Schedule: Monday-Friday, 8:00 AM - 5:00 PM. EMR: Athena

Responsibilities: Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements: High school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorizations and referrals is a strong plus. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.

Additional Information: Pay & Perks: On-site Opportunity, Medical, dental, and vision insurance, 401K retirement plan with company match, Up to 20 days of PTO per year + company holidays, Up to 14 weeks of parental leave (12 for non-birthing parents)

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Responsibilities:

Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorisations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements:

High school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorisations and referrals is a strong plus. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.

Additional Information

Pay & Perks: On-site Opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents)

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Join UNC Dermatology and Skin Cancer Centre at Raleigh and build a career where your work truly matters.

This is more than a Medical Assistant role , it is an opportunity to be part of a highly skilled, mission-driven team dedicated to delivering exceptional dermatologic care and supporting patients through some of the most important and vulnerable moments of their lives.

At UNC Dermatology and Skin Cancer Centre at Raleigh, you will work side by side with providers in a fast-paced, hands-on clinical environment, playing an essential role in supporting procedures and helping ensure each patient visit is smooth, compassionate, and efficient.

This is a unique opportunity for someone who thrives in a team-centred setting, values precision, and patient connection, and wants to make a meaningful impact every single day.

This full-time position offers a dependable schedule of Monday through Friday, 7:30 AM to 4:00 PM, with occasional overtime based on patient care needs.

Free parking is included, giving you one less thing to worry about and making your commute easier.

What sets this role apart is the opportunity for real growth and advancement.

We are committed to developing our team members and investing in their future.

Our clinic offers a strong clinical ladder for Medical Assistants, with advancement opportunities up to CMA IV.

We have also recently launched a Dermatology Tech class, providing a pathway for team members to become a Certified Dermatology Tech upon successful completion of the program.

Candidates are drawn to UNC Dermatology Raleigh because of the culture we have built , one that values clinical excellence, teamwork, compassion, learning, and continuous improvement.

Here, you will be surrounded by people who care deeply about the work they do and the patients they serve.

You will be part of a team that combines technical skill with genuine human connection in a specialty that changes lives.

If you are looking for a role where you can grow professionally, contribute meaningfully, and be part of something bigger than yourself, UNC Dermatology and Skin Cancer Centre at Raleigh is the place to do it.

Responsibilities:

1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

2. Collects patient and family data, including medical and social history.

3. Reviews patient’s current medication list, allergies and preferred pharmacy.

4. Assists the provider as directed, during treatments, examinations and procedures.

5. Collects specimens and performs phlebotomy.

6. Administers medications under the direction of a provider.

7. Performs tests, for examples EKG, eye exams, under the direction of a provider.

8. Reviews the patient record to determine whether patient requires any routine health screenings.

9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

11. Prepares, cleans, stocks and maintains exam and treatment rooms.

12. Cleans and sterilizes instruments.

13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

15. Assists in emergency situations as directed by a provider or nurse.

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The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

This position offers a 32-40 hour per week schedule, depending on the needs of the clinic. Free parking is included, giving you one less thing to worry about and making your commute easier.

Responsibilities:

1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

2. Collects patient and family data, including medical and social history.

3. Reviews patient’s current medication list, allergies and preferred pharmacy.

4. Assists the provider as directed, during treatments, examinations and procedures.

5. Collects specimens and performs phlebotomy.

6. Prepares/Administers medications under the direction of a provider.

7. Performs tests, for examples EKG, eye exams, under the direction of a provider.

8. Reviews the patient record to determine whether patient requires any routine health screenings.

9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

11. Prepares, cleans, stocks and maintains exam and treatment rooms.

12. Cleans and sterilizes instruments.

13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

15. Assists in emergency situations as directed by a provider or nurse.

Additional Essential Responsibilities of a Certified Medical Assistant II may include:

• Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs

• Trains other medical assistants in clinic procedures

• Assists the physician with maintaining preventive health measures for a panel of patients

• Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits)

• Manages clinic supply ordering

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The Medical Assistant I, Certified provides routine clinical and administrative support to providers and other healthcare team members in an outpatient clinic setting. The Medical Assistant I, Certified works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor for non-clinical responsibilities.

