Product Operations Manager, Mission Success · Anduril Industries

Fri, 24 Apr 2026 15:18:11 GMT
Engineering

Anduril Industries · Costa Mesa, California, United States · $113,000-$149,000 USD · onsite

As a Mission Success Product Operations Manager at Anduril Industries, you will play an integral role in supporting the sustained performance, reliability, and mission readiness of our cutting-edge defense technology solutions across multiple business lines. You will work broadly across products that incorporate advanced autonomy, networking, and hardware/software integration. Bringing strong analytical problem-solving skills and a disciplined approach, you will bridge technical expertise and mission understanding with operational execution to ensure maximum value and impact for end users.

Your primary responsibilities will include:

Combining mission insight with technical understanding to support operational readiness across multiple product lines, ensuring uptime and recovery of deployed systems.

Triage, diagnose, and root-cause product incidents, driving postmortem actions,including providing status visibility through resolution. Then abstract incidents and optimize wider system and product reliability. This will include conducting log reviews and diagnostics, as well as utilizing Linux and command-line tools for system management and issue resolution.

Consistently assessing and seeking to improve the quality of product observability and health telemetry in partnership with multiple functions across the Anduril platform teams.

Collecting, organizing, and analyzing system failure data to define trends, drive proactive sustainment processes, and support resource allocation.

Supporting Anduril's global customers through proactive communications and detail-oriented execution. You will track and manage customer-facing incidents and concerns, ensuring timely response, mitigation, and communication of resolution.

Supporting the evaluation and improvement of product capabilities, analyzing customer communication and feedback for capability requirements, product performance indicators, and desired functionality.

Maintaining awareness of current product specifications across multiple product lines and bridging the gap in understanding between technical and non-technical stakeholders.

Communicating and coordinating technical and non-technical efforts across multiple business, engineering, and sustainment functions, influencing decision-making and driving action to maximize capability availability for end users.

Evaluating existing processes for bottlenecks and gaps, and working with stakeholders across multiple functions to define and deploy process and tooling solutions.

Working with sustainment teams to document challenges impacting the quality of sustainment service delivery and defining, roadmapping, and delivering solutions to address these challenges.

Traveling as required to support customer needs and field operations.

To be successful in this role, you will need to have:

Demonstrated experience as a self-starter, able to find and resolve issues independently.

Strong aptitude for problem-solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution.

Proven ability to master a technical system and support it in operational environments. Must demonstrate an innate drive to be self-sufficient across the depth and breadth of a technical system.

Daily practice of excellence and rigor,you execute the 100th rep of a process with the same focus and care as the first five reps.

Demonstrated success transforming requirements into actionable deliverables and driving progress to outcome delivery.

Confident navigating ambiguity and crafting new ways of doing things, including defining, influencing, and measuring the output of ambiguous processes.

Excellent written, visual, and verbal communication skills.

A Bachelor's degree and 6+ years of professional experience.

Eligibility to obtain and maintain a U.S. Secret Security clearance.