{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/listen"},"x-facet":{"type":"skill","slug":"listen","display":"Listen","count":32},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_96e537d7-17c"},"title":"Procurement Specialist","description":"<p><strong>What Makes a Honda, is Who makes a Honda</strong></p>\n<p>Honda has a clear vision for the future, and it&#39;s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.</p>\n<p><strong>Job Purpose</strong></p>\n<p>Tactical Procurement Specialist utilizes a pro-active approach (sometimes reactive approach) to manage mid-range sourcing events (between $25k - $100K) for materials, supplies and services. This position also utilizes quotes, catalogues, targeted supplier list and other sourcing processes to support production and sales operations across the North American region.</p>\n<p><strong>Key Accountabilities</strong></p>\n<ul>\n<li>Execute sourcing activities for Consumable materials, goods and Services with budget amounts between $25k and $100k</li>\n<li>Direct stakeholders to sourcing strategies (i.e. catalogs, targeted suppliers, quoting) for reactive sourcing activities and meet Stakeholder timeline</li>\n<li>Lead Internal review of supplier responses to procurement and facilitate decision analysis as required</li>\n<li>Collaborate with Tactical Spend Mangement (TSM) / Indirect Strategic Sourcing (ISS) teams to conduct Category analysis and management.</li>\n<li>Share ideas, negotiate, collaborate, and build consensus across Honda North America sites.</li>\n<li>Build a network of productive relationships across HAM / Honda North America to achieve compliance.</li>\n</ul>\n<p><strong>Qualifications, Experience, and Skills</strong></p>\n<p>Minimum Educational Qualifications: Bachelor Degree in Business or related field or equivalent experience Minimum Experience: A minimum of 0-2 years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge &amp; skills are applicable based on education</p>\n<p><strong>Working Conditions</strong></p>\n<ul>\n<li>Office environment</li>\n<li>Up to 5% Travel – Ability to Travel on Short Notice for N.A. 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Are you looking to work at the cutting-edge, where scientific innovations and an entrepreneurial spirit are the norm? Join the team at the heart of AstraZeneca that is committed to following the science in Oncology R&amp;D.</p>\n<p>As a Medical Director, Early Clinical Development, Oncology, you will have a clinical background and be driven by science and the desire to develop novel therapies for cancer patients. You will possess a proficiency in the drug development process, particularly early phase clinical trials, protocol writing and study conduct, data review and reconciliation, and what it takes to lead teams successfully.</p>\n<p>This position offers the opportunity for growth and development while working in a vibrant environment. AstraZeneca is in a period of tremendous growth and acceleration in the oncology portfolio. 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We don&#39;t believe in silos: you will ensure that what we say to our teams is seamlessly aligned worldwide, across markets and functions - and that it reflects how we appear on the global stage.</p>\n<p><strong>Your tasks and responsibilities will include:</strong></p>\n<ul>\n<li>Translate our corporate goals into clear, consistent messaging for internal and external audiences, advancing global team comprehension and cultural health, measured through regular employee engagement surveys and other data-driven approaches, as well as the corporate understanding of external stakeholders.</li>\n<li>Take a highly hands-on role in bringing primarily internal channels to life – personally scripting, recording, and crafting &#39;must-consume&#39; interactive Townhalls, internal podcasts, and short-form videos optimized to increase active participation and reach.</li>\n<li>Serve as the core multimedia creator for the communications team by directly copy-writing and producing audio, video, Social Media, and B-roll assets, also leveraging AI tools (where sensible) to scale high-quality, authentic output.</li>\n<li>Design and launch programs and content initiatives that enable employees to share the tonies story also externally, transforming our strong internal culture and brand passion into measurable organic reach and impact.</li>\n<li>Assist the Head of Communications in managing and evolving external touchpoints – including maintaining a data-driven content calendar for the corporate outlets/channels and executive LinkedIn profiles – ensuring our public narrative seamlessly mirrors our internal messaging.</li>\n</ul>\n<p><strong>What we are looking for:</strong></p>\n<ul>\n<li>Experience: Proven experience in Corporate Communications or PR, ideally within a fast-growing B2C company (CPG/FMCG, Media, or Toys) or a high-paced agency.</li>\n<li>Education: You hold a Bachelor’s or Master’s degree in communications, business/social sciences, humanities, or other related and relevant fields.