Responsibilities:

1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

2. Collects patient and family data, including medical and social history.

3. Reviews patient’s current medication list, allergies and preferred pharmacy.

4. Assists the provider as directed, during treatments, examinations and procedures.

5. Collects specimens and performs phlebotomy.

6. Administers medications under the direction of a provider.

7. Performs tests, for examples EKG, eye exams, under the direction of a provider.

8. Reviews the patient record to determine whether patient requires any routine health screenings.

9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

11. Prepares, cleans, stocks and maintains exam and treatment rooms.

12. Cleans and sterilises instruments.

13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

15. Assists in emergency situations as directed by a provider or nurse.

Education Requirements:

None required as long as all other position requirements are met.

Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Licensure/Certification Requirements:

Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), American Registry of Medical Assistants (ARMA), or National Center for Competency Testing (NCMA).

Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

Professional Experience Requirements:

Prior medical assistant or medical assistant externship experience preferred.

Knowledge/Skills/and Abilities Requirements:

Ability to perform the essential functions of the position as outlined above.

Demonstrated effective communication and interpersonal skills.

Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.

Ability to use a computer to document required information into the electronic medical record.

Job Details:

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organisation Unit: SOM Amb Care-FPC-Other-F

Work Type: Per Diem

Standard Hours Per Week: 16.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

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The Medical Assistant I, Certified provides routine clinical and administrative support to providers and other healthcare team members in an outpatient clinic setting. The Medical Assistant I, Certified works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor for non-clinical responsibilities.

Responsibilities:

1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

2. Collects patient and family data, including medical and social history.

3. Reviews patient’s current medication list, allergies and preferred pharmacy.

4. Assists the provider as directed, during treatments, examinations and procedures.

5. Collects specimens and performs phlebotomy.

6. Administers medications under the direction of a provider.

7. Performs tests, for examples EKG, eye exams, under the direction of a provider.

8. Reviews the patient record to determine whether patient requires any routine health screenings.

9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

11. Prepares, cleans, stocks and maintains exam and treatment rooms.

12. Cleans and sterilises instruments.

13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

15. Assists in emergency situations as directed by a provider or nurse.

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The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other healthcare team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities:

1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

2. Collects patient and family data, including medical and social history.

3. Reviews patient’s current medication list, allergies and preferred pharmacy.

4. Assists the provider as directed, during treatments, examinations and procedures.

5. Collects specimens and performs phlebotomy.

6. Administers medications under the direction of a provider.

7. Performs tests, for examples EKG, eye exams, under the direction of a provider.

8. Reviews the patient record to determine whether patient requires any routine health screenings.

9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

11. Prepares, cleans, stocks and maintains exam and treatment rooms.

12. Cleans and sterilises instruments.

13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

15. Assists in emergency situations as directed by a provider or nurse.

Additional Essential Responsibilities of a Certified Medical Assistant II may include:

• Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs

• Trains other medical assistants in clinic procedures

• Assists the physician with maintaining preventive health measures for a panel of patients

• Performs clinic-based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits)

• Manages clinic supply ordering

XML job scraping automation by YubHub

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other healthcare team members in an outpatient clinic setting. They work under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities:

Perform rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit. Collect patient and family data, including medical and social history. Review patient’s current medication list, allergies and preferred pharmacy. Assist the provider as directed, during treatments, examinations and procedures. Collect specimens and perform phlebotomy. Administer medications under the direction of a provider. Perform tests, for examples EKG, eye exams, under the direction of a provider. Review the patient record to determine whether patient requires any routine health screenings. Ensure exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure. Provide patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed. Prepare, clean, stock and maintain exam and treatment rooms. Clean and sterilize instruments. Assist with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals. Answer clinic telephone and assist in-basket under the direction of a provider or nurse. Assist in emergency situations as directed by a provider or nurse. Additional Essential Responsibilities of a Certified Medical Assistant II may include: Precept new medical assistant/credentialed medical assistant hires and medical assistant externs. Train other medical assistants in clinic procedures. Assist the physician with maintaining preventive health measures for a panel of patients. Perform clinic-based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits). Manage clinic supply ordering.

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