This role combines deep Airtable technical expertise, advanced AI fluency, partner enablement, and customer-facing solution architecture to accelerate value through our partner network.

You'll play a crucial role in shaping how we scale our global partner-led delivery model, creating repeatable design and building frameworks for partner success.

Solution Architecture & Design

Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions

Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices

Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem

Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions

Customer & Partner Collaboration

Act as the technical advisor on strategic partner-led engagements with Enterprise clients

Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs

Partner with Professional Services to ensure consistency in best practices across all delivery teams

Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle

Gather and synthesise partner and customer feedback to inform product roadmap, partnership strategy and partner enablement

Manage and mitigate technical escalations that arise within partner-delivered engagements

AI & Innovation Leadership

Champion the integration of AI capabilities within partner solutions, including agentic driven workflows

Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities

Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform

Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space

Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable

Partner Enablement & Technical Leadership

Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners

Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution

Create technical enablement content including reference architectures, implementation guides, and build best practice documentation

Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards

Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach

Program Development & Scale

Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements

Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback

Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success

Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale

Who you are

5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms

3+ years of proven experience designing and implementing complex Airtable deployments that span use cases

1+ years of experience working with partner ecosystems or systems integrators

Must be Airtable Builder, Admin and AI certified

AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions

Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.)

Experience creating technical documentation, enablement materials, and training content for diverse audiences

Experience balancing partner needs, customer requirements, and business priorities

Comfortable influencing stakeholders (both internal and external) and managing competing demands

Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management)

Comfortable with ambiguity, enjoys building processes and programs from the ground up

Passionate about solving customer problems and delivering exceptional experiences

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