</li>\n<li>Omnichannel Storyteller: You are a generalist who can adapt a narrative for an internal newsletter, a LinkedIn post, or a corporate blog post tailored to LLM needs without losing the brand&#39;s soul.</li>\n<li>Digital &amp; Data Expert: You are metrics-oriented and experienced in communications reporting. You are familiar with brand tracking, SEO basics, and social listening tools to refine your strategies.</li>\n<li>Technical Content Creator: You are comfortable producing/supervising modern formats (video/podcast) and are excited to explore AI tools to work more efficiently while maintaining a critical, human-centric standpoint.</li>\n<li>Language &amp; Communication Skills Passion: You are fluent in both English and German and possess an exceptional ability to communicate to diverse stakeholders in a fast-moving, international environment.</li>\n<li>Industry Passion: You have a genuine passion for interactive play and listening as well as the toy industry in general.</li>\n<li>Stakeholder Management: You have a &#39;head and heart&#39; balance – capable of advising various internal stakeholders with candor while remaining empathetic to the needs of the wider team.</li>\n<li>Presence: You value the &#39;tonie-way&#39; of collaboration and are willing to work from our Düsseldorf HQ 2–3 days per week.</li>\n</ul>\n<p><strong>Why tonies?</strong></p>\n<ul>\n<li>Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child&#39;s room in the world.</li>\n<li>Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.</li>\n<li>Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.</li>\n<li>Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.</li>\n<li>Rest &amp; Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year&#39;s Eve. 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They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.</p>\n<p>As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.</p>\n<p>A Typical Day: The responsibilities listed below are not exhaustive. 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Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs</p>\n<p>Your skills &amp; expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts &amp; engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask &amp; prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese</p>\n<p>Our Commitment To Inclusion &amp; Belonging:</p>\n<p>Airbnb is committed to working with the broadest talent pool possible. 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This role will stand up the team, processes, and infrastructure that protect Anthropic&#39;s reputation when high-stakes user issues surface on social media or arrive through executive channels.</p>\n<p>You&#39;ll own end-to-end escalation management - detection, triage, incident coordination, and resolution- across two distinct but related workstreams: brand-impacting conversations on public social channels and high-sensitivity inbound from Anthropic employees on behalf of users. 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However, some roles may require more time in our offices.</li>\n<li>Visa sponsorship: We do sponsor visas! However, we aren&#39;t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</li>\n</ul>\n<p>We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you&#39;re interested in this work.</p>\n<p>Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you&#39;re ever unsure about a communication, don&#39;t click any links,visit anthropic.com/careers directly for confirmed position openings.</p>\n<p>How we&#39;re different:</p>\n<p>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. 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You will manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.</p>\n<p>You will build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc. You will use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.</p>\n<p>You will partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution. You will apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.</p>\n<p>You will evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service. 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You will support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.</p>\n<p>Key Responsibilities</p>\n<ul>\n<li>Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.</li>\n<li>Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.</li>\n<li>Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.</li>\n<li>Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.</li>\n<li>Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.</li>\n<li>Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.</li>\n</ul>\n<p>Experience &amp; Education Requirements:</p>\n<ul>\n<li>Overall experience &gt;8 years, 5+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 6+ years of combined experience required in analytics, performance reporting, and/or process improvement.