Key responsibilities include:

• Client Onboarding & Strategy: Lead the process of activating new clients on Reddit by supporting them with the Business Manager and initial campaign creation processes.

• Signal & Technical Foundations: Ensure all new advertisers have a strong implementation of pixel/CAPI/MMP/measurement.

• Performance Optimization & Goal Attainment: Analyze campaign performance data, implement a continuous Test & Learn roadmap, and provide data-backed recommendations to help clients beat their initial goals.

• Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.

• Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively.

• Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.

What You'll Bring:

• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing.

• Strong analytical skills, excellent communication, high attention to detail, and an organized, methodical and proactive approach to working with a high volume of clients and internal teams.

• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI.

• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients.

• Solid understanding of customer marketing funnel and traditional marketing ecosystem.

• Strong technical acumen to ensure signal foundations are determined and implemented.

• Understanding of digital measurement, tracking fundamentals and mobile measurement partners.

• Tenacious and proactive approach to working through product, process, and client challenges.

• Demonstrated ability to cultivate strong relationships with external partners.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs.

• 401k with Employer Match.

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support.

• Family Planning Support.

• Gender-Affirming Care.

• Mental Health & Coaching Benefits.

• Flexible Vacation & Paid Volunteer Time Off.

• Generous Paid Parental Leave.

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