Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.

Job Purpose

Tactical Procurement Specialist utilizes a pro-active approach (sometimes reactive approach) to manage mid-range sourcing events (between $25k - $100K) for materials, supplies and services. This position also utilizes quotes, catalogues, targeted supplier list and other sourcing processes to support production and sales operations across the North American region.

Key Accountabilities

• Execute sourcing activities for Consumable materials, goods and Services with budget amounts between $25k and $100k
• Direct stakeholders to sourcing strategies (i.e. catalogs, targeted suppliers, quoting) for reactive sourcing activities and meet Stakeholder timeline
• Lead Internal review of supplier responses to procurement and facilitate decision analysis as required
• Collaborate with Tactical Spend Mangement (TSM) / Indirect Strategic Sourcing (ISS) teams to conduct Category analysis and management.
• Share ideas, negotiate, collaborate, and build consensus across Honda North America sites.
• Build a network of productive relationships across HAM / Honda North America to achieve compliance.

Qualifications, Experience, and Skills

Minimum Educational Qualifications: Bachelor Degree in Business or related field or equivalent experience Minimum Experience: A minimum of 0-2 years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge & skills are applicable based on education

Working Conditions

• Office environment
• Up to 5% Travel – Ability to Travel on Short Notice for N.A. Support
• ~5 Hours per Week OT

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As a Medical Director, Early Clinical Development, Oncology, you will have a clinical background and be driven by science and the desire to develop novel therapies for cancer patients. You will possess a proficiency in the drug development process, particularly early phase clinical trials, protocol writing and study conduct, data review and reconciliation, and what it takes to lead teams successfully.

This position offers the opportunity for growth and development while working in a vibrant environment. AstraZeneca is in a period of tremendous growth and acceleration in the oncology portfolio. This is a fast-paced and dynamic work environment where, with growing levels of responsibility.

Typical responsibilities may include:

• Providing long-range clinical planning in early clinical trial development, planning and managing of clinical research projects and clinical development programs in oncology.
• Serving as the Project Medical Monitor while working in a cross functional environment with representatives from other involved line functions as well as Late-Stage Development.
• Contributing to and supporting Department/Clinical initiatives to improve the quality and content of all clinical programs as well as the cross functional/organization processes designed to effectively deliver our R&D portfolio.
• Establishing and approving scientific methods for design and implementation of applicable clinical protocols, data collection systems, and final reports;
• Playing a role in designing clinical development plans and overall strategy for compounds, therapeutic classes of compounds or indications in light of developments in the area of clinical and pharmaceutical oncology;
• Participating in identification, selection and conduct of negotiations with clinical research centers and investigators;
• Participating in the selection and management activities of CROs;
• Supervising project team members in planning, conducting and evaluating clinical trials;
• Leading all aspects of planning and management of investigator meetings, advisory boards and other scientific committees.

Essential Requirements:

• M.D degree or equivalent.
• Strong preference for individuals with clinical training in oncology or hemato-oncology.
• At least 3 years of experience in clinical research and/or oncology drug development in pharmaceutical, academic or CRO environment.

Preferred Requirements:

• PhD in a relevant research area is preferred.
• Significant experience in the pharmaceutical/life sciences industry in a function aligned to clinical development and early or late stage clinical trials.
• Medical specialty and sub-specialty training and Board Certification.
• Excellent oral and written skills, strong interpersonal and listening skills with a focus on results and sound outcomes.
• Proven leadership skills and demonstrated ability to interact collaboratively in a cross-functional environment.
• High level of emotional intelligence; able to deal with ambiguity.
• Able to relate to varied level audiences across the organization; able to set priorities for team and maintain accountability; skillful in negotiating organizational boundaries and hierarchy; able to build effective teams.
• Experience in molecular oncology and/or translational science.

The annual base pay for this position ranges from $249,827 to $374,740.

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In this role, you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

Responsibilities

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.

• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).

• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.

• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.

• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.

• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.

• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).

• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

Requirements

• Fluency in German is required.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Meet or exceed daily, weekly, and monthly KPIs.

• Proven experience taking initiative and independently driving projects or activities through to successful outcomes.

• Alignment with our values and working in accordance with those values.

• Knowledge of business process, roles, and organizational structure.

• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results.

• Passion about being a part of GitLab's journey.

• Proficiency in using Salesforce and LinkedIn Sales Navigator.

• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

• Proficiency in English, our company language, is required for effective communication.

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Manage and prioritize the HoP's and CDO's calendars across multiple time zones, including internal and external meetings, interviews, and complex domestic and international travel. Ensure the HoP and CDO are strategically prepared for meetings and speaking engagements by coordinating agendas, presentations, materials, and follow-ups.

Coordinate and facilitate team, leadership, and All Hands meetings, including preparing materials, capturing notes, tracking action items, and driving accountability to ensure alignment and execution. Plan and execute team events, offsites, and strategy sessions - owning logistics, agenda preparation, and event coordination.

Partner with Recruiting to schedule and facilitate executive interview loops. Serve as the on-site point of contact for external partners and candidates, maintaining the highest level of confidentiality and discretion.

Maintain high responsiveness and professionalism across all communications, supporting internal and external correspondence with clarity and accuracy. Partner closely with other Executive Assistants and cross-functional partners to support company-wide initiatives while modeling operational excellence and strong cultural leadership.

Requirements:

• 4+ years of administrative experience in a fast-paced environment, 2+ of those years supporting at the Executive level, specifically in EPD / Marketing

• Outstanding organizational, written/verbal communication, and listening skills, plus high attention to detail

• Strong team-player attitude; needs to work well under pressure and be adaptable in the face of changing priorities

• Excellent problem-solving, time-management, and prioritization skills

• Expert with G-Suite (Google Calendar, Gmail, Google docs, Google sheets, etc.)

• High degree of discretion and integrity, especially when taking care of confidential information

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The ideal candidate will have 2+ years of previous corporate/business experience, excellent written/verbal communication skills in Japanese, and the ability to work in a fast-paced team environment.

In this role, you will be using our SaaS toolkit (SDFC, Outreach etc) to keep data accurate and achieving and exceeding monthly set quotas of qualified opportunities.

If you are a highly motivated, driven and self-starting individual who is eager to begin a career in Sales and Marketing, we encourage you to apply.

Many of our SDRs move internally to become an Account Executive in our Sales teams.

What you'll be doing:

• Prospecting for new business opportunities via outbounding initiatives.

• Qualifying, nurturing and developing a volume of inbound leads on set target accounts.

• Generating sales-ready meetings and opportunities for the Account Executives.

• Researching contacts and generating demand through call and email campaigns.

• Utilizing active listening skills to uncover customer needs and business outcomes.

• Consistently achieving quota by hitting call, email, and meeting targets.

• Collaborating with other members of the sales and marketing organization to drive deals forward.

• Attending in-person and online marketing events to represent the xDR Organization.

• Using and maintaining our SaaS toolkit (SDFC, Outreach etc) to keep data accurate.

What you'll bring to the role:

• 2+ years of previous corporate/business experience.

• Excellent written/verbal communication skills in Japanese.

• Highly motivated, driven and self-starting individual.

• Ability to work in a fast-paced, team environment.

• Ability to understand customer needs and meet that need with a successful product sale.

• Excellent time management/organizational skills.

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As a Customer Experience Digital Operations Manager, you will oversee end-to-end digital service operations across customer and agent journeys, partnering with Product, Technology, and Architecture teams to ensure smooth delivery of features, fixes, and enhancements. You will define and monitor KPIs such as experience scores, CSAT, FCR, and system uptime to track digital performance across various digital channels.

You will drive real-time customer and agent experience tracking, identify friction points, and lead UX improvement initiatives backed by data analysis and user feedback. You will manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.

You will build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc. You will use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.

You will partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution. You will apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.

You will evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service. You will promote responsible AI through governance, transparency, bias monitoring, explainability, and data privacy practices.

You will lead GenAI-powered experiments that include personalized content, conversational experiences, and journey-level optimizations. You will support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.

Key Responsibilities

• Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.
• Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.
• Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.
• Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.
• Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.
• Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.

Experience & Education Requirements:

• Overall experience >8 years, 5+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 6+ years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.
• Availability to work in PST time zone.

Requirements

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Benefits

• Competitive compensation and benefits package:
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package
  • Career development and training opportunities
  • Flexible work arrangements (remote and/or office-based)
  • Dynamic and inclusive work culture within a globally renowned group
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development

Note: Benefits differ based on employee level.

