Tech, Fintech, ecomm/retail, M&E","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":267750,"maxValue":362250,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d982442f-e73"},"title":"Account Executive","description":"<p>About Mixpanel</p>\n<p>Mixpanel turns data clarity into innovation. 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We have witnessed a high level of growth in the Israeli market since we put a team on the ground in November 2021.</p>\n<p>For this reason, we are looking to add a Sales representative in the territory. This Sales representative will work under the direction of our Country Manager in Israel and be part of a team on the ground in Tel Aviv.</p>\n<p>About the Role</p>\n<p>As an Account Executive II, you&#39;ll help our future customers understand the power of Mixpanel as the best-in-class digital analytics solution in targeted markets: Greece, Cyprus, Gibraltar, and Malta. Collaboration is critical, from building solid relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team.</p>\n<p>You&#39;ll leverage your prospecting skills selling SaaS to tech companies alongside solid knowledge of Mixpanel&#39;s product and ecosystem to close new business, powering the next generation of innovative companies in these fast-growing European markets.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Half of your time will be spent closing new business opportunities, and half of your time will be spent developing a pipeline into stage two opportunities.</li>\n</ul>\n<ul>\n<li>Prospect into specific targeted accounts , build and maintain a pipeline while owning the sales cycle from start to finish.</li>\n</ul>\n<ul>\n<li>Drive awareness of Mixpanel as a solution within the marketplace and handle inbound requests from interested prospects.</li>\n</ul>\n<ul>\n<li>Maintains accurate Salesforce records related to New Business opportunities and delivers accurate weekly forecasts related to revenue targets.</li>\n</ul>\n<ul>\n<li>Approach all deals with a customer-focused mentality. 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Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors.</p>\n<p>If you have questions about the specific range, your recruiter can share this information.</p>\n<p>Mixpanel Compensation Range: $238,300-$321,705 USD</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d301c7b8-b54","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mixpanel","sameAs":"https://mixpanel.com","logo":"https://logos.yubhub.co/mixpanel.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mixpanel/jobs/7746430","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$238,300-$321,705 USD","x-skills-required":["product analytics","data and analytics","data products","CDPs","data warehouses","analytics tools","Mixpanel","Amplitude","Pendo","Contentsquare","Snowflake","Google BigQuery","Segment","Hightouch"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:51:13.741Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, US (Hybrid)"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"product analytics, data and analytics, data products, CDPs, data warehouses, analytics tools, Mixpanel, Amplitude, Pendo, Contentsquare, Snowflake, Google BigQuery, Segment, Hightouch","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":238300,"maxValue":321705,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9ad06b55-ef3"},"title":"Solutions Engineer","description":"<p>About Mixpanel</p>\n<p>Mixpanel turns data clarity into innovation. 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You will also support the existing architecture of Greenlight registration and build on it, focusing on growth.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Building new experiences for the Greenlight Registration Flow</li>\n<li>Working with domain teams, product managers and designers to improve the growth of users through the registration flow</li>\n<li>Supporting the existing architecture of Greenlight registration and building on it, focusing on growth</li>\n<li>Scaling and maintaining our backend services to evolve with new feature requests and support our growing user base</li>\n<li>Improving the reliability and availability of the platform which supports our families and partners</li>\n</ul>\n<p>To be successful in this role, you will need:</p>\n<ul>\n<li>3+ years software development experience</li>\n<li>Ability to context switch effectively and prioritize work in a fast-paced, evolving environment</li>\n<li>Strong focus on performance, scalability, and observability when designing and building systems</li>\n<li>Experience building single page applications using a modern framework</li>\n<li>Experience building REST APIs</li>\n<li>Recent experience developing backend services with Node.js</li>\n<li>Ability to operate in a fast, iterative development environment, applying build/measure/learn principles to rapidly deliver features, evaluate impact, and continuously improve the product</li>\n</ul>\n<p>Preferred experience includes:</p>\n<ul>\n<li>Experience with A/B testing and experimentation</li>\n<li>Experience working with modern MarTech