</li>\n<li>Advanced project and process management experience. Agile preferred.</li>\n<li>Bachelor&#39;s degree preferred in Technology, Mathematics, Statistics, Business, or related field.</li>\n<li>Master’s degree preferred in Management, Analytics, Artificial Intelligence.</li>\n<li>Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).</li>\n<li>Background or coursework in AI, machine learning, data science, or human-centered AI preferred.</li>\n<li>Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.</li>\n<li>Availability to work in PST time zone.</li>\n</ul>\n<p>Requirements</p>\n<ul>\n<li>Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.</li>\n<li>Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.</li>\n<li>Strong understanding of AI ethics, governance, and responsible AI frameworks.</li>\n<li>Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.</li>\n<li>Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.</li>\n<li>Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.</li>\n<li>Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.</li>\n</ul>\n<p>Software / Tool Skills</p>\n<ul>\n<li>Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).</li>\n<li>Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.</li>\n<li>Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.</li>\n<li>Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.</li>\n<li>Good proficiency or practical experience of A/B Testing tools.</li>\n<li>Agile tools such as Jira, Rally etc.</li>\n<li>Understanding of Contact center and CMS tools.</li>\n<li>Excel - Intermediate/Advanced. Proficiency in Microsoft 365</li>\n<li>Power BI (Highly Preferred)</li>\n</ul>\n<p>Benefits</p>\n<ul>\n<li>Competitive compensation and benefits package:<ul>\n<li>Competitive salary and performance-based bonuses</li>\n<li>Comprehensive benefits package</li>\n<li>Career development and training opportunities</li>\n<li>Flexible work arrangements (remote and/or office-based)</li>\n<li>Dynamic and inclusive work culture within a globally renowned group</li>\n<li>Private Health Insurance</li>\n<li>Pension Plan</li>\n<li>Paid Time Off</li>\n<li>Training &amp; Development</li>\n</ul>\n</li>\n</ul>\n<p>Note: Benefits differ based on employee level.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_60f790ef-41b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/712uuWyYnL8rF2P86WHiNR/hybrid-fbs-customer-experience-product-manager-in-hyderabad-at-capgemini","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI","Machine Learning","Automation","Predictive Analytics","GenAI","Conversational AI","NLP","Clustering","Sentiment Analysis","Behavioral Modeling","Customer Experience","Digital Operations","Analytics","Data Science","Human-Centered AI","AI Ethics","Governance","Responsible AI","AI-Driven Decision Automation","Prioritization","Operational Strategies","Technical Aptitude","Tableau","Microsoft Excel","Microsoft Office","Verbal Communication","Listening Skills","Business Acumen","Cross-Functional Teams","Enterprise Stakeholders","Project Management","Agile","Jira","Rally","Contact Center","CMS","Excel","Microsoft 365","Power BI"],"x-skills-preferred":["AI/ML-driven platforms","Analytics tools","Conversational AI platforms","AI-assisted productivity solutions","GenAI tools","LLM-based experience analysis tools","NLP pipelines","Predictive analytics","Customer behavioral modeling","Human-centered AI","AI ethics","Governance","Responsible AI","AI-driven decision automation","Prioritization","Operational strategies","Technical aptitude","Tableau","Microsoft Excel","Microsoft Office","Verbal communication","Listening skills","Business acumen","Cross-functional teams","Enterprise stakeholders","Project management","Agile","Jira","Rally","Contact center","CMS","Excel","Microsoft 365","Power BI"],"datePosted":"2026-03-09T17:03:52.962Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad, Telangana, India"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"AI, Machine Learning, Automation, Predictive Analytics, GenAI, Conversational AI, NLP, Clustering, Sentiment Analysis, Behavioral Modeling, Customer Experience, Digital Operations, Analytics, Data Science, Human-Centered AI, AI Ethics, Governance, Responsible AI, AI-Driven Decision Automation, Prioritization, Operational Strategies, Technical Aptitude, Tableau, Microsoft Excel, Microsoft Office, Verbal Communication, Listening Skills, Business Acumen, Cross-Functional Teams, Enterprise Stakeholders, Project Management, Agile, Jira, Rally, Contact Center, CMS, Excel, Microsoft 365, Power BI, AI/ML-driven platforms, Analytics tools, Conversational AI platforms, AI-assisted productivity solutions, GenAI tools, LLM-based experience analysis tools, NLP pipelines, Predictive analytics, Customer behavioral modeling, Human-centered AI, AI ethics, Governance, Responsible AI, AI-driven decision automation, Prioritization, Operational strategies, Technical aptitude, Tableau, Microsoft Excel, Microsoft Office, Verbal communication, Listening skills, Business acumen, Cross-functional teams, Enterprise stakeholders, Project management, Agile, Jira, Rally, Contact center, CMS, Excel, Microsoft 365, Power BI"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f8535892-a62"},"title":"Vice President, Business & Operational Audit","description":"<p>About this role</p>\n<p>Business Audit Vice President, Digital Assets</p>\n<p>Internal Audit&#39;s primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock&#39;s businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock&#39;s individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders.</p>\n<p>With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses.</p>\n<p>The London office, located in the heart of the City of London, serves as BlackRock&#39;s EMEA headquarters and is home to over 3,200 employees. It plays a crucial role in the firm&#39;s global operations, supporting various business units including Investment Management, Sales, Trading, Client Business, Risk Management, Operations, Finance, and Legal and Compliance.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Project managing and leading the execution of audits (global and regional) across all BlackRock business units: investment management, risk management, operations, finance, legal and compliance, and client businesses, including digital assets</li>\n<li>Lead audits of digital asset processes, including custody, trading, settlement, and platform integration and other BlackRock business areas.</li>\n<li>Assess risks, controls, and compliance frameworks for cryptoassets, stablecoins, tokenized securities, and blockchain-based operations.</li>\n<li>Apply advanced data analytics and AI tools to audit digital asset transactions, access management, and operational anomalies. Leverage technology platforms (e.g., Aladdin, Tableau) for continuous improvement and innovation in audit engagements.</li>\n<li>Providing advisory services during the development of new businesses and systems</li>\n<li>Assistance in the formation of the annual audit plan through direct input, insight, and perspective around current business, industry, and regulatory risk factors</li>\n<li>Interact with regulatory examiners upon request</li>\n<li>People management responsibilities of audit staff, including coaching and feedback</li>\n<li>Maintain up-to-date knowledge of evolving regulatory requirements and industry trends in digital assets, blockchain, and fintech. Ensure audit coverage adapts to innovations and changing compliance landscapes.</li>\n<li>Completing annual risk assessments of business areas</li>\n<li>Leading or contributing to global departmental projects</li>\n<li>Travel to regional and international locations may be required</li>\n</ul>\n<p>Qualifications</p>\n<ul>\n<li>Undergraduate or graduate degree and 6+ years of internal audit or similar experience; Preferably in financial services, including an understanding of financial instruments, asset management processes, and risks</li>\n<li>Digital Asset Audit Expertise: Ability to assess risks, controls, and compliance frameworks for digital assets (e.g., crypto assets, stablecoins, tokenized securities) across custody, trading, settlement, and platform integration</li>\n<li>Deep understanding of Blockchain / Digital Ledger Technology (e.g., fundamental operation of blockchain, differences between public and private chains, transaction recording / verification processes)</li>\n<li>Understanding of Cryptography, Private Key Management, and Cybersecurity in general, specifically concerning fraud and threat detection</li>\n<li>Understanding of Logic / Programming supporting smart contracts</li>\n<li>Demonstrated ability to identify emerging risks and opportunities in digital asset ecosystems, and to synthesize market and technology trends into actionable audit strategies</li>\n<li>Relevant professional certifications are a plus (ACCA, CA, CIA, IMC, CFA, CISA); Candidates not currently certified will be expected to obtain relevant credentials as part of their development.</li>\n</ul>\n<p>Our benefits</p>\n<p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p>\n<p>Our hybrid work model</p>\n<p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f8535892-a62","directApply":true,"hiringOrganization":{"@type":"Organization","name":"BlackRock","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/pkUacfKQKoJh1z9Ju7HtDC/vice-president%2C-business-%26amp%3B-operational-audit-in-london-at-blackrock","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Audit Issue and Report Writing","Developing Others","Critical thinking and problem-solving abilities","Excellent communication (verbal, written, listening) and interpersonal skills.","Ability to develop and maintain effective working relationships with peers and business partners.","Intellectual curiosity and healthy scepticism","Ability to articulate complex subject matters succinctly.","Strong project management and organizational skills","Data