Introduction: Global Clinical Solutions (GCS) delivers services and technology that enable AstraZeneca's Clinical Development programs, partnering with internal teams and external stakeholders to drive operational excellence. The Manager, GCS is responsible for coordinating and leading the delivery of GCS services across projects and initiatives to meet time and quality targets.

Key Responsibilities:

• Coordinates and delivers GCS services and coordinates life cycle management and business continuity for projects services and technology.
• Provides expert support to user communities, including conducting training on processes, systems, and tools, facilitating information exchange, establishing proven methods, and maintaining communication with relevant parties across GCS and AZ.
• Conducts critical analyses of processes and tools to define business usage and finds opportunities to improve efficiency/effectiveness of systems/services/processes whilst reducing business continuity risks.
• Contributes to and/or develops business cases for continuous improvement projects.
• Leads or manages business improvement projects according to lean principles, including planning, prioritizing, implementing and tracking delivery.
• Serves as AZ co-Project Manager for eCOA (electronic Clinical Outcome Assessment) and DPS (Digital Patient Solutions) setup, maintenance, and closure, using project tracking tools to manage timelines, costs, risks, UAT, and stakeholder updates.
• Coordinates input to eCOA/DPS user requirements (from Business Analyst and study stakeholders) based on the Clinical Study Protocol (CSP) and prior end-user experience; agrees system functionality with suppliers.
• Leads operational maintenance to keep systems aligned to the latest CSP and in a validated state; authors and manages change requests with risk assessment and ensures issues are documented and addressed.
• Establishes UAT approach for setup and maintenance; requests UAT resources; consults on test scripts, plans, reports, and change closure documentation.
• Supports the implementation of changes to improve the way various functions and teams perform.
• Evaluates and monitors the performance and efficiency of programs to ensure that program implementation is on target.
• Responsible for training colleagues to use continuous improvement in the new ways of working and embed change culture.
• Grows capabilities, applies new approaches to improve work and has positive impact on team performance creating learning opportunity for others.
• Responsible for knowledge management of continuous improvement activities and ensuring that the knowledge is used in the selection and execution of future activities.

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This role will contribute to building a culture of execution excellence by facilitating structured problem-solving initiatives and supporting measurable improvements across Safety, Quality, Delivery, Cost, and People (SQDCP).

You will help implement and sustain core manufacturing processes,such as visual management, 5S, standard work, root cause analysis, and KPI tracking,while partnering cross-functionally with manufacturing, production, material planning and logistics, and quality teams to execute high-priority continuous improvement initiatives.

This role provides hands-on ownership of improvement projects that elevate factory performance at scale.

Do you have the analytical rigor and operational mindset to strengthen excellence in autonomous defence manufacturing?

Responsibilities:

• Support the deployment, sustainment, and continuous improvement of operational standards across manufacturing (5S, visual management, root cause analysis, and more).

• Facilitate structured problem-solving initiatives using methodologies such as A3, 5 Whys, Fishbone analysis, and corrective action implementation.

• Partner with manufacturing, production, material planning and logistics, and quality teams to execute cross-functional improvement initiatives that enhance Safety, Quality, Delivery, Cost, and People performance.

• Maintain and enhance KPI dashboards and visual management systems to increase transparency, performance accountability, and daily management effectiveness.

• Analyze operational and performance data to identify trends, performance gaps, and areas of opportunity that inform improvement priorities.

• Support and help facilitate Kaizen events and focused improvement workshops to accelerate targeted performance gains.

• Develop, refine, and document standard work to improve process consistency, efficiency, and operational discipline.

• Track action plans and ensure follow-through on corrective actions and improvement initiatives to drive sustained results.

• Reinforce a culture of accountability and execution excellence by promoting disciplined adherence to operational standards.

• Support manufacturing training efforts by reinforcing Lean principles and partnering cross-functionally to improve the structure, consistency, and effectiveness of training programs.

Requirements:

• 5+ years of experience in a production/manufacturing environment.

• Strong analytical and structured problem-solving skills.

• Demonstrated interest in manufacturing operations, Lean principles, or continuous improvement methodologies.

• Ability to interpret operational performance data and translate insights into actionable recommendations.

• Strong communication skills and ability to collaborate effectively across cross-functional teams.

• Proficiency in Microsoft Excel and familiarity with data visualization tools.

Preferences:

• Experience supporting Lean or continuous improvement initiatives within an aerospace or regulated manufacturing environment.

• Working knowledge of Lean tools such as 5S, A3 problem-solving, Value Stream Mapping, root cause analysis, or Kaizen facilitation.

• Experience maintaining KPI dashboards, visual management systems, or performance tracking tools.

• Familiarity with ERP/MES systems and production reporting platforms.

• Ability to operate effectively in a fast-paced, evolving manufacturing environment with shifting priorities.

