We're looking for a Legal Operations Intern to join our Legal team in Amsterdam. If you're excited about legal tech, process design, contract workflows and making legal operations run smoothly, this is your backstage pass.

As a Legal Operations Intern, you will:

Map all contract types and legal documents across Tony's (NDAs, supply agreements, marketing agreements, and more). Analyse and improve contract processes together with Legal and cross-functional stakeholders like Procurement, Sales, and People & Culture. Configure the CLM system, set up workflows, approval processes, categories, metadata and templates. Test system features, identify improvements, share ideas and help shape a great user experience. Document processes and create manuals for future users. Support change management, help create training materials, internal comms and onboarding content for the new system. Explore further legal tech opportunities to help the Legal team work smarter, not harder. Contribute to broader Legal Ops work, supporting the team in professionalising legal operations with a strong legal-tech lens.

Requirements:

You're studying Law, Legal Management, Legal Operations, Legal Tech or a related field. Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them. Believe wholeheartedly in Tony’s mission. You live our core values: Outspoken, In it together, Makes your smile, Entrepreneurial and Raise the bar.

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In this role, you will process high-volume content-removal requests under local laws (hate speech, defamation, national security, data-privacy statutes) as well as productions of user information in response to legal process (subpoenas, court orders, warrants, MLAT requests, etc.).

You will leverage your expertise in legal operations, regulatory compliance, and content moderation to support both day-to-day execution and the optimization of AI-driven automation. You will collaborate with technical teams to design, train, and refine AI agents, curate high-quality training data from real cases, and build tools that scale operations while maintaining accuracy and speed.

Responsibilities:

• Join on an on-call rotation, working closely with other members of Safety to provide timely responses to emergency requests and proactive referrals from all over the world.

• Handle global legal information and content removal requests, including document intake and processing.

• Execute and quality-control complex content-removal and user-data-production cases across multiple jurisdictions while applying and interpreting platform policies shaped by evolving legal requirements.

• Serve as the go-to escalation point for ambiguous or high-risk legal requests, exercising sound judgment and ensuring compliance.

• Continuously improve AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows.

• Create and maintain high-quality training datasets, evaluation rubrics, and feedback loops using real Legal Operations cases to enhance AI performance.

• Identify automation opportunities and collaborate with technical teams to build end-to-end workflows using automation tools.

• Measure and report on automation coverage, accuracy, risk reduction, and efficiency gains while training and upskilling the broader Legal Operations team.

• Analyze complex legal and compliance problems in partnership with legal stakeholders to ensure platform rules and regulatory requirements are followed.

• Interpret, analyze, and execute tasks based on evolving instructions and regulatory changes, maintaining precision and adaptability in partnership with cross-functional stakeholders.

• You may represent X in witness testimony or other external engagements.

Basic Qualifications:

• 5+ years of hands-on professional experience in legal operations, trust & safety, content moderation, compliance, or e-discovery at a major technology or social media company.

• Demonstrated expertise in global content-removal processes and/or user-data production in response to legal requests (subpoenas, MLATs, court orders, and local law enforcement demands).

• Proficiency in reading and writing professional English with excellent communication, interpersonal, analytical, and organizational skills.

• Strong technical aptitude, including experience with prompt engineering, AI workflows, or automation tools in a regulated environment.

• Excellent reading comprehension and the ability to exercise autonomous judgment with limited or ambiguous data.

• Passion for technological advancements and using AI to amplify human expertise in legal and compliance processes.

Preferred Skills and Qualifications:

• Relevant certification, license, or advanced training, specifically in areas such as: copyright, privacy laws, child safety, hate speech, incitement, harassment, or misinformation laws by region.

• Comfort with recording audio or video sessions for data collection.

• Familiarity with AI workflows in a technical setting.

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We are seeking a skilled Legal Operations Analyst to enhance xAI's systems and operations by providing deep expertise in assessing and handling legal requests from government entities all over the world.

In this role, you will process high-volume content-removal requests under local laws (hate speech, defamation, national security, data-privacy statutes) as well as productions of user information in response to legal process (subpoenas, court orders, warrants, MLAT requests, etc.).

You will leverage your expertise in legal operations, regulatory compliance, and content moderation to support both day-to-day execution and the optimization of AI-driven automation.

Responsibilities:

• Join on an on-call rotation, working closely with other members of Safety to provide timely responses to emergency requests and proactive referrals from all over the world.

• Handle global legal information and content removal requests, including document intake and processing.

• Execute and quality-control complex content-removal and user-data-production cases across multiple jurisdictions while applying and interpreting platform policies shaped by evolving legal requirements.

• Serve as the go-to escalation point for ambiguous or high-risk legal requests, exercising sound judgment and ensuring compliance.

• Continuously improve AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows.

• Create and maintain high-quality training datasets, evaluation rubrics, and feedback loops using real Legal Operations cases to enhance AI performance.