analysis"],"x-skills-preferred":[],"datePosted":"2026-03-09T16:39:31.185Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"Audit Issue and Report Writing, Developing Others, Critical thinking and problem-solving abilities, Excellent communication (verbal, written, listening) and interpersonal skills., Ability to develop and maintain effective working relationships with peers and business partners., Intellectual curiosity and healthy scepticism, Ability to articulate complex subject matters succinctly., Strong project management and organizational skills, Data analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b5ba4828-022"},"title":"Community & Creator Engagement Manager - Remote (Japan)","description":"<p>Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. 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You will deliver reporting on community and creator activations, sharing applicable insights. You will manage budgets, contracts, and project timelines across community and creator activations.</p>\n<p><strong>Qualifications:</strong></p>\n<p>To be successful in this role, you will need 3+ years of experience in marketing engagement, creator relations, or campaign activation—preferably in gaming, entertainment, or digital media. You will need expertise developing creator programs and managing creator partnerships. You will need comprehensive knowledge of the local gaming ecosystem, community platforms, and creator landscape. You will need demonstrated partner management, project management, and reporting skills. You will need to be fluent in Japanese and English (written and spoken). You will need proficiency in creator analytics, social listening, and community management tools. You will need experience working with agencies and third-party vendors in a marketing or community capacity.</p>\n<p><strong>Benefits:</strong></p>\n<p>We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. 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As a Community &amp; Creator Engagement Manager, you will work in our Shanghai office and report to the regional MarCom Lead.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Plan and implement community and creator-led GTM activations to support marketing campaigns.</li>\n<li>Collaborate with integrated comms, PR, and social teams across time zones to build and deploy local channel plans.</li>\n<li>Design and manage creator and ambassador programs—identifying, onboarding, and nurturing local talent who are authentic advocates for EA&#39;s titles.</li>\n<li>Initiate and support community-driven and campaign events (online or in-person).</li>\n<li>Track engagement performance and community sentiment to measure success and improve future strategies.</li>\n<li>Deliver reporting on community and creator activations, sharing applicable insights.</li>\n<li>Manage budgets, contracts, and project timelines across community and creator activations.</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>3+ years of experience in marketing engagement, creator relations, or campaign activation—preferably in gaming, entertainment, or digital media.</li>\n<li>Expertise developing creator programs and managing creator partnerships.</li>\n<li>Comprehensive knowledge of the local gaming ecosystem, community platforms, and creator landscape.</li>\n<li>Demonstrated partner management, project management, and reporting skills.</li>\n<li>Fluent in Mandarin and English (written and spoken); proficiency in Simplified Chinese.</li>\n<li>Proficiency in creator analytics, social listening, and community management tools.</li>\n<li>Experience working with agencies and third-party vendors in a marketing or community capacity.</li>\n</ul>\n<p><strong>About Electronic Arts</strong></p>\n<p>We&#39;re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. 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As a Videogames Customer Service representative, you will be responsible for communicating with players and solving their problems through written support. This includes responding to emails, tickets, and chats, and providing excellent customer service. You will work closely with our team to ensure that players have a positive experience with our games.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Communicate with players through written support (emails, tickets, chats)</li>\n<li>Respond to player inquiries and resolve issues in a timely and professional manner</li>\n<li>Provide excellent customer service and ensure that players have a positive experience with our games</li>\n<li>Work closely with our team to ensure that player issues are resolved efficiently and effectively</li>\n<li>Adapt to changing priorities and deadlines in a fast-paced environment</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Strong written and verbal communication skills in English and Portuguese</li>\n<li>Ability to multi-task and work in a fast-paced environment</li>\n<li>Excellent customer service skills</li>\n<li>Ability to actively