tools such as Segment, Optimizely, and Mixpanel</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7ad7d70c-0aa","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Greenlight","sameAs":"https://www.greenlight.com/","logo":"https://logos.yubhub.co/greenlight.com.png"},"x-apply-url":"https://jobs.lever.co/greenlight/83ce1d5b-a2c2-4765-aaae-585d93023af6","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$142,000-210,000","x-skills-required":["Node.js","React","NextJS","Remix","REST","Express","AWS","Kubernetes","Kotlin"],"x-skills-preferred":["A/B testing","Experimentation","Segment","Optimizely","Mixpanel"],"datePosted":"2026-04-17T12:35:22.463Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"Node.js, React, NextJS, Remix, REST, Express, AWS, Kubernetes, Kotlin, A/B testing, Experimentation, Segment, Optimizely, Mixpanel","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":142000,"maxValue":210000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f2852826-bd0"},"title":"FBS Data Analyst (SQL, Google Analytics)","description":"<p>FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. 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This team will operate as a cross-functional centre of excellence building and supporting a Customer Events Hub focused on delivering real-time event streaming and product analytics capabilities for business partners.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Tracking Plan Management: Co-own and maintain Segment Tracking Plans with application product managers to ensure data is sent according to business needs.</li>\n<li>Requirements &amp; Documentation: Consult on data projects of intermediate complexity to understand design requirements and draft documentation for data collection.</li>\n<li>Product Analytics: Build and maintain reports and dashboards in Mixpanel to track user behaviour and KPIs.</li>\n<li>Data Quality: Validate data assumptions and ensure tracking plans are aligned across various applications to maintain a &#39;single version of the truth&#39;.</li>\n<li>Stakeholder Consulting: Consult with application development teams to ensure data is being captured and sent according to the enterprise data catalogue.</li>\n<li>Develop basic value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives of limited complexity.</li>\n<li>Collaborate with cross-functional teams to identify and establish analytics requirements.</li>\n<li>Create detailed documentation and business plans that address stakeholder needs.</li>\n<li>Liaise between IT and Product Management for data solutions.</li>\n<li>Develop and implement basic enterprise-wide data integration strategies that utilise various data-marts and data warehouse applications to enhance reporting.</li>\n<li>Continuously work to improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines.</li>\n<li>Consult with guidance from Principal on UAT, technical specifications, strategic planning, contract design, technical support, testing updates, and trainings.</li>\n<li>Use basic understanding of data elements, structures, standards typically involved in financial services transactions, reporting, and cloud-based data storage/sharing to adopt and apply standards in a way that satisfies and balances regulatory and compliance requirements with business needs.</li>\n<li>Manage data from single sources and use project management skills to complete simple projects with coaching and guidance.</li>\n<li>Transmit data and proactively work to ensure data quality.</li>\n<li>Troubleshoot data issues and devise creative and effective ways to avoid or mitigate issues.</li>\n</ul>\n<p><strong>Tools &amp; Skills:</strong></p>\n<ul>\n<li>Data Analytics - Intermediate</li>\n<li>Project Management - Intermediate</li>\n<li>Data Visualization - Intermediate</li>\n<li>SQL – Intermediate (MUST)</li>\n<li>Python - Basic</li>\n<li>Experience in Analytics using any of the following: Twilio Segment / Rudderstacck / Tealum / mParticle - Entry Level, Mixpanel / PowerBI / Tableau - Entry Level, Google Analytics / Amplitude / Logrocket - Entry Level</li>\n<li>Great Communication Skills (This position will be the point of contact between Stakeholders and the Area)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f2852826-bd0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/kWMpdpJXGKBBDYHQXDtsvn/remote-fbs-data-analyst-(sql%2C-google-analytics)-in-mexico-at-capgemini","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Data Analytics","Project Management","Data Visualization","SQL","Python","Twilio Segment","Mixpanel","Google Analytics"],"x-skills-preferred":["Great Communication Skills"],"datePosted":"2026-03-09T17:05:00.489Z","jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"Data Analytics, Project Management, Data Visualization, SQL, Python, Twilio Segment, Mixpanel, Google Analytics, Great Communication Skills"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bc077e1f-964"},"title":"FBS Operations Analyst II","description":"<p><strong>Role Description</strong></p>\n<p>This role operates at the intersection of digital operations, customer experience, and AI-powered transformation. You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.