We are seeking a Deal Strategy & Operations Manager on the East Coast to serve as a senior individual contributor and strategic partner on our Commercial Strategy & Operations team. This role owns the strategy and execution of Cresta’s most complex, non-standard enterprise deals, acting as the quarterback from quote to close.
\nReporting to Lauren Jungers, Sr. Director of Commercial Strategy & Operations, this role works closely with Sales leadership, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting Cresta’s long-term business interests.
\nThis is an individual contributor role (no direct people management).
\nDeal Strategy & Execution Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience Own approval workflows and act as escalation owner from first quote through final signature Translate deal data, discount trends, and outcomes into actionable insights Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy Ensure deal structures align with revenue recognition principles and company financial goals
\nProcess & Systems Modernization Drive end-to-end improvements across the quote-to-cash lifecycle Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements Lead UAT and rollout of new deal processes and tooling Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives Standardize and document workflows to enable speed and scale
\nEnablement & Advisory Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy Contribute to and maintain a self-service Deal Strategy Playbook
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\nLocation
\nSan Francisco
\nEmployment Type
\nFull time
\nLocation Type
\nOn-site
\nDepartment
\nExecutive Operations
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nThis role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
\nAbout the Legal Team
\nLegal partners across OpenAI to enable the responsible development, deployment, and governance of advanced AI systems. The team operates at the intersection of technology, regulation, commercial strategy, and enterprise risk—ensuring the company can move quickly while maintaining rigor, integrity, and sound judgment at global scale.
\nLegal spans regulatory and policy matters, commercial and corporate transactions, product and research counseling, litigation, compliance, and broader enterprise risk management. The org serves as a strategic advisor to leadership and a close partner to Product, Research, Global Affairs, Finance, Security, and other cross-functional teams. We anticipate regulatory and litigation trends, structure complex commercial arrangements, advise on novel product launches, and build scalable legal infrastructure as AI adoption accelerates worldwide.
\nOur leadership team reflects OpenAI’s culture and core values and is deeply mission-driven, pragmatic, and collaborative. We value clear thinking, sound judgment, and a high bar for execution, and we foster an environment grounded in trust, open communication, and shared ownership.
\nAbout the Role
\nThe Administrative Business Partner will serve as a high-trust, strategic partner to senior Legal leaders, owning complex scheduling, driving operational cadence, and strengthening team workflows. This role requires strong judgment, independent execution, and the ability to anticipate needs in a fast-moving, high-stakes environment. The ideal candidate operates comfortably amid ambiguity and shifting priorities, brings structure to evolving workstreams, and helps scale executive and team operations in support of OpenAI’s mission to ensure AGI benefits humanity.
\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
\nIn this role, you will:
\nYou might thrive in this role if you have / are:
\nAbout OpenAI
\nOpenAI
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