TECHNICAL SUPPORT SPECIALIST · D-BOX Technologies Inc.

Fri, 24 Apr 2026 13:17:08 GMT
IT

D-BOX Technologies Inc. · Montreal · onsite

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers, resolve technical issues, and perform various tasks related to product support.

Responsibilities:

Provide technical support to customers via phone, email, and online chat

Troubleshoot and resolve technical issues with D-BOX products

Collaborate with internal teams to identify and resolve technical issues

Develop and maintain technical documentation and knowledge base

Participate in training and development programs to stay up-to-date with new technologies and products

Requirements:

Bachelor's degree in Computer Science, Engineering, or related field

2+ years of experience in technical support or related field

Strong technical skills and knowledge of computer hardware and software

Excellent communication and problem-solving skills

Ability to work in a fast-paced environment and prioritize multiple tasks

Preferred Qualifications:

Experience with D-BOX products and technologies

Knowledge of Linux operating system

Familiarity with network protocols and security measures

Benefits:

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.