You'll oversee, advise, and govern control activities supporting the effective management of both financial and non-financial risks, ensuring our frameworks, policies, and procedures are robust, compliant, and consistently implemented.

Collaborating with risk, business, and infrastructure teams you will drive technical improvements, embed best practices, and deliver sustainable risk appropriate, control outcomes across the organisation.

As our Manager, Strategy and Enablement, Chief Control Office, you will:

• Own and provide advisory support for risk and control management processes, ensuring alignment with internal risk frameworks and regulatory requirements

• Oversee key assessments and reviews to ensure the effectiveness of financial and non-financial risk controls, supporting risk appetite and long-term objective

• Act as a senior escalation point for risk and control matters, advising executive leadership and influencing decision-making

• Analyze and assess the risk and control environment, ensuring organisational readiness and implementing robust mitigation strategies

• Support key papers, and governance forums, to reinforce risk culture, embed risk management framework principles, and drive continuous improvement

• Deliver insightful management information (MI) and risk reports to senior stakeholders, enabling informed and appropriate risk-based decisions

• Build and maintain strong relationships with risk, control, business, and infrastructure teams, promoting a culture of collaboration, accountability, and risk awareness

You'll likely have the following qualifications to succeed in this role:

• Demonstrates a proactive, analytical approach to identifying challenges, taking ownership of solutions, and driving initiatives to successful resolution

• Extensive experience in risk and control management, with deep knowledge of financial and non-financial risk frameworks (e.g., operational risk, conduct risk, compliance, credit, market risk)

• Proven track record of navigating complex control environments within a highly regulated environment

• Exceptional stakeholder management and collaboration abilities both internal and external to the team

• Confident and inclusive communicator, able to present clear data-driven insights and recommendations to executive and senior audiences

• Advanced analytical skills with expertise in Excel; familiarity with ServiceNow, Qliksense, and Performance Analytics is advantageous

• Experience with or interest in Gen AI applications for risk and control process improvement is advantageous

• Experience with both financial and non-financial risks and controls related to Finance teams

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.

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You'll partner with our Board and Risk Committee to define Mercury's risk culture, appetite, and limits,and make sure the way we operate every day stays aligned with those standards.

Some of the things you will do:

• Set the vision for risk at Mercury , define and lead our enterprise-wide risk strategy and framework.
• Safeguard our platform , ensure customer data and technology assets are protected, with clear and regular communication to the Board.
• Look around corners , identify emerging risks, especially those tied to new products, services, and markets, and help teams navigate them.
• Keep us aligned , make sure our strategies and operations stay in step with laws, regulations, and regulatory expectations.
• Build systems that scale , design and implement processes to consistently identify, assess, measure, monitor, and report risks across the company.
• Translate complexity into clarity , partner with business leaders to turn risk topics into actionable insights that guide smart decisions.
• Strengthen accountability , support our audit programs, ensure findings are addressed, and embed improvements into how we work.
• Represent risk at the highest level , serve as the primary point of communication on risk with the Mercury Board and its Risk Committee.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $364,00 - $455,000

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Based in Singapore, you will serve as a critical member of our Financial Risk team, responsible for real-time risk monitoring and reporting. You'll be the first line of defence during market dislocations, from crypto exchange failures to black swan events, making time-sensitive decisions that protect the firm's assets and reputation.

This role demands independence, vigilance, and the judgment to know when to act and when to escalate. People make this organisation, and in this role, it is your mission to cultivate and contribute to a culture of risk management, continuous improvement, and strategic innovation.

A healthy outcome is a business that is both agile and resilient, capable of navigating the complexities of the crypto market while achieving its strategic goals.

Technical Skills:

• Drive the development and refinement of risk monitoring frameworks, dashboards, and reporting infrastructure for financial risk.
• Build and maintain quantitative models and analytics to measure market risk, counterparty risk, and liquidity risk across digital asset portfolios.
• Apply expertise in crypto market microstructure to identify emerging risk signals before they materialise into losses.

Complexity and Impact of Work:

• Lead the real-time monitoring of risk exposures across trading and financing with minimal oversight.
• Manage crisis response protocols during systemic risk events, making rapid decisions on risk mitigating actions within established risk appetite.
• Break down complex risk scenarios into actionable intelligence for trading, sales, and senior leadership.
• Capable of providing judgement with limited, imperfect information.

Organisational Knowledge:

• Collaborate closely with Trading, Sales, Compliance, and Operations to ensure risk considerations are embedded in business decisions.
• Deliver daily risk updates to the Financial Risk team and key stakeholders, ensuring transparency and alignment.
• Contribute to the evolution of Anchorage's risk management culture by sharing insights across teams to ensure broad understanding and adoption

Communication and Influence:

• Listen actively to trading and sales requests, applying judgment to balance business needs with risk appetite.
• Contribute clear, actionable risk assessments during high-pressure situations, ensuring stakeholders understand implications and recommended actions.
• Escalate appropriately when situations exceed established thresholds.

You may be a fit for this role if you have:

• 5+ years of experience in financial risk management, market risk, or a related quantitative risk role, ideally with exposure to digital assets or crypto markets.
• Deep expertise in risk monitoring and reporting, including experience building or operating real-time risk dashboards and producing executive-level risk reports.
• Experience navigating market dislocations or crisis events, with demonstrated ability to take decisive risk mitigating actions under pressure.
• Strong understanding of crypto market dynamics, including exchange risk, counterparty risk, liquidity risk, and the unique characteristics of digital asset markets.
• Independent and self-directed work style, with the ability to operate autonomously across time zones while maintaining communication.
• Proficiency in risk modelling tools and data analysis (Python, SQL, or similar).

Although not a requirement, bonus points if:

• You have direct experience at a crypto exchange or crypto-native financial institution.
• You've operated through a major crypto crisis event (e.g., exchange failure, stablecoin depeg, market contagion) and can speak to lessons learned.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

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