Key Responsibilities:

• Manage incoming and outgoing shipments, including creating packing lists, labels, and emails.
• Track shipments as required and communicate with freight carriers to ensure relevant deadlines are met.
• Create commercial invoices using carrier software such as Fedex, TNT, DPD, etc.
• Ensure effective monitoring and communication of shipments both internally and externally.
• Interface with freight carriers for any transit delays/exceptions and answer customs queries.
• Arrange reverse logistics where appropriate and communicate with third parties.
• Monitor logistics expenses, implement process enhancements, and boost efficiency where necessary.
• Create packing lists and commercial invoices, including costing of shipments.
• Use SAP Business One to transfer stock to and from relevant locations, generate Sales Orders, and process deliveries.
• Verify that Salesforce sales details match SAP, ensuring accurate capture of customer warranty purchases.
• Order and coordinate relevant software deliveries with physical shipments.
• Utilize IT systems,SAP Business One, Salesforce, Slack, and email,for internal communication, production record-keeping, and responding to queries.
• Other tasks in support of the Production Team when required.

Key Skills:

• Thorough understanding of Customs regulations & Export controls including HTS / HS Commodity Codes.
• Strong competence in MS, in particular Excel.
• High level of attention to detail and accuracy.
• Strong communication skills (both written and verbal).
• Ability to work on your own initiative with good organizational, planning, and time management skills.

Desirable Skills:

• Previous Experience working with ERP systems (SAP would be advantageous).
• Previous experience of manufacturing administration (from a similar industry, e.g. manufacturing would be advantageous).
• Previous experience working with Salesforce would be advantageous.

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