</li>\n<li>Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.</li>\n<li>Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.</li>\n<li>Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.</li>\n<li>Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.</li>\n<li>Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.</li>\n</ul>\n<p><strong>Experience &amp; Education Requirements</strong></p>\n<ul>\n<li>Overall experience &gt;4 years, 2 years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 2 years of combined experience required in analytics, performance reporting, and/or process improvement.</li>\n<li>Advanced project and process management experience. 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Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.</li>\n<li>Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.</li>\n<li>Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.</li>\n</ul>\n<p><strong>Software / Tool Skills</strong></p>\n<ul>\n<li>Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).</li>\n<li>Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.</li>\n<li>Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.</li>\n<li>Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.</li>\n<li>Good proficiency or practical experience of A/B Testing tools.</li>\n<li>Agile tools such as Jira, Rally etc.</li>\n<li>Understanding of Contact center and CMS tools.</li>\n<li>Excel - Intermediate/Advanced. Proficiency in Microsoft 365</li>\n<li>Power BI (Highly Preferred)</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Defect management</li>\n<li>Triage &amp; Classification</li>\n<li>Defect Monitoring</li>\n<li>Resolution Management</li>\n<li>RCA</li>\n<li>Data Analysis</li>\n<li>Stakeholder communication</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive compensation and benefits package:</li>\n</ul>\n<ol>\n<li>Competitive salary and performance-based bonuses</li>\n<li>Comprehensive benefits package</li>\n<li>Career development and training opportunities</li>\n<li>Flexible work arrangements (remote and/or office-based)</li>\n<li>Dynamic and inclusive work culture within a globally renowned group</li>\n<li>Private Health Insurance</li>\n<li>Pension Plan</li>\n<li>Paid Time Off</li>\n<li>Training &amp; Development</li>\n</ol>\n<p>Note: Benefits differ based on employee level.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_bc077e1f-964","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/g8L9erHSrEuFSesB5hcQw6/hybrid-fbs-operations-analyst-ii-in-pune-at-capgemini","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Defect management","Triage & Classification","Defect Monitoring","Resolution Management","RCA","Data Analysis","Stakeholder communication"],"x-skills-preferred":["AI/ML or data intelligence platforms","GenAI tools, conversational AI platforms, and AI-assisted productivity solutions","NLP, AI-powered text analytics, or conversational AI systems","User Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.","A/B Testing tools","Agile tools such as Jira, Rally etc.","Contact center and CMS tools","Excel - Intermediate/Advanced. 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You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.</li>\n<li>Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.</li>\n<li>Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.</li>\n<li>Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.</li>\n<li>Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.</li>\n<li>Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.</li>\n</ul>\n<p><strong>Experience &amp; Education Requirements</strong></p>\n<ul>\n<li>Overall experience &gt; 6-8 years, 4+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 4+ years of combined experience required in analytics, performance reporting, and/or process improvement.</li>\n<li>Advanced project and process management experience. 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Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.</li>\n<li>Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.</li>\n<li>Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.</li>\n</ul>\n<p><strong>Software / Tool Skills</strong></p>\n<ul>\n<li>Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).</li>\n<li>Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.</li>\n<li>Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.</li>\n<li>Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.</li>\n<li>Good proficiency or practical experience of A/B Testing tools.</li>\n<li>Agile tools such as Jira, Rally etc.</li>\n<li>Understanding of Contact center and CMS tools.</li>\n<li>Excel - Intermediate/Advanced. 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You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.</li>\n<li>Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.</li>\n<li>Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.</li>\n<li>Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.</li>\n<li>Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.