listen to instructions and execute tasks communicated</li>\n<li>Full-time availability</li>\n<li>High School Diploma preferred but not required</li>\n<li>Living in Mexico City or Estado de Mexico</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Salary: $18,000.00 gross (before taxes)</li>\n<li>Law Benefits</li>\n<li>2 days off</li>\n<li>Career path</li>\n<li>After 3 months: Medical expenses insurance</li>\n<li>Saving funds</li>\n<li>Grocery tickets ($1,200)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_5045d4ce-40d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios Mexico","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/51C48D88EF","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$18,000.00 gross (before taxes)","x-skills-required":["written and verbal communication skills in English","written and verbal communication skills in Portuguese","ability to multi-task","excellent customer service skills","ability to actively listen to instructions and execute tasks communicated"],"x-skills-preferred":[],"datePosted":"2026-03-09T10:58:04.843Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mexico City"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"written and verbal communication skills in English, written and verbal communication skills in Portuguese, ability to multi-task, excellent customer service skills, ability to actively listen to instructions and execute tasks communicated","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":18000,"maxValue":18000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_be4cf49e-9df"},"title":"Community Manager","description":"<p>We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management. 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The role reports to the Head of Local Support and involves working closely with colleagues in other offices to deliver a seamless service to our users.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Act as front-line support for local and/or time zone-based employees</li>\n<li>Serve as the main point of contact for our customers via email, walk-ups, and chat support</li>\n<li>Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services</li>\n<li>Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues and address complaints</li>\n<li>Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution</li>\n<li>Collaborate with other teams to identify and resolve technical issues</li>\n<li>Stay up-to-date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows</li>\n<li>Identify and escalate issues requiring urgent attention to the appropriate parties</li>\n<li>Ensure SLAs are met and that our internal users are provided with an exceptional user experience</li>\n<li>Ensure that all IT assets in the local office are managed and maintained to a high standard</li>\n<li>Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment</li>\n<li>Strong knowledge of first and second-line support operations</li>\n<li>Desirable knowledge of ServiceNow and industry trends</li>\n<li>Excellent relationship-building skills</li>\n<li>Ability to work in a matrix management environment</li>\n<li>Proven work experience in a customer service or Helpdesk role</li>\n<li>Excellent communication and active listening skills with a customer-first mindset</li>\n<li>Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively</li>\n<li>Ability to learn quickly and adapt to new software applications and technologies</li>\n<li>Excellent problem-solving skills</li>\n<li>Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders</li>\n</ul>\n<p>Skills and experience desired:</p>\n<ul>\n<li>Manage the deployment, configuration, and maintenance of mobile devices, including tablets, smartphones, consoles, Meeting Room solutions (Intune, Autopilot, EMS, MDM, VDI)</li>\n<li>Manage the deployment, configuration, and maintenance of user peripherals</li>\n<li>Provide 3rd-line support for mobility applications to team members, customers</li>\n<li>Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)</li>\n<li>Collaborate with other stakeholders to ensure application 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Vendors, Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions, Basic knowledge of ITIL process"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f69dfb0e-9b3"},"title":"Outsourced Art Account Manager - Japan","description":"<p>We are looking for an Account Manager to create long-term, trusting relationships with our Japanese Clients. The Account Manager’s role is to answer client queries and identify, qualify, and secure new business opportunities among existing clients, driving revenue growth for Keywords Art Studios. The candidate should have an excellent understanding of Japanese &amp; English but also a deep understanding of the Japanese games industry and Japanese business etiquette. In this role, you will be able to talk credibly about art services with the client and work with internal stakeholders to improve the entire client experience. You are expected to be a champion of the company as well as the client; selling the vision and goals and skills of both parties to each other, and striving to ensure both parties grow &amp; succeed together. You are also expected to nurture and expand the client business as well as identify and pro-actively manage potential risks with the relationship.