Senior Technical Solutions Engineer - Platform (Greater China Region) · Databricks

Sat, 18 Apr 2026 15:53:29 GMT
Engineering

Databricks · Singapore · onsite

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform.

You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products.

They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem.

You will report to the Senior Manager of Technical Solutions.

Responsibilities:

Troubleshoot and resolve complex customer issues related to Databricks platform

Provide best practices support for custom-built solutions developed by Databricks customers

Deliver suggestions for improving performance in customer-specific environments

Assist with issues around third-party integrations with Databricks environment

Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests

Participate in the creation and maintenance of company documentation and knowledge articles

Be a true proponent of customer advocacy

Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs

Participate in weekend and weekday on call rotation

Requirements:

4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications

Expert level knowledge in python is desired

Strong experience with SQL-based database is required

Linux/Unix administration skills

Hands-on experience with AWS, Azure or GCP

Experience with "Distributed Big Data Computing" environment

Technical degree or the equivalent experience

Proficiency in Mandarin and English is a must as this role serves clients based in the Greater China Region and involves direct customer communications in Mandarin