</li>\n<li>Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.</li>\n</ul>\n<p><strong>Experience &amp; Education Requirements</strong></p>\n<ul>\n<li>Overall experience &gt; 6-8 years, 4+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 4+ years of combined experience required in analytics, performance reporting, and/or process improvement.</li>\n<li>Advanced project and process management experience. Agile preferred.</li>\n<li>Bachelor&#39;s degree preferred in Technology, Mathematics, Statistics, Business, or related field.</li>\n<li>Master’s degree preferred in Management, Analytics, Artificial Intelligence.</li>\n<li>Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).</li>\n<li>Background or coursework in AI, machine learning, data science, or human-centered AI preferred.</li>\n<li>Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.</li>\n<li>Availability to work in PST time zone.</li>\n</ul>\n<p><strong>Other Critical Skills</strong></p>\n<ul>\n<li>Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.</li>\n<li>Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.</li>\n<li>Strong understanding of AI ethics, governance, and responsible AI frameworks.</li>\n<li>Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.</li>\n<li>Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.</li>\n<li>Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.</li>\n<li>Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.</li>\n</ul>\n<p><strong>Software / Tool Skills</strong></p>\n<ul>\n<li>Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).</li>\n<li>Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.</li>\n<li>Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.</li>\n<li>Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.</li>\n<li>Good proficiency or practical experience of A/B Testing tools.</li>\n<li>Agile tools such as Jira, Rally etc.</li>\n<li>Understanding of Contact center and CMS tools.</li>\n<li>Excel - Intermediate/Advanced. Proficiency in Microsoft 365</li>\n<li>Power BI (Highly Preferred)</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>CX Operations</li>\n<li>Audit &amp; Governance</li>\n<li>Data Analysis</li>\n<li>Insights &amp; Predictive Analytics</li>\n<li>Root Cause Analysis</li>\n<li>Digital recommendations</li>\n<li>Competitive Analysis</li>\n<li>Personalization</li>\n<li>Agile framework</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive compensation and benefits package:</li>\n</ul>\n<ol>\n<li>Competitive salary and performance-based bonuses</li>\n<li>Comprehensive benefits package</li>\n<li>Career development and training opportunities</li>\n<li>Flexible work arrangements (remote and/or office-based)</li>\n<li>Dynamic and inclusive work culture within a globally renowned group</li>\n<li>Private Health Insurance</li>\n<li>Pension Plan</li>\n<li>Paid Time Off</li>\n<li>Training &amp; Development</li>\n</ol>\n<p>Note: Benefits differ based on employee level.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6d7232ae-f49","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/de1cZSoSoi8aHVV3fzA2Kq/hybrid-fbs-operations-analyst-iii-in-hyderabad-at-capgemini","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI/ML-driven platforms","Analytics tools","GenAI tools","Conversational AI platforms","AI-assisted productivity solutions","Tableau","Microsoft Excel","Microsoft Office","Qualtrics","Fullstory","Mixpanel","A/B Testing tools","Jira","Rally","Contact center and CMS tools","Power BI"],"x-skills-preferred":["Azure ML","AWS SageMaker","Google Vertex AI","LLM-based experience analysis tools","NLP","AI-powered text analytics","Conversational AI systems","Excel","Microsoft 365"],"datePosted":"2026-03-09T17:01:14.513Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad, Telangana, India"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"AI/ML-driven platforms, Analytics tools, GenAI tools, Conversational AI platforms, AI-assisted productivity solutions, Tableau, Microsoft Excel, Microsoft Office, Qualtrics, Fullstory, Mixpanel, A/B Testing tools, Jira, Rally, Contact center and CMS tools, Power BI, Azure ML, AWS SageMaker, Google Vertex AI, LLM-based experience analysis tools, NLP, AI-powered text analytics, Conversational AI systems, Excel, Microsoft 365"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3b299ab2-218"},"title":"FBS Senior Operations Analyst","description":"<p><strong>Job Description</strong></p>\n<p>As a FBS Senior Operations Analyst at Capgemini, you will play a key role in driving the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.</p>\n<p><strong>Role Description</strong></p>\n<p>This role operates at the intersection of digital operations, customer experience, and AI-powered transformation. You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Oversee end-to-end digital service operations across customer and agent journeys, partnering with Product, Technology, and Architecture teams to ensure smooth delivery of features, fixes, and enhancements.</li>\n<li>Define and monitor KPIs such as experience scores, CSAT, FCR, and system uptime to track digital performance across various digital channels.