</p>\n<p>■Roles and Responsibilities</p>\n<ul>\n<li>Effectively manages the relationship between existing Japanese clients and Keywords Art Studios. </li>\n<li>Serve as the link of communication between the clients and internal teams to effectively translate complex client creative feedback or artistic direction into clear, actionable briefs and instructions for the global Art Production teams. </li>\n<li>Acts as the “face” of Keywords Art Studios to Japanese Clients and is client’s primary representative and contact point for Keywords Art Studios </li>\n<li>As an account manager, you are expected to be a champion of the company as well as the client; selling the vision, goals and the skills of both parties to each other, and striving to ensure both parties succeed. </li>\n<li>Proactively seek opportunities to up-sell and cross-sell Keywords Art Studios&#39; full range of services (e.g., Concept Art, 3D Modeling, Animation, UI/UX) to current clients. </li>\n<li>Build and maintain strong, long-lasting customer relationships with both current and new clients, across various levels of the client organization. </li>\n<li>Actively listens to the Client in order to clearly understand their requirements, and uses skillful investigation and questioning in order to uncover the Client’s latent needs. </li>\n<li>Works with LKeywords Art Studios PMs in India, China, US and other locations to ensure that the Production Team has a full understanding of the client’s requirements, so that they are well positioned to deliver a positive, happy and satisfying experience to the Client in order to not only secure regular business from them, but also in order to grow the account and procure new or additional business. </li>\n<li>Help to bridge any cultural issues that may crop up between the Client and the Keywords Art Studio’s Production teams. </li>\n<li>Works with the Production Team, Key Stakeholders and Internal and External Experts in order to solve Client’s / project problems. </li>\n<li>Meets with Clients regularly – in person or virtually – in order to keep them updated about the project status, and any potential challenges that the Production Team might be facing. </li>\n<li>Captures Client’s plans, feedback and concerns and conveys them to the team. Uses such occasions to also gather client feedback and concerns. </li>\n<li>Secures feedback and testimonials from the Client at the conclusion of the project. </li>\n<li>Builds the Keywords brand by actively participating in marketing and brand building channels/exercises </li>\n<li>Work closely with Japanese leadership team and executives at Keyword’s Art Studios to create strategies to expand and increase work both from current clients and new clients; In short – actively support Keyword’s Japanese growth strategy for its Art Studios and overall growth targets. </li>\n<li>Maintain accurate records of client interactions, opportunities, sales activities, and forecasts using the company&#39;s CRM system (e.g., Salesforce).</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f69dfb0e-9b3","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/135A66BBD4","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Fluent Japanese and high degree of English language proficiency","Prior experience in the video gaming industry is a very strong advantage","Proven account management or other relevant experience, preferably minimum 3-5 years, in a business to business service environment in Japan","Deep understanding Japanese business culture and expectations Japanese clients regarding communication, quality, and delivery schedules","Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization","Excellent listening, negotiation and presentation skills","Self-motivated and able to thrive in a results-driven environment","Natural relationship builder with integrity, reliability and maturity","A deep knowledge of art production and the tools and pipelines required to deliver projects (Maya, Blender, Unity/Unreal and asset creation workflows)."],"x-skills-preferred":["Maya","Blender","Unity/Unreal"],"datePosted":"2026-03-09T10:56:11.596Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Suginami City, Tokyo, Japan"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Fluent Japanese and high degree of English language proficiency, Prior experience in the video gaming industry is a very strong advantage, Proven account management or other relevant experience, preferably minimum 3-5 years, in a business to business service environment in Japan, Deep understanding Japanese business culture and expectations Japanese clients regarding communication, quality, and