• Identify automation opportunities and collaborate with technical teams to build end-to-end workflows using automation tools.

• Measure and report on automation coverage, accuracy, risk reduction, and efficiency gains while training and upskilling the broader Legal Operations team.

• Analyze complex legal and compliance problems in partnership with legal stakeholders to ensure platform rules and regulatory requirements are followed.

• Interpret, analyze, and execute tasks based on evolving instructions and regulatory changes, maintaining precision and adaptability in partnership with cross-functional stakeholders.

• Represent xAI in witness testimony or other external engagements.

Basic Qualifications:

• 2+ years of hands-on professional experience in legal operations, trust & safety, content moderation, compliance, or e-discovery at a major technology or social media company.

• Demonstrated expertise in global content-removal processes and/or user-data production in response to legal requests (subpoenas, MLATs, court orders, and local law enforcement demands).

• Proficiency in reading and writing professional English with excellent communication, interpersonal, analytical, and organizational skills.

• Strong technical aptitude, including experience with prompt engineering, AI workflows, or automation tools in a regulated environment.

• Excellent reading comprehension and the ability to exercise autonomous judgment with limited or ambiguous data.

• Passion for technological advancements and using AI to amplify human expertise in legal and compliance processes.

Preferred Skills and Qualifications:

• Relevant certification, license, or advanced training, specifically in areas such as: copyright, privacy laws, child safety, hate speech, incitement, harassment, or misinformation laws by region.

• Comfort with recording audio or video sessions for data collection.

• Familiarity with AI workflows in a technical setting.

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This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit,providing the processes, technology, and data insights necessary to enable a 30+-person global team.

You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.

Responsibilities

Strategic Partnership (Chief of Staff)

Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy.

Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.

Team Leadership & Mentorship

Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy.

Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.

Success Management

Design and own the reporting framework for tracking departmental success.

Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.

Legal Finance & Vendor Strategy

Manage the global Legal budget, forecasting, and accruals.

While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers.

Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.

Process & Technology

Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools).

Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.

Risk & Litigation Operations

Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security.

Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.

Ideal Candidate

• 10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
• Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
• Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles.
• Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
• Ability to design and maintain strategic risk registers and financial models.
• Pragmatic, “get it done” attitude.
• Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.

Compensation

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to:

• Comprehensive health, dental, and vision coverage
• Retirement benefits
• A learning and development stipend
• Generous PTO

Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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This position requires strong operational judgment, systems fluency, and the ability to manage recurring workflows while serving as the first line of defense for process and tooling issues. Working closely with the Legal Operations team, you will support the day-to-day execution of LGA systems, workflows, and intake processes.

In this role, you will:

• Support day-to-day operational management of Legal systems, including CLM, e-billing/spend platforms, and workflow tools
• Serve as the first point of contact for intake, tooling, and workflow issues across LGA
• Ensure consistent intake routing, lifecycle hygiene, and metadata discipline
• Reinforce adherence to established workflow and governance standards
• Identify recurring friction points and propose and support implementation of structured operational improvements
• Partner cross-functionally with Legal, Sales, Finance, Procurement, and IT to resolve execution issues
• Maintain and improve documentation, SOPs, and operational playbooks
• Escalate systemic or structural issues appropriately

Who You Are:

• 3+ years of experience in Legal Operations, contracts administration, legal systems, or business operations in a high-growth environment
• Experience owning operational workflows within CLM, e-billing, or comparable enterprise systems
• Strong understanding of workflow discipline, process governance, and cross-functional coordination
• Comfortable operating independently while making operational decisions within defined guardrails
• Analytical mindset with ability to identify patterns and recommend process improvements
• Strong documentation skills and attention to detail

Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match.

Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

• You enjoy bringing structure to complex, fast-moving operational environments
• You take ownership of recurring workflows and proactively improve them over time
• You are detail-oriented and disciplined in enforcing defined standards
• You are comfortable serving as the first line of defense for systems and process integrity
• You think in terms of scalability and consistency, not just task completion

Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems.

As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

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We are seeking a highly organized and technically skilled individual with hands-on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms. The ideal candidate will have a proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows.

As a Legal Operations Analyst, you will serve as a co-administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access. You will facilitate end-to-end contract processes, track milestones, and ensure timely approvals. You will also help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity.

This highly impactful role offers the opportunity to shape contract management, drive adoption of AI and automation, and help scale the LPT department's operations in a fast-paced, evolving environment.

Responsibilities:

• CLM Administration: Serve as a co-administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access.
• AI & Technology Initiatives: Help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity.
• Process Improvement: Identify opportunities to streamline in contract and workflow processes, recommend solutions, and help implement best practices to scale the legal function.
• Project Management: Support projects end-to-end – from planning and coordination to rollout and adoption.
• Analytics & Reporting: Build dashboards and reports on contract metrics, KPIs, and technology adoption metrics to maintain data for leadership review.
• Training & Enablement: Develop documentation and training for LPT teams and business partners to maximize adoption of CLM and AI tools.
• General Legal Ops Support: Ensure smooth execution of department workflows by supporting day-to-day operations, including maintaining knowledge bases, driving cross-functional initiatives, and supporting strategic ad hoc projects.

