Staff Machine Learning Scientist · Intercom

Sat, 25 Apr 2026 20:58:23 GMT
Engineering

Intercom · Dublin, Ireland · hybrid

We are seeking a Staff Machine Learning Scientist to join our AI Group. As a key member of our team, you will play an active role in hiring, mentoring, and career development of other engineers. You will raise the bar for technical standards, performance, reliability, and operational excellence. Your responsibilities will include identifying areas where ML can create value for our customers, working with teammates and Product and Design stakeholders to identify the right ML framing of product problems, conducting exploratory data analysis and research, researching and identifying the right algorithms and tools, performing offline evaluation to gather evidence an algorithm will work, working with engineers to bring prototypes to production, planning, measuring, and socializing learnings to inform iteration, and partnering deeply with the rest of the team and others to build excellent ML products.

You will be expected to have 5-8 years of applied ML experience, a previous background in a senior/staff role (data science, software development, or academic), significant demonstrated impact that your work has had on the product and/or the teams, strong programming skills, experience as the primary technical leader for a team, strong communication skills, both within engineering teams and across disciplines, comfort with ambiguity, typically have advanced education in ML or related field (e.g., MSc), and scientific thinking skills.

As a bonus, you may have a track record of shipping ML products, a PhD or other experience in a research environment, deep experience in an applicable ML area (e.g., NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering), strong stats or math background, visualization, data skills, SQL, matplotlib, etc.