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You will be self-motivated, eager to learn and develop new skills, and possess excellent communication skills.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Managing IT support requests by creating, prioritizing, and escalating support tickets</li>\n<li>Collaborating with the UK IT team to develop processes, systems, and applications</li>\n<li>Creating detailed technical documentation and user documentation</li>\n<li>Serving as the primary contact for local IT vendors</li>\n<li>Monitoring local IT security implementation, compliance, and budget planning</li>\n<li>Planning and executing infrastructure migrations (e.g. from on-premises to SharePoint Online)</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Excellent German and English language skills in both written and spoken form</li>\n<li>Ability to communicate technical issues in both languages to non-technical users</li>\n<li>Experience with Office 365 (Teams, SharePoint, Exchange Online)</li>\n<li>Experience with Azure AD/Entra ID security</li>\n<li>Experience with MDM device and configuration management (preferably Microsoft Intune)</li>\n<li>Experience with Windows Desktop and Server</li>\n<li>Troubleshooting of operating system and software</li>\n</ul>\n<p>Experience in at least two of the following areas is also required:</p>\n<ul>\n<li>ERP systems (e.g. SAP, Navision, Comarch, Netsuite)</li>\n<li>Network troubleshooting (DHCP, DNS, TCP/IP, etc.)</li>\n<li>Administration of Confluence &amp; Jira</li>\n<li>Fundament knowledge in PowerShell for automation and administration</li>\n<li>SharePoint implementation, development, and management</li>\n<li>Windows Active Directory</li>\n<li>Zero-Touch Deployment (Autopilot &amp; ABM)</li>\n<li>Deep understanding of Hyper-V and virtualization</li>\n<li>MacOS troubleshooting</li>\n<li>Apple MDM</li>\n<li>SSO/SAML configuration</li>\n<li>KI/Copilot integration and development</li>\n<li>Zero-Trust architecture</li>\n</ul>\n<p>If you are a team player who can work well in a dynamic environment with a focus on collaboration and a positive attitude, we encourage you to apply. 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