Requirements:

• 5+ years of experience in legal operations, preferably at a fast-paced global technology company.
• Highly organized and proven in defining and executing a project from start to finish, ability to manage multiple concurrent projects, high-volume workloads, and shifting priorities with confidence.
• Strong technical acumen with hands-on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms.
• Proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows.
• Skilled in legal data analytics (ROI, cycle times, volumes, trends).
• Excellent communicator with strong writing skills; able to present complex issues clearly and concisely.
• Collaborative, adaptable, and cross-functional team player with integrity, curiosity, and strong interpersonal skills – with the ability to work independently or cross-functionally.

Bonus:

• Working knowledge of AI tools and applications, including prompt design, data extraction, document analysis, and model training.
• A sense of humor!

Compensation:

• Compensation may be adjusted based on location: For the New York, D.C., and California (Excluding the bay area) the expected salary range is $124,000 - $152,000
• Equity: This role is eligible to participate in Cloudflare’s equity plan.
• Benefits: Cloudflare offers a complete package of benefits and programs to support you and your family, including health and welfare benefits, financial benefits, and time off.

What Makes Cloudflare Special?

• We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
• Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
• 1.1.1.1: We released 1.1.1.1, a free public DNS resolver that blocks ads and trackers, making the Internet faster and safer for everyone.

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In this strategic role, you will be tasked with establishing a unified knowledge management and training strategy that can be re-architected to fully leverage AI, empowering the team and our global business partners to move faster and enabling employees to easily get the information they need to be productive in an AI-driven environment.

As a Sr. Training & Knowledge Management Manager, you will be responsible for:

• Strategizing and leading the development, championing, and execution of a multi-year strategic roadmap for the Legal team's Knowledge Management and Training program, ensuring alignment with broader organizational goals.

• Partnering across the organization (Sales Enablement, Okta University, and Learning & Development) to establish a unified, best-in-class approach for company-wide legal training topics.

• Designing, hosting, and producing engaging on-demand content and live training sessions for the Legal team and company-wide, including designing a scalable onboarding program for new Legal team hires.

• Leveraging broad legal knowledge and experience to actively create and build high-quality, relevant legal team content, ensuring it is both substantively sound and easy to consume.

• Strategically building and optimizing legal knowledge content for seamless ingestion by AI systems, ensuring the information is structured to effectively train, govern, and power internal AI models and bots for various use cases.

• Establishing standards for knowledge capture, lifecycle management, and governance, leveraging self-service technologies (e.g. AI-driven search, workflow automation, etc.) to maintain the knowledge base, dramatically reduce redundant inquiries, and enable employees to self-serve relevant information.

• Providing strategic oversight and professional guidance to the Training & Knowledge Management Specialist, driving departmental consistency and fostering career growth.

• Defining and reporting on sophisticated metrics (e.g. ROI, adoption rates, knowledge gaps, etc.) to the Director of Legal Operations to continually measure program effectiveness and inform future strategy.

• Proactively managing relationships with internal stakeholders to ensure all legal learning and knowledge management needs are anticipated and addressed.

This is an exciting opportunity to join a rapidly-growing team and contribute to the success of our organization. If you are a motivated and experienced professional with a passion for training and knowledge management, we encourage you to apply.

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As a People Legal Specialist, you will be a trusted project manager and process-builder, working under the guidance of legal counsel to keep employment matters running efficiently so our attorneys can focus on the thorniest strategic questions. You will partner closely with colleagues on the Litigation & Regulatory team and People team operations functions to help the People Legal team scale its support for a rapidly growing, globally distributed workforce at the frontier of AI.

Responsibilities:

• Monitor incoming claims, demands, and agency inquiries to ensure Anthropic responds in a timely and appropriate manner; maintain matter-tracking systems and keep stakeholders informed of status

• Act as the primary operational link between People Legal and partner teams to ensure context-rich handoffs and integrated, efficient delivery of legal support

• Maintain accurate records and documentation related to legal matters, including managing case files and calendars

• Handle personnel document requests, ensuring compliance with relevant regulations and timely responses to requests

• Support attorneys with legal research, document preparation, and template management; help distill work product into clear, actionable formats for internal stakeholders

• Identify opportunities to streamline processes and leverage tools,including Claude,to reduce repetitive work and free up team bandwidth for higher-value contributions

• Flex beyond core responsibilities as the team's needs evolve, pitching in on special projects and cross-functional initiatives as they arise

Strong candidates may have:

• Comfort experimenting with AI tools to make legal operations more efficient, or a genuine curiosity about learning to do so

• 2+ years of experience working in a high-growth tech company, with exposure to US and international employment matters

• Demonstrated the ability to think critically and creatively problem-solve, adapting to new challenges and finding innovative solutions to complex legal issues.

Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco, Seattle, or New York offices at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

The annual compensation range for this role is $170,000-$220,000 USD.

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The right balance across these will depend on what you bring , we're open to someone who leans toward the technical side and can think through solutions end-to-end, as well as someone who leans toward coordination and enablement with meaningful technical contribution.

What's non-negotiable: you need to be genuinely comfortable with technology, curious about AI, and able to hold your own in a technical conversation. Above all else, you want to solve hard problems with a human-centric approach that thoughtfully weaves together a technical solution.

Responsibilities:

• Coordinate the legal team's AI tooling roadmap , maintaining visibility into what's in progress, tracking timelines across multiple concurrent workstreams, and communicating status to stakeholders

• Triage incoming tooling requests, assess complexity and scope, and route work appropriately , handling straightforward builds yourself and flagging those that need deeper technical review

• Build no-code and low-code solutions end-to-end: Claude.ai Projects, AppSheet apps, Slack workflows, and similar tools that solve real pain points without requiring deployment infrastructure

• Partner with the team on AI adoption efforts , contributing to training materials, documentation, and user guides as new tools ship

• Support the legal team onboarding process and maintain onboarding content as our tooling evolves

• Track adoption signals and surface patterns: what's being used, what isn't, and what that tells us about where to focus

You may be a good fit if you:

• Have at least 4–7 years of experience in legal operations, legal technology, or a technical operations role

• Are comfortable keeping multiple projects organised and visible simultaneously , you can track dependencies, flag risks early, and keep stakeholders informed without being asked

• Are comfortable building lightweight technical solutions , Claude Projects, no-code apps, Slack automations , and know how to scope what's appropriate for DIY versus what needs engineering input

• Have worked alongside teams building and shipping tools, and understand what it takes to get a new workflow actually adopted

• Lead with curiosity , you ask good questions, want to understand how things work, and are honest when you don't know something

• Bring empathy to the work: you understand that change is hard, especially for busy lawyers, and you meet people where they are rather than where you wish they were

• Are collaborative and low-ego , you'll flex into adjacent work as the team grows and don't protect scope at the expense of outcomes

• Have enough of a sense of humour to keep the work enjoyable, even when it's complex

Strong candidates may also have:

• Experience in legal operations at a law firm, in-house legal department, or legal technology company

• Hands-on experience with Claude, Claude Code, or MCP integrations

• A track record of building or contributing to training programs or onboarding processes in a technical environment

• Familiarity with change management in professional services environments, where scepticism about new tools is real and earned

• Experience with tools like AppSheet, Tines, Zapier, or similar no-code/low-code platforms

Role-specific policy:

For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $170,000-$220,000 USD

Logistics:

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.

How we're different:

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive salaries and benefits, as well as opportunities for growth and development within the company.

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The Corporate Paralegal will be responsible for supporting the lifecycle of periodic securities filings, including 10-Qs, 10-Ks, and Section 16 reporting. They will also assist with legal needs required for Reddit's equity administration functions, administer Reddit's equity program and related record-keeping, facilitate domestic and international corporate filings for Reddit and its subsidiaries, and support corporate legal needs relating to Reddit's ongoing international expansion.

In addition, the Corporate Paralegal will maintain corporate minute books and corporate records database, support the preparation and organization of materials for the quarterly board meetings, and assist with M&A and other corporate transactions, including diligence and project management.

The Legal Operations Work You Will Do:

• Support outside counsel management, including administration through Brightflag
• Facilitate the testing and adoption of artificial intelligence tools within the legal department to improve workflow efficiency
• Support the planning and execution of legal team offsites and internal strategy sessions

What We're Looking For:

• Experience: Three+ years of corporate paralegal experience, including securities and corporate governance experience
• Qualities: Organized, detail-oriented, process-focused, proactive, and adaptable
• Hybrid Skillset: Equally comfortable preparing corporate minutes, troubleshooting outside counsel billing issues, and planning a team offsite
• Technological Adaptability: Early adopter of new software and eager to test and implement artificial intelligence tools to automate routine legal tasks

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

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Key responsibilities include:

• Supporting the design, implementation, and governance of enterprise Legal workflows, intake structures, and metadata standards
• Partnering in transitioning from CLM cleanup to sustainable systems governance and ongoing optimization
• Identifying and scoping structured AI use cases within standardized Legal workflows
• Translating Legal and business requirements into clear specifications for technical implementation
• Supporting the development of reporting frameworks and metrics to improve operational visibility

The ideal candidate will have 5+ years of experience in Legal Operations, legal systems, or business operations within a high-growth environment. They should have a strong understanding of CLM platforms, legal billing/spend tools, workflow systems, and reporting environments.