</li>\n<li>Drive real-time customer and agent experience tracking, identify friction points, and lead UX improvement initiatives backed by data analysis and user feedback.</li>\n<li>Manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.</li>\n<li>Build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc.</li>\n<li>Use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.</li>\n<li>Partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution.</li>\n<li>Apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.</li>\n<li>Evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service.</li>\n<li>Promote responsible AI through governance, transparency, bias monitoring, explainability, and data privacy practices.</li>\n<li>Lead GenAI-powered experiments that include personalized content, conversational experiences, and journey-level optimizations.</li>\n<li>Support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.</li>\n</ul>\n<p><strong>Experience &amp; Education Requirements</strong></p>\n<ul>\n<li>Overall experience &gt; 6-8 years, 4+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 4+ years of combined experience required in analytics, performance reporting, and/or process improvement.</li>\n<li>Advanced project and process management experience. Agile preferred.</li>\n<li>Bachelor&#39;s degree preferred in Technology, Mathematics, Statistics, Business, or related field.</li>\n<li>Master’s degree preferred in Management, Analytics, Artificial Intelligence.</li>\n<li>Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).</li>\n<li>Background or coursework in AI, machine learning, data science, or human-centered AI preferred.</li>\n<li>Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.</li>\n<li>Availability to work in PST time zone.</li>\n</ul>\n<p><strong>Other Critical Skills</strong></p>\n<ul>\n<li>Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.</li>\n<li>Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.</li>\n<li>Strong understanding of AI ethics, governance, and responsible AI frameworks.</li>\n<li>Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.</li>\n<li>Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.</li>\n<li>Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.</li>\n<li>Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.</li>\n</ul>\n<p><strong>Software / Tool Skills</strong></p>\n<ul>\n<li>Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).</li>\n<li>Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.</li>\n<li>Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.</li>\n<li>Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.</li>\n<li>Good proficiency or practical experience of A/B Testing tools.</li>\n<li>Agile tools such as Jira, Rally etc.</li>\n<li>Understanding of Contact center and CMS tools.</li>\n<li>Excel - Intermediate/Advanced. Proficiency in Microsoft 365</li>\n<li>Power BI (Highly Preferred)</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Optimization Testing (A/B Testing)</li>\n<li>Multivariate testing</li>\n<li>Personalization</li>\n<li>Digital Workflow optimization</li>\n<li>Stakeholder collaboration</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive compensation and benefits package:</li>\n</ul>\n<ol>\n<li>Competitive salary and performance-based bonuses</li>\n<li>Comprehensive benefits package</li>\n<li>Career development and training opportunities</li>\n<li>Flexible work arrangements (remote and/or office-based)</li>\n<li>Dynamic and inclusive work culture within a globally renowned group</li>\n<li>Private Health Insurance</li>\n<li>Pension Plan</li>\n<li>Paid Time Off</li>\n<li>Training &amp; Development</li>\n</ol>\n<p>Note: Benefits differ based on employee level.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3b299ab2-218","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/sATBKqBtk3mUXu5nXF9A86/hybrid-fbs-senior-operations-analyst-in-hyderabad-at-capgemini","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI/ML-driven platforms","Analytics tools","GenAI tools","Conversational AI platforms","AI-assisted productivity solutions","Tableau","Microsoft Excel","Microsoft Office","Qualtrics","Mixpanel","Fullstory","A/B Testing tools","Jira","Rally","Contact center and CMS tools","Power BI"],"x-skills-preferred":["Azure ML","AWS SageMaker","Google Vertex AI","LLM-based experience analysis tools","NLP","AI-powered text analytics","Conversational AI systems","User Feedback/Data analysis tools","Agile tools"],"datePosted":"2026-03-09T16:59:57.617Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad, Telangana, India"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"AI/ML-driven platforms, Analytics tools, GenAI tools, Conversational AI platforms, AI-assisted productivity solutions, Tableau, Microsoft Excel, Microsoft Office, Qualtrics, Mixpanel, Fullstory, A/B Testing tools, Jira, Rally, Contact center and CMS tools, Power BI, Azure ML, AWS SageMaker, Google Vertex AI, LLM-based experience analysis tools, NLP, AI-powered text analytics, Conversational AI systems, User Feedback/Data analysis tools, Agile tools"}]}