Responsibilities:

• Oversee the design, installation, configuration, and integration of AV systems.
• Perform hands-on setup, operation, troubleshooting, and maintenance of AV equipment for live events, meetings, and presentations.
• Plan and support events ranging from 300+ person internal/external events to small team meetings.
• Act as the primary escalation point for complex technical issues, ensuring minimal downtime and quick resolution.
• Collaborate with clients, event planners, IT teams, and vendors to assess needs, plan layouts, and execute AV setups for small to large-scale events.
• Develop and maintain documentation, including maintenance schedules, troubleshooting guides, inventory tracking, and system diagrams.
• Ensure compliance with safety standards, company policies, and industry best practices during installations and operations.
• Manage project timelines, budgets (for small projects), and resource allocation while maintaining profitability and quality.
• Stay current with emerging AV technologies and recommend upgrades or improvements
• Provide exceptional customer service, including on-site support and post-event debriefs

Basic Qualifications:

• Associate's or Bachelor's degree in Audio Visual Technology, Electronics, Information Technology, or a related field preferred (or equivalent experience).
• 5+ years in audio-visual technical roles, with at least 2 years in a lead, senior, or supervisory position. Experience in corporate, educational, or event environments is a plus.
• CTS (Certified Technology Specialist) from AVIXA strongly preferred; additional certifications like Crestron, Extron, Dante, or Biamp are highly desirable.
• Proficiency with AV control systems (Crestron, AMX, Extron), video conferencing (Zoom, Microsoft Teams, Cisco Webex), digital signal processing (DSP), and networking basics.
• Strong knowledge of audio/video signal flow, cabling, rigging, lighting, and projection systems.
• Experience with live event production, including mixing boards, cameras, and streaming.
• Excellent leadership, communication, and problem-solving abilities; ability to work under pressure and manage multiple priorities. Strong customer service orientation and team collaboration.
• Physical Requirements: Ability to lift heavy equipment (up to 50 lbs), climb ladders, and work in varied environments (including evenings/weekends for events). Valid driver's license may be required

Additional Requirements:

• Must be physically fit enough to regularly lift up to 30 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc.
• Must be willing to work extended hours and weekends as needed.
• Must be willing to travel

Compensation and Benefits: $115,000 - $145,000 Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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