• Six Sigma certification.

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Key responsibilities include:

• Supporting and modifying the deployment of manufacturing systems, including MES, ERP, and MRP • Leading system configuration, enhancements, upgrades, and new module deployments • Translating manufacturing process requirements into system logic, workflows, and data structures • Designing, building, and maintaining dashboards and reports to support production, quality, supply chain, and leadership decision-making • Analyzing manufacturing data to identify trends, bottlenecks, inefficiencies, and improvement opportunities

In addition to your technical expertise, you will also be responsible for partnering with manufacturing, quality, and supply chain teams to improve processes using system-driven insights. You will also support lean manufacturing, standard work, and continuous improvement initiatives through data and system automation.

If you have a strong background in manufacturing engineering, industrial engineering, systems engineering, or a related field, and 3+ years of experience working with MES, ERP, and/or MRP systems in a manufacturing environment, we encourage you to apply.

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Your responsibilities will include receiving incoming shipments of materials and components, verifying accuracy against purchase orders and packing slips. You will also organize and store materials in designated storage areas, ensuring proper handling and adherence to safety protocols. Additionally, you will maintain accurate inventory records using electronic inventory management systems, prepare and package materials for outbound shipments, and coordinate with procurement and production teams to fulfill material requisition requests in a timely manner.

You will also monitor inventory levels and anticipate material shortages or overages, communicating with relevant stakeholders to adjust orders as needed. Furthermore, you will conduct regular inventory audits to reconcile discrepancies and ensure inventory accuracy. You will assist in the implementation of lean manufacturing principles to optimize material flow and minimize waste, and collaborate with logistics partners to coordinate the transportation of materials between suppliers, subcontractors, and production facilities.

Adhering to all company policies and procedures, including safety regulations and compliance requirements, is essential for this role. You will have the opportunity to work independently with minimal supervision in a fast-paced and dynamic environment.

A high school diploma or equivalent is required, with additional education or certification in logistics or supply chain management being a plus. Proven experience as a material handler or similar role in a manufacturing or warehouse environment is also necessary. Familiarity with inventory management systems and software, as well as experience with ERP systems, is preferred.

Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively, are essential for this role. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, are also necessary. Ability to work occasional overtime or weekends as needed to meet project deadlines is a requirement.

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We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You'll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

The Role

We are looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder. You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You'll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.

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at AI Acquisition

RemoteAustraliaOperations

Posted 26 days ago

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Description

We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

This is not a corporate administrator role.

We are specifically looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder.

You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You’ll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.

XML job scraping automation by YubHub

We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You'll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

The Role

We are looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder. You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You'll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.

XML job scraping automation by YubHub

We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You’ll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

The Role

We are looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder. You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You’ll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.

XML job scraping automation by YubHub

We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

This is not a corporate administrator role. We are specifically looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder.

You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You’ll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

XML job scraping automation by YubHub

We are seeking a hands-on Ops Expert to architect and lead our operational infrastructure as we scale.

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You’ll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

The Role

We are looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder. You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You’ll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.

XML job scraping automation by YubHub

We are seeking a Head of Contracts to join our team at Eurostar. As a key member of our organization, you will be responsible for managing contracts, ensuring compliance with regulations, and driving business growth.

Responsibilities

• Manage contracts for the most significant activities, ensuring compliance with regulations and company policies
• Participate in strategic planning for heavy maintenance and projects requiring long-term fleet immobilization
• Collaborate with the fleet management team to formalize the annual maintenance order
• Ensure that the constraints of cleaning activities are taken into account when scheduling, while striving to meet the commercial and economic needs of Eurostar
• Participate in strategic decisions related to the department's budget
• Lead and manage teams assigned to you
• Ensure that the resources and competencies of your entity are well-aligned to meet the assigned tasks
• Be responsible for the training plan of your team in line with the required competencies of the job descriptions
• Ensure the availability of material support for the Continental Rolling Stock

Performance

• Be responsible for the financial performance of the department, ensuring that the budget (Capex and Opex) is well-managed
• Identify any deviations from the forecasts and propose opportunities for cost savings or optimization
• Be responsible for the performance of Rolling Stock with regard to cleaning activities, including customer satisfaction (NPS)
• Implement Lean tools to ensure the right measurements, identify the underlying causes of deviations, and take corrective actions to achieve the entity's objectives
• Participate in governance related to financial performance
• Participate in the necessary governance bodies for the good management of contracts
• Ensure that all requirements of each contract are met

Requirements

• Experience in contract management and negotiation
• Strong understanding of regulatory requirements and industry standards
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong analytical and problem-solving skills
• Ability to lead and manage teams

Preferred Skills

• Experience in the rail industry
• Knowledge of Lean principles and tools
• Certification in contract management or a related field

Salary

The salary for this position is not specified.

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