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We run growth marketing and product experimentation across all product categories including Application Services, Cloudflare One and Developer Platform, and all Plans such as Free, Pro, Business &amp; Enterprise.</p>\n<p>We work to grow the business by understanding our customers’ needs at every stage of their journey from Awareness to Activation to Expansion and Retention.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Update our email templates following recommendations from our recent email audit ensuring all emails are accurate, on-brand and follow email best practices.</li>\n</ul>\n<ul>\n<li>Update the multi-step logic behind all our automated email workflows following recommendations from our recent email audit.</li>\n</ul>\n<ul>\n<li>Update and maintain our messaging matrix to map out possible customer states to the correct recommended messaging and email templates.</li>\n</ul>\n<ul>\n<li>Map out the customer journey for each customer type and each product, across all channels as a whole and then, separately, across the website (all domains and subdomains including error pages, turnstile, ai., blog. etc) and the customer dashboard.</li>\n</ul>\n<ul>\n<li>Update and maintain our messaging matrix to match the map above.</li>\n</ul>\n<ul>\n<li>Help define and update the messaging framework for the self-serve persona.</li>\n</ul>\n<p>Must-Haves:</p>\n<ul>\n<li>Current enrollment in a Bachelor’s or Master’s degree program in Marketing or Business Administration.</li>\n</ul>\n<ul>\n<li>Available for a full-time 12-week internship, working from our Austin office 3-5 days a week.</li>\n</ul>\n<ul>\n<li>A can-do attitude to help you navigate obstacles and make progress despite challenges.</li>\n</ul>\n<ul>\n<li>Exceptional attention to detail.</li>\n</ul>\n<ul>\n<li>A strategic outlook. 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With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers&#39; needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.</p>\n<p><strong>About the Role</strong></p>\n<p>As a Product Marketing Manager for ChatGPT for Work, you will drive marketing strategies that fuel adoption and engagement for one of the world’s most widely used AI products. This role calls for a strategic marketer who can craft compelling narratives by deeply understanding both ChatGPT’s capabilities and the needs of our diverse users.</p>\n<p>This role reports into the Head of Product Marketing, and offers a unique opportunity to shape the roadmap and market positioning for products like ChatGPT.</p>\n<p>This role will ideally be based in San Francisco, CA, with a hybrid schedule of three days per week in the office, or Remote West Coast, US, with frequent travel.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Develop and execute go-to-market strategies for new features and capabilities within ChatGPT for Work.</li>\n</ul>\n<ul>\n<li>Collaborate with product and research teams to translate complex technical concepts into clear, user-centric messaging.</li>\n</ul>\n<ul>\n<li>Leverage market research and competitive analysis to inform product positioning and identify growth opportunities.</li>\n</ul>\n<ul>\n<li>Create and manage marketing campaigns, content, and materials that grow engagement, adoption and revenue.</li>\n</ul>\n<ul>\n<li>Analyze product usage data and user feedback to refine marketing strategies and improve user experience.</li>\n</ul>\n<p><strong>You might thrive in this role if you:</strong></p>\n<ul>\n<li>10+ years of experience in consumer or product marketing, with a strong focus in technology.</li>\n</ul>\n<ul>\n<li>Strong understanding of AI technologies and the ability to articulate their value to both technical and non-technical audiences.</li>\n</ul>\n<ul>\n<li>Excellent communication and storytelling skills.</li>\n</ul>\n<ul>\n<li>Proven track record of successful product launches and campaigns that drive adoption and revenue.</li>\n</ul>\n<ul>\n<li>Ability to work cross-functionally in a fast-paced, dynamic environment.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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