delivery schedules, Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization, Excellent listening, negotiation and presentation skills, Self-motivated and able to thrive in a results-driven environment, Natural relationship builder with integrity, reliability and maturity, A deep knowledge of art production and the tools and pipelines required to deliver projects (Maya, Blender, Unity/Unreal and asset creation workflows)., Maya, Blender, Unity/Unreal"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cada0b7c-28a"},"title":"IT Executive","description":"<p>Job Title: IT Executive</p>\n<p>We are seeking an IT Executive to join our team in Pune. As an IT Executive, you will be responsible for providing technical support to users, troubleshooting problems, and maintaining workstation. You will also conduct remote troubleshooting of computer problems, maintain PC desktop systems, and install PC&#39;s, network printers over the local area network.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Basic troubleshooting skills and VLAN&#39;s knowledge</li>\n<li>Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation</li>\n<li>Conduct remote troubleshooting of computer problems</li>\n<li>Maintenance of PC desktop systems</li>\n<li>Installation of PC&#39;s, network printers over the local area network</li>\n<li>Installation and troubleshooting of software&#39;s, including operating systems</li>\n<li>Installation and configuration of Office365 client software&#39;s</li>\n<li>Keeping inventory of PC&#39;s and other computer peripherals</li>\n<li>IT enablement for new users in terms of system configuration, deployment &amp; email</li>\n<li>Attending &amp; resolving day to day desktop calls</li>\n</ul>\n<p>Desired Skills:</p>\n<ul>\n<li>Experience in supporting and troubleshooting desktop, laptops, peripherals, applications and windows operating system related issues</li>\n<li>Basic knowledge of networking, VPN, DNS, DHCP, TCP/IP and antivirus, Jira related troubleshooting</li>\n<li>Knowledge of Perforce, Outlook configuration</li>\n<li>Assertive communication skills (written/verbal) with the ability to deal with users at all levels in organization and customer service orientation</li>\n<li>Excellent listening skills</li>\n<li>Exposure on remote management tools and workflow</li>\n<li>Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Medical insurance</li>\n<li>Term insurance</li>\n<li>Accidental insurance</li>\n<li>Lunch/dinner provided at subsidized rates</li>\n</ul>\n<p>Role Information:</p>\n<ul>\n<li>IN Studio: Keywords India</li>\n<li>Location: Asia Pacific</li>\n<li>Area of Work: IT &amp; Infosec</li>\n<li>Service: Support</li>\n<li>Employment Type: Full Time</li>\n<li>Working Pattern: In-Office</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cada0b7c-28a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/DE94ABED83","x-work-arrangement":"onsite","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Basic troubleshooting skills","VLAN's knowledge","Networking","VPN","DNS","DHCP","TCP/IP","Antivirus","Jira related troubleshooting","Perforce","Outlook configuration"],"x-skills-preferred":["Assertive communication skills","Excellent listening skills","Exposure on remote management tools and 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customers.</p>\n<ul>\n<li>Build and nurture strong relationships with key stakeholders to drive retention and growth</li>\n</ul>\n<ul>\n<li>Conduct discovery with customers to understand business objectives and uncover new use cases</li>\n</ul>\n<ul>\n<li>Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia</li>\n</ul>\n<ul>\n<li>Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows.</li>\n</ul>\n<ul>\n<li>Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction</li>\n</ul>\n<ul>\n<li>Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes</li>\n</ul>\n<ul>\n<li>Ensure ROI and value is communicated and understood by the customer</li>\n</ul>\n<ul>\n<li>Proactively monitor customer health, including potential risks to renewals and expansion opportunities</li>\n</ul>\n<ul>\n<li>Own commercial conversations and all aspects of the renewal process</li>\n</ul>\n<ul>\n<li>Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues</li>\n</ul>\n<p><strong>About you...</strong></p>\n<ul>\n<li>Customer-facing experience in Customer Success Management / Client Service / Account Management or similar ideally in B2B SaaS</li>\n</ul>\n<ul>\n<li>A customer-centric mindset with a passion for delivering exceptional customer experiences</li>\n</ul>\n<ul>\n<li>Proactive and organized with the ability to prioritize against competing demands</li>\n</ul>\n<ul>\n<li>Experience in managing a book-of-business along with KPIs</li>\n</ul>\n<ul>\n<li>A track record in managing account risk, forecasting accurately, and identifying growth opportunities</li>\n</ul>\n<ul>\n<li>Demonstrated success in retaining and growing enterprise customers, including 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