This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit,providing the processes, technology, and data insights necessary to enable a 30+-person global team.

You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.

Responsibilities

Strategic Partnership (Chief of Staff)

Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy.

Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.

Team Leadership & Mentorship

Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy.

Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.

Success Management

Design and own the reporting framework for tracking departmental success.

Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.

Legal Finance & Vendor Strategy

Manage the global Legal budget, forecasting, and accruals.

While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers.

Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.

Process & Technology

Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools).

Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.

Risk & Litigation Operations

Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security.

Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.

Ideal Candidate

• 10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
• Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
• Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles.
• Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
• Ability to design and maintain strategic risk registers and financial models.
• Pragmatic, “get it done” attitude.
• Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.

Compensation

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to:

• Comprehensive health, dental, and vision coverage
• Retirement benefits
• A learning and development stipend
• Generous PTO

Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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