Production Engineering Support Manager – Liquidity Provision Technology · Equity IT

Sat, 18 Apr 2026 22:14:31 GMT
Engineering

Equity IT · New York, New York, United States of America · $175,000 to $250,000 · onsite

We are seeking a Production Engineering Support Manager to join our team. As a Production Engineering Support Manager, you will provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development. You will solve technical trading-related issues, independently where possible or leveraging teammates as necessary. You will escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. You will manage communications to the trading staff and internal stakeholders, primarily our execution services team regarding issue/resolution.

Collaborate with other technical support engineers who may need assistance working on an issue; utilize his/her area of expertise to help others in order to quickly facilitate solutions for the customer. Build and foster working relationships with trading groups with a focus on execution services team. Work with global counterparts to provide seamless 24/7 global coverage.

Trading Infrastructure / Platform Status Communications – disseminate messages to the appropriate trading staff regarding trading infrastructure / platform issues, exchange updates, etc. Uplift environment management tools to reduce risk and streamline efficiency of support team. Assist with automating processes to achieve efficiency and streamlined trade support.

Document and create new knowledge base to provide the most effective solutions to trading issues. Deployment of, support of, and monitoring of the firm’s internal trading systems. Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.

Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases. Liaise with Dev and Infrastructure teams to coordinate and participate in software/new version releases.