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Experience in leading law enforcement response operations, managing global teams, and optimizing workflows is essential. You will ensure accurate, efficient processing while mentoring and promoting accountability and innovation.

Responsibilities:

• Lead complex projects that impact organisational performance, aligning with priorities to set goals and optimise results.

• Maintain knowledge of regulations, policies, and procedures; speak to regulatory bodies or auditors on workflows and operations.

• Strengthen the team via hiring, development plans, and growth opportunities.

• Adapt to high-demand changes, delegate effectively, stay calm under pressure, and motivate the team.

• Assess team needs in a dynamic legal landscape, emphasising user protection, transparency, policy development, scaling, and distributed collaboration via electronic tools.

• Communicate with internal stakeholders like Safety Leadership and Counsel on operations; update team on company changes.

• Analyze team performance with data visualisations and feedback; drive global QA strategy and consistency.

• Propose process improvements based on trends, owning segments for operational efficiency.

• Support sensitive escalations, answer policy questions, interpret metrics, and improve processes cross-functionally.

• Join on-call rotations for emergencies, addressing sensitive content (e.g., exploitation, violence) maturely.

• You may represent the company externally, such as in witness testimony or law enforcement interactions.

• Drive AI Automation: Collaborate with product engineering and data science teams to implement AI-based tools for case management, optimising workflows and reducing manual workloads.

Basic Qualifications:

• MA/MS Degree or equivalent in business, criminal justice, political science, law, international relations, or related field.

• 10+ years in law enforcement response, trust and safety, compliance, or legal background.

• 5+ years managing people, including global/distributed teams.

• Fluent in written and spoken English; excellent judgment, strategic thinking, and detail-orientation.

• Experience with legal request processing, scaling operations, and policy development.

• Exceptional communication, writing, and analytical skills; passion for privacy and expression.

• Perseverance, grit; ability to work through ambiguity.

• Availability to be on-call, including over weekends.

• Skilled in systems, software (e.g., Google Suite, data tools); must pass background check

Preferred Skills and Experience:

• 8-10+ years in Safety/Legal Operations at tech/social media company.

• An active X user with a deep understanding of the platform’s role as a global public square and its Safety challenges.

• Able to work onsite in Bastrop and travel as needed to collaborate with global teams.

ITAR Requirements:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorisations from the U.S. Department of State. Learn more about the ITAR here.

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In this role, you will process high-volume content-removal requests under local laws (hate speech, defamation, national security, data-privacy statutes) as well as productions of user information in response to legal process (subpoenas, court orders, warrants, MLAT requests, etc.).

You will leverage your expertise in legal operations, regulatory compliance, and content moderation to support both day-to-day execution and the optimization of AI-driven automation. You will collaborate with technical teams to design, train, and refine AI agents, curate high-quality training data from real cases, and build tools that scale operations while maintaining accuracy and speed.

Responsibilities:

• Join on an on-call rotation, working closely with other members of Safety to provide timely responses to emergency requests and proactive referrals from all over the world.

• Handle global legal information and content removal requests, including document intake and processing.

• Execute and quality-control complex content-removal and user-data-production cases across multiple jurisdictions while applying and interpreting platform policies shaped by evolving legal requirements.

• Serve as the go-to escalation point for ambiguous or high-risk legal requests, exercising sound judgment and ensuring compliance.

• Continuously improve AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows.

• Create and maintain high-quality training datasets, evaluation rubrics, and feedback loops using real Legal Operations cases to enhance AI performance.

• Identify automation opportunities and collaborate with technical teams to build end-to-end workflows using automation tools.

• Measure and report on automation coverage, accuracy, risk reduction, and efficiency gains while training and upskilling the broader Legal Operations team.

• Analyze complex legal and compliance problems in partnership with legal stakeholders to ensure platform rules and regulatory requirements are followed.

• Interpret, analyze, and execute tasks based on evolving instructions and regulatory changes, maintaining precision and adaptability in partnership with cross-functional stakeholders.

• You may represent X in witness testimony or other external engagements.

XML job scraping automation by YubHub

In this role, you will process high-volume content-removal requests under local laws (hate speech, defamation, national security, data-privacy statutes) as well as productions of user information in response to legal process (subpoenas, court orders, warrants, MLAT requests, etc.).

You will leverage your expertise in legal operations, regulatory compliance, and content moderation to support both day-to-day execution and the optimization of AI-driven automation. You will collaborate with technical teams to design, train, and refine AI agents, curate high-quality training data from real cases, and build tools that scale operations while maintaining accuracy and speed.

Responsibilities:

• Join on an on-call rotation, working closely with other members of Safety to provide timely responses to emergency requests and proactive referrals from all over the world.

• Handle global legal information and content removal requests, including document intake and processing.

• Execute and quality-control complex content-removal and user-data-production cases across multiple jurisdictions while applying and interpreting platform policies shaped by evolving legal requirements.

