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Independently managing strategic and high-priority matters tied to large-value and material transactions, partnering directly with internal stakeholders and external parties. Advising Sales and cross-functional GitLab teams on contract structure, risk allocation, and practical negotiation strategies that support business goals while protecting GitLab&#39;s interests. Performing risk analysis on contractual documents and recommending mitigation options, including escalation paths and alternative terms. Benchmarking, developing, and maintaining contract templates, playbooks, policies, and supporting documentation, incorporating regional legal requirements and feedback from stakeholders. Monitoring legal and regulatory changes, assessing impact on GitLab&#39;s contracting practices, and proposing clear, actionable updates to templates and processes. Creating and delivering training for contract managers and Sales team members to improve contracting consistency and day-to-day decision-making.</p>\n<p>Requirements include: J.D. from an accredited law school and active bar membership in at least one U.S. state 3+ years of experience at a major law firm and/or in-house legal department (focus on commercial and technology transactions preferred). Experience negotiating and drafting complex commercial and technology agreements, including software, SaaS, services, consulting, marketing, licensing, partnerships, data privacy, and artificial intelligence-related terms. Ability to independently manage high volume, strategic and high-priority matters and drive agreements to closure with internal stakeholders and external partners. Knowledge of regional legal requirements and comfort partnering with outside counsel to inform contract terms, templates, and policy enforcement. Practical risk-spotting and risk mitigation skills, with the ability to provide clear, business-focused guidance that protects GitLab&#39;s interests. Experience improving or building templates, playbooks, processes, and documentation to support consistent contracting outcomes across teams. Strong communication and relationship-building skills, including the ability to influence and serve as a trusted advisor to sales and cross-functional leadership. Ability to create and deliver training for sales team members Comfort working in a remote, globally distributed environment across time zones, with a willingness to learn GitLab and its products (including using GitLab in your work).</p>\n<p>About the team: The Commercial Legal team partners with the Sales organization and other cross-functional stakeholders across GitLab to support how we sell and deliver our products and services. You&#39;ll join our globally distributed team that works asynchronously and closely with internal clients, customers, and outside counsel to review, draft, and negotiate complex commercial and technology agreements, improve templates and playbooks, and provide practical guidance that helps teams move quickly while managing risk. Our focus includes scaling consistent contracting processes across regions, keeping pace with evolving legal requirements (including data privacy and artificial intelligence-related terms), and strengthening enablement through clear documentation and training. For more on how we work, see Team Handbook Page.</p>\n<p>The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role&#39;s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. 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With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.</p>\n<p>This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p>As a key member of our Customer Service team, you&#39;ll:</p>\n<ul>\n<li>Respond to inquiries related to insurance policies and coverage</li>\n<li>Resolve moderately complex issues with empathy and professionalism</li>\n<li>Interpret policy details and make informed decisions within defined authority limits</li>\n<li>Communicate across multiple platforms while navigating internal systems</li>\n<li>Document interactions and escalate unresolved cases when needed</li>\n<li>Collaborate with departments like Claims, Underwriting, and Policy Support</li>\n<li>Identify trends and suggest process improvements</li>\n<li>Stay up to date on compliance, legal requirements, and product updates</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>High School Diploma or equivalent (required)</li>\n<li>Fluent English</li>\n<li>1–3 years of customer service experience</li>\n<li>Call Center experience highly desirable</li>\n<li>Strong computer skills and ability to work across systems</li>\n<li>Availability to work on-site, Monday to Friday only</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>We believe in rewarding great work and investing in our people. You&#39;ll enjoy:</p>\n<ul>\n<li>Competitive salary and annual performance-based bonuses</li>\n<li>Grocery &amp; Restaurant Vouchers</li>\n<li>Major Medical Insurance</li>\n<li>Life Insurance</li>\n<li>Career development and continuous training</li>\n<li>A collaborative, inclusive culture within a globally respected organization</li>\n</ul>\n<p><strong>Why Join Us?</strong></p>\n<p>This is more than just a job—it&#39;s a chance to be part of a new initiative, shape the future of customer experience, and grow alongside a team that values your voice and contributions. If you&#39;re ready to make an impact and build something meaningful, we&#39;d love to hear from you.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f5e15328-36e","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/pj9R6rkBwDoGwYrA4DWiUg/fbs-customer-care-representative-in-aguascalientes-at-capgemini","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer service","insurance policies","compliance","legal requirements","product updates"],"x-skills-preferred":["call center experience","strong computer skills"],"datePosted":"2026-03-09T16:57:52.247Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Aguascalientes"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Finance","skills":"customer service, insurance policies, compliance, legal requirements, product updates, call center experience, strong computer skills"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d83a872f-bb6"},"title":"HR Partner","description":"<p><strong>HR Partner Role</strong></p>\n<p>At Epic Games, we&#39;re searching for an HR Partner to create engaging experiences for our talented employees. 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