We are seeking a Senior Dynamics 365 F&O Specialist who thrives in that kind of environment. In this role, you will play a central part in transforming how our business operates by ensuring our ERP platform is not just functional, but a true competitive advantage.

You'll work hands-on within the system while collaborating across teams to drive automation, accuracy, and real-time visibility across Finance, Supply Chain, and Operations. This role is ideal for someone who combines deep technical expertise with a continuous improvement mindset,someone who sees systems not as static tools, but as platforms for ongoing transformation.

The expected contribution mightily to the Phillips Mission:

• Ensure the performance and continuous optimisation of the Dynamics 365 F&O platform, working closely with IT, Finance, Supply Chain, and Operations to align system capabilities with business needs

• Lead and actively contribute to hands-on development and configuration, including X++ customisations, workflows, and system enhancements in collaboration with developers and technical teams

• Guide and participate in the development of system integrations, partnering cross-functionally to connect F&O with CRM, Power Platform, and third-party systems to improve data flow and reduce manual processes

• Work with Business Analysts and key stakeholders to identify and drive process improvements, leveraging F&O capabilities to increase efficiency, automation, and scalability

• Support reporting and analytics development, collaborating with business and data teams to enable actionable insights through Power BI, SSRS, and dashboards

• Maintain system integrity, security, and compliance, coordinating with Finance and IT to ensure audit readiness and effective controls

• Coordinate and contribute to platform lifecycle activities, including upgrades, patches, and enhancements, in alignment with internal teams and Microsoft release cycles

• Contribute as a technical leader within the team, mentoring others, sharing best practices, and helping resolve complex system challenges collaboratively

What Success Looks Like:

• Quickly develop a deep understanding of current F&O configurations, integrations, and business processes

• Identify and deliver high-impact improvements that reduce manual effort and increase operational efficiency

• Build strong partnerships across IT and business teams, becoming a trusted technical leader

• Ensure the F&O platform consistently enables,not limits,business performance

What you will need to become a Phillips Virtuoso:

Experience & Expertise:

• 10+ years of experience with Microsoft Dynamics 365 Finance & Operations

• Strong hands-on experience with X++ development, configuration, and system customisation

• Experience with Azure-based integrations (Logic Apps, APIs, Data Integrator, etc.)

• Functional knowledge of Finance and Supply Chain modules (GL, AP/AR, Procurement, Inventory)

• Experience supporting reporting and analytics solutions (Power BI, SSRS)

Technical Stack:

• Dynamics 365 F&O, Azure Integration Services, Power Platform

• SQL Server, APIs (REST/OData), DevOps/LCS

Professional Skills:

• Strong analytical and problem-solving mindset

• Ability to work independently while collaborating effectively across teams

• Clear communicator who can translate technical concepts into business value

The expected pay range for a qualified person in this role is between $150,000.00 and $175,000.00 per year.

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We're looking for a Product Manager to help develop and deliver the D365 F&O roadmap, supporting Finance, Manufacturing and Supply Chain teams across the business.

This is a hands-on role where you'll contribute to the evolution of our ERP platform within a complex, multi-site organisation.

As Product Manager for D365 F&O, you'll support the product vision, help deliver the roadmap and ensure the platform continues to meet business needs.

You'll work closely with Finance, Operations, Engineering and external partners to improve, standardise and enhance ERP processes, balancing day-to-day change with longer-term improvements.

Key responsibilities include:

• Contributing to the D365 F&O product roadmap and ongoing prioritisation

• Working with business stakeholders to understand requirements and translate them into clear objectives and deliverables

• Supporting cross-functional discovery, backlog refinement and planning activities

• Helping maintain governance, quality and platform standards

You'll support a mix of BAU change, enhancements and project work, helping ensure the platform remains reliable, scalable and aligned with business priorities.

What makes this role exciting?

This role offers the opportunity to grow your product management experience in a complex enterprise environment.

You'll gain:

• Exposure to a core enterprise ERP platform used across the organisation

• The chance to work closely with a wide range of business and technology teams

• Involvement in shaping and improving ERP processes at scale

• Experience supporting vendor relationships and delivery partners

• A role in Biffa's wider digital transformation journey

If you enjoy learning, collaborating and improving platforms over time, this role offers strong development and impact.

What do I need to be successful?

• Solid experience working with Microsoft Dynamics 365 Finance & Operations

• Good understanding of Finance and/or Manufacturing ERP processes

• Experience working on cross-functional technology or change initiatives

• Confidence working with stakeholders to gather requirements and manage priorities

• An organised, delivery-focused mindset with good analytical skills

Experience with integrations, Power Platform, Azure services or Agile ways of working would be an advantage, but is not essential.

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Biffa is undergoing a significant digital transformation, and Microsoft Dynamics 365 F&O sits at the heart of that journey. We’re looking for a Senior Product Manager to take full ownership of the D365 roadmap, driving value across Finance, Manufacturing and Supply Chain.

Role Details

As Senior Product Manager for D365 F&O, you will define the product vision, lead roadmap execution and ensure the platform delivers measurable commercial value. You will work closely with Finance, Operations, Engineering and external partners to modernise, standardise and optimise ERP processes across the business.

Key Responsibilities

• Define and own the D365 F&O product strategy and multi-year roadmap
• Translate business priorities into clear objectives, KPIs and deliverables
• Lead cross-functional discovery, prioritisation and backlog management
• Oversee end-to-end delivery — from design and configuration to adoption
• Establish governance frameworks to ensure platform integrity, compliance and performance

You’ll balance strategic initiatives, M&A activity, BAU change and enhancement requests — ensuring the platform remains scalable, secure and commercially aligned.

What Makes This Role Exciting?

This isn’t a support role — it’s enterprise ownership. You’ll have:

• Sole accountability for the D365 roadmap across the organisation
• Direct influence with senior leaders through a cross-functional product board
• Responsibility for vendor relationships and change budgets
• The opportunity to standardise and simplify ERP processes at scale
• A central role in Biffa’s wider digital transformation

If you enjoy shaping platforms rather than simply maintaining them, this role offers real impact.

What Do I Need to Be Successful?

• Deep, hands-on experience with Microsoft Dynamics 365 Finance & Operations
• Strong understanding of Finance and Manufacturing ERP processes
• Proven experience leading complex, cross-functional technology initiatives
• Strong stakeholder management and influencing capability at senior level
• A strategic, data-driven mindset with strong analytical and delivery focus

Experience with integrations, Power Platform, Azure services and Agile product frameworks will be highly beneficial.

Why Join?

• Enterprise-scale ERP ownership within a major transformation programme
• High visibility and influence across Finance and Operations leadership
• Opportunity to modernise and future-proof a critical business platform
• Autonomy to shape product strategy and governance
• Long-term career development within a purpose-driven organisation

Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

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