• Serve as the go-to escalation point for ambiguous or high-risk legal requests, exercising sound judgment and ensuring compliance.

• Continuously improve AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows.

• Create and maintain high-quality training datasets, evaluation rubrics, and feedback loops using real Legal Operations cases to enhance AI performance.

• Identify automation opportunities and collaborate with technical teams to build end-to-end workflows using automation tools.

• Measure and report on automation coverage, accuracy, risk reduction, and efficiency gains while training and upskilling the broader Legal Operations team.

• Analyze complex legal and compliance problems in partnership with legal stakeholders to ensure platform rules and regulatory requirements are followed.

• Interpret, analyze, and execute tasks based on evolving instructions and regulatory changes, maintaining precision and adaptability in partnership with cross-functional stakeholders.

• You may represent X in witness testimony or other external engagements.

Basic Qualifications:

• 2+ years of hands-on professional experience in legal operations, trust & safety, content moderation, compliance, or e-discovery at a major technology or social media company.

• Demonstrated expertise in global content-removal processes and/or user-data production in response to legal requests (subpoenas, MLATs, court orders, and local law enforcement demands).

• Proficiency in reading and writing professional English with excellent communication, interpersonal, analytical, and organizational skills.

• Strong technical aptitude, including experience with prompt engineering, AI workflows, or automation tools in a regulated environment.

• Excellent reading comprehension and the ability to exercise autonomous judgment with limited or ambiguous data.

• Passion for technological advancements and using AI to amplify human expertise in legal and compliance processes.

Preferred Skills and Qualifications:

• Relevant certification, license, or advanced training, specifically in areas such as: copyright, privacy laws, child safety, hate speech, incitement, harassment, or misinformation laws by region.

• Comfort with recording audio or video sessions for data collection.

• Familiarity with AI workflows in a technical setting.

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About this role:

As a Paralegal at Waymark, you will play a vital role in helping Waymark navigate the intersection of law and healthcare technology, ensuring our operations are compliant and efficient, enabling Waymark to transform care to patients with Medicaid benefits. Reporting to the General Counsel, you will help scale our legal infrastructure, becoming a go-to resource for internal teams on routine legal matters and process improvements.

Key Responsibilities:

• Own responsibility for Waymark’s corporate filings, monitor business licensing, patents, trademarks, and registrations; and maintain corporate records
• Maintain, organise and update legal and compliance related documents, templates, policies and procedures
• Operate and implement an agile legal intake process to manage legal requests that reduces friction for internal stakeholders
• Play a role in reviewing vendor contracts, and updating and maintaining contract management system
• Work cross-functionally with other departments to resolve issues and complete substantive tasks with moderate guidance.
• Conduct state and federal regulatory research to support our Medicaid business, develop processes to collect necessary paperwork to ensure compliance, assist with reporting and ad-hoc projects as assigned.

Minimum Qualifications:

• 3+ years of work experience as a paralegal or legal assistant at a law firm or in house legal department.
• Own and drive projects forward independently, demonstrating a strong “get things done” attitude and high attention to detail.
• Exceptional written and verbal communication skills, with a focus on delivering practical solutions.
• Ability to utilise legal technology tools (e.g., GC AI, Lexion (preferred), or other contract management system, Carta).
• Proven ability to manage multiple priorities and deadlines and thrive in a fast-paced environment.
• A strong value for teamwork and the ability to work effectively with diverse teams and perspectives.
• Proficient with healthcare regulatory laws.

Preferred Qualifications:

• Ability to work across a range of legal matters, transactional, regulatory, and compliance.
• Experience in a startup environment.
• Advanced proficiency in automating legal workflows.

Hourly Rate Range:

US Employees in San Francisco/Bay Area: $38.80 - $44.00/hour US Employees in Boston, Los Angeles, Seattle, Washington DC: $35.70 - $40.50/hour US Employees in Arlington, Denver, San Diego, Sacramento: $34.10 - $38.70/hour US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern Virginia, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities: $31.00 - $35.20/hour US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa: $30.10 - $34.15/hour

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

• Stock Options: Opportunity to invest in the company’s growth.
• Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
• Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
• Life Insurance: Basic life insurance to give you peace of mind.
• Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
• Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
• Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
• Commuter Benefits: Convenient options to support your commute needs.
• Professional Development Stipend: A dedicated stipend supports professional development and growth.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

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Legal Ops is very well-loved here, maybe a little too well-loved! This role exists because there's more demand than we can cover today. Our attorneys actively seek out our help and trust us to make their work better, faster, and more efficient. You'll step in as a dedicated project partner, owning complex and cross-functional initiatives from start to finish. Expect lots of variety, a fast-moving environment, and plenty of opportunities to learn and grow. You'll wear multiple hats and act as a true force multiplier for the team.