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This is an excellent opportunity for a Support Bar Analyst (IT Help Desk) with excellent communication and leadership skills, looking to make an impact within a fast-paced and dynamic environment. The role reports to the Head of Local Support and involves working closely with colleagues in other offices to deliver a seamless service to our users.

Responsibilities:

• Act as front-line support for local and/or time zone-based employees
• Serve as the main point of contact for our customers via email, walk-ups, and chat support
• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services
• Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues and address complaints
• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution
• Collaborate with other teams to identify and resolve technical issues
• Stay up-to-date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows
• Identify and escalate issues requiring urgent attention to the appropriate parties
• Ensure SLAs are met and that our internal users are provided with an exceptional user experience
• Ensure that all IT assets in the local office are managed and maintained to a high standard
• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management

Requirements:

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment
• Strong knowledge of first and second-line support operations
• Desirable knowledge of ServiceNow and industry trends
• Excellent relationship-building skills
• Ability to work in a matrix management environment
• Proven work experience in a customer service or Helpdesk role
• Excellent communication and active listening skills with a customer-first mindset
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively
• Ability to learn quickly and adapt to new software applications and technologies
• Excellent problem-solving skills
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders

Skills and experience desired:

• Manage the deployment, configuration, and maintenance of mobile devices, including tablets, smartphones, consoles, Meeting Room solutions (Intune, Autopilot, EMS, MDM, VDI)
• Manage the deployment, configuration, and maintenance of user peripherals
• Provide 3rd-line support for mobility applications to team members, customers
• Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)
• Collaborate with other stakeholders to ensure application security and data privacy are maintained
• Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors
• Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions
• Basic knowledge of ITIL process

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We are seeking an IT Executive to join our team in Pune. As an IT Executive, you will be responsible for providing technical support to users, troubleshooting problems, and maintaining workstation. You will also conduct remote troubleshooting of computer problems, maintain PC desktop systems, and install PC's, network printers over the local area network.

Responsibilities:

• Basic troubleshooting skills and VLAN's knowledge
• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation
• Conduct remote troubleshooting of computer problems
• Maintenance of PC desktop systems
• Installation of PC's, network printers over the local area network
• Installation and troubleshooting of software's, including operating systems
• Installation and configuration of Office365 client software's
• Keeping inventory of PC's and other computer peripherals
• IT enablement for new users in terms of system configuration, deployment & email
• Attending & resolving day to day desktop calls

Desired Skills:

• Experience in supporting and troubleshooting desktop, laptops, peripherals, applications and windows operating system related issues
• Basic knowledge of networking, VPN, DNS, DHCP, TCP/IP and antivirus, Jira related troubleshooting
• Knowledge of Perforce, Outlook configuration
• Assertive communication skills (written/verbal) with the ability to deal with users at all levels in organization and customer service orientation
• Excellent listening skills
• Exposure on remote management tools and workflow
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively

Benefits:

• Medical insurance
• Term insurance
• Accidental insurance
• Lunch/dinner provided at subsidized rates

Role Information:

• IN Studio: Keywords India
• Location: Asia Pacific
• Area of Work: IT & Infosec
• Service: Support
• Employment Type: Full Time
• Working Pattern: In-Office

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What you'll do

The candidate will enter a solid and structured company, with opportunities for growth and a stimulating, collaborative, and dynamic work environment, where the team works closely together to ensure maximum efficiency and mutual support.

• Manage the entire order cycle through the SAP system: receipt, insertion, and modification of orders, identification and management of priorities in order execution;
• Coordinate and support the Customer Service team, ensuring their motivation and performance;
• Insert customer records, manage returns, and handle any complaints;
• Respond promptly and efficiently to customer requests, providing information on order status and resolving any issues;
• Ensure administrative management of agent mandates and calculation of commissions;
• Interact with various company departments, as well as agents, area managers, and key account managers to ensure an optimal customer experience;

What you need

• Previous experience in the role in productive contexts;
• Experience and skills in managing resources and teams;
• Desired degree in economic or linguistic disciplines or equivalent preparation;
• Essential excellent knowledge of written and spoken English (professional level, tested in the interview);
• Good ability to work in a team and relate to external customers in a professional manner;
• Excellent knowledge of Microsoft Office, particularly Excel, and preferred knowledge of SAP or similar software;
• Completing the profile: listening skills, excellent relational skills, order, precision, problem-solving attitude, and result-oriented.

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