Become part of an inclusive organisation with a mission to improve the health and well-being of unique communities.
\nSummary:\nPerforms patient check-in and check-out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills. Physician Practice Experience required. Familiarity with EPIC and registration/insurance verification a MUST.
\nResponsibilities:\nMaintains compliance with organisational policies and procedures.\nMaintains compliance with revenue cycle and financial audit guidelines.\nDemonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.\nAccurately performs patient check-in and check-out procedures. Processes privileged patient health information (obtains current insurance verification and authorisation, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.\nOrders and maintains clinical supplies, office supplies, and equipment.\nMaintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.\nDemonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.
\nOther Information:\nEducation Requirements:\nHigh school diploma or general education degree (GED) required.\nLicensure/Certification Requirements:\nNo licensure or certification required.\nProfessional Experience Requirements:\nPrefer completion of an accredited medical administrative assisting programme and previous experience in a medical office.\nKnowledge/Skills/and Abilities Requirements:\nLanguage Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organisation. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardised situations.
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