You'll partner closely with attorneys to provide hands-on project management support across a wide range of legal areas, including corporate, litigation, IP, regulatory, product, privacy, commercial, and employment. You'll support day-to-day corporate work like entity management, board and stockholder matters, corporate records, and compliance, and you'll help drive larger transactions and milestone moments when they come up. You'll own and help manage our patent and trademark portfolios and run the patent incentive program. You'll support product and regulatory work by helping manage licensing requirements, product compliance efforts, taking the lead on exams, audits, and due diligence, and driving new product development that benefits both our company and our customers.

A big part of the role is building better ways of working. You'll design and document new processes, fix ones that aren't working, and introduce tooling, automation, and reporting. You'll also explore and implement AI solutions to reduce manual work and scale our impact.

You'll own project plans, timelines, and status updates, anticipate friction, escalate thoughtfully, and keep things moving even when the path isn't perfectly clear. You'll lead cross-functional initiatives with product, partnerships, compliance, finance, and our exec team, and collaborate externally with outside counsel, consultants, and financial partners. Along the way, you'll make decisions, take ownership, and move projects forward with confidence.

We're looking for someone with 8+ years of experience in legal project management or as a senior paralegal, with a mix of law firm and in-house experience, ideally at a technology company. Experience supporting complex work in corporate, litigation, IP, and/or regulatory areas is required, and experience in Fintech, financial services or a highly regulated tech environment is a plus.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. As a Safeguards Enforcement Analyst focused on Safety Evaluations, you'll play a central role in ensuring our models meet safety and policy standards before and after launch. You'll run and monitor evaluations, drive mitigations when issues surface, coordinate the creation of new evals, and help build the processes and documentation that allow the team to scale this work over time.

This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams to break new ground and drive work to completion. This work is deeply cross-functional — you'll partner closely with policy experts, Safeguards engineering teams, and many other stakeholders throughout the organization to ensure our evaluations are comprehensive and current, and that findings translate into meaningful improvements to model behavior.

Responsibilities

Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.

Vendor Operations

• Own end-to-end management of content moderation vendor relationships, including onboarding, performance management, quality assurance, and capacity planning
• Partner with internal stakeholders to define vendor scope, set SLAs, and evaluate vendor output quality on an ongoing basis
• Identify opportunities to scale content review operations efficiently as Anthropic's product surface area grows
• Develop and maintain standard operating procedures (SOPs) for all vendor-executed review workflows, ensuring consistency and accuracy across content

Regulatory Reporting and Enforcement

• Partner with Regulatory Operations to ensure that new product features and content surfaces are incorporated into Safeguards reporting workflows as they launch
• Own enforcement reporting for Regulatory Operations requirements, including maintaining and updating dashboards and tracking mechanisms that provide accurate, timely data to regulatory bodies
• Produce on-request read-outs of enforcement metrics over specified time ranges to support regulatory reporting obligations
• Identify and drive improvements to existing reporting infrastructure — including transitioning manual, spreadsheet-based workflows to more robust and scalable solutions
• Oversee the user-reported content review pipeline, including reviews submitted via the Content Reporting Form across all supported content surfaces
• Ensure SOPs for content review workflows are kept current as new features and surfaces are added
• Work collaboratively with the RegOps team to ensure intake processes are prepared to handle emerging report types (e.g., third-party MCP server reports)
• Maintain a strong understanding of Anthropic's policy framework to provide informed operational guidance and escalation support

Copyright Operations

• Oversee Safeguards copyright systems, ensuring the right operational processes are in place to handle copyright-related enforcement at scale
• Partner closely with the Regulatory Operations team to scale copyright operations as Anthropic's products grow, with a particular focus on reducing false positives and improving the accuracy of copyright enforcement workflows
• Identify gaps in current copyright operational processes and drive cross-functional solutions in collaboration with policy, legal, and engineering stakeholders

You may be a good fit if you:

• Have 5+ years of experience in trust and safety operations, content moderation program management, or a related field
• Have managed external vendor or contractor relationships, including performance management and quality assurance
• Are comfortable working across policy, legal, and operations teams to translate compliance requirements into practical workflows
• Have experience building or improving operational reporting, dashboards, or enforcement tracking systems
• Are highly organized, with a track record of maintaining rigorous documentation and SOPs in fast-moving environments
• Communicate clearly and precisely — both in writing and verbally — across technical and non-technical audiences
• Are energized by the challenge of building scalable systems in an environment where not everything is already figured out
• Care deeply about the responsible deployment of AI and the role enforcement operations plays in that mission

Strong candidates may also have:

• Experience working with regulatory reporting requirements, particularly in the context of online platforms or AI systems
• Familiarity with content moderation tooling and review workflows at scale
• Experience with copyright enforcement operations, including false positive mitigation strategies
• Background in policy enforcement, legal operations, or compliance program management
• Experience supporting or standing up a new operational function, including writing foundational SOPs and building institutional knowledge from scratch
• Comfort working with data and metrics to inform operational decisions and surface trends to leadership

The annual compensation range for this role is listed below.

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At OpenAI, our User Operations team safeguards our products and users from legal risk, regulatory non-compliance, fraud, and abuse. The team operates at the intersection of operations, compliance, and user trust, embedded within the broader User Operations organization and collaborating cross-functionally with Legal, Policy, Engineering, Product, and external vendors.

We support a global and diverse user base across OpenAI’s suite of products ChatGPT, SORA, API, Enterprise offerings, and developer tools by managing sensitive inbound tickets, regulatory obligations, and fraud-related escalations. Every user-facing action is grounded in our commitment to legal integrity, ethical practice, and regulatory excellence.

About the Role

We are seeking a sharp, adaptive, and operations-minded Regulatory Operations Analyst to help scale and evolve OpenAI’s global compliance support infrastructure.

In this role, you will own high-sensitivity workflows involving complex global regulatory escalations, trust and safety matters, privacy rights requests, and intellectual property matters. You’ll serve as both a frontline operator and strategic partner, triaging and resolving complex cases while also shaping the systems, documentation, and processes that support OpenAI’s regulatory and compliance goals. You will contribute as a subject-matter expert (SME) on high-stakes escalations, partnering with cross-functional stakeholders to drive fast, defensible outcomes. You will also help design the processes, tooling, and automation that power safe operations at scale.

This role is essential to building scalable, high-integrity operations that protect user rights, meet our obligations under emerging and current regulations, and reduce OpenAI’s risk exposure. You’ll also contribute to multi-phase transitions and automation efforts that support our long-term operational model.

We use a hybrid work model of 3 days in the office per week in our Dublin office.

_Please note: This role may involve exposure to sensitive or concerning content, including complaints involving harassment, fraud, or regulatory violations. Strong personal discretion, empathy, and resilience are essential._

In This Role, You Will:

• Handle and resolve complex user issues involving:

• Trust & Safety incidents

• Regulatory, audit, or compliance inquiries and complaints

• Intellectual property matters (e.g., copyright takedowns, ownership disputes)

• AI governance and regulatory frameworks (e.g., EU AI Act, DSA/OSA)
• Perform risk evaluations and investigations using internal tools, documentation, and third-party data

• Act as incident manager for highly sensitive reviews requiring nuanced interpretation of legal and regulatory standards

• Interface directly with Legal, Privacy, Product, and Support teams to coordinate escalations and resolution paths

• Partner with Legal, Privacy, Policy, and Ops to implement world-class operational workflows for compliance and risk

• Build and maintain tooling, escalation decision trees, playbooks, and knowledge articles

• Contribute to vendor training and governance models, especially during transitions and ramp-up phases

• Lead or participate in cross-functional initiatives that strengthen our regulatory, fraud, and legal infrastructure

• Monitor operational health via case quality audits, SLA tracking, escalation accuracy, and data

You Might Thrive in This Role If You:

• Have 5+ years of experience in legal operations, regulatory compliance, or trust & safety especially in a global or high-growth tech environment

• Have partnered with in-house counsel, DPOs, or external regulators on audits or escalations

• Understand tiered support structures and have worked with vendor operations at scale

• Bring a structured, systems-first mindset to operational governance and risk evaluation

• Communicate clearly, empathetically, and effectively especially in writing responses to sensitive issues

• Operate well in ambiguity and can manage multiple priorities simultaneously with speed and precision

Thrive in high-autonomy environments and hold a high bar for ownership and integrity

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Trust & Safety Operations Analyst

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $189K – $280K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.

We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.

About the Role

We are seeking experienced, senior-level analysts who specialize in one or more of the following areas:

• Content Integrity & Scaled Enforcement – Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale.

• Emerging Risk Operations – Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape.

In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.

We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.

Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.

In This Role, You Will:

• Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks).

• Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data.

• Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.

• Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies.

• Build feedback loops from casework to inform product, engineering, and policy improvements.

• Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors.

• Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups.

• Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics.

• Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards.

You Might Thrive in This Role If You:

• Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment.

• Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.

• Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.

• Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.

• Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.

• Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.

• Thrive in ambiguous, high-autonomy environments and balance speed with diligence.

Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.

What We Offer

• Competitive salary and equity package

• Comprehensive benefits, including medical, dental, and vision insurance

• 401(k) retirement plan with employer match

• Paid parental leave and medical and caregiver leave

• Flexible PTO and paid company holidays

• Mental health and wellness support

• Annual learning and development stipend

• Daily meals in our offices and meal delivery credits

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends

How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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What you'll do

Act as a trusted partner to the General Counsel, enabling focus on high-leverage legal and strategic work.

• Handle sensitive legal, commercial, and people-related matters with exceptional discretion.

What you need

• Demonstrated mastery in providing executive support, including skillfully managing a leader's dynamic calendar, coordinating complex international and domestic travel, and processing expense reports.

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