Senior Manager, Solutions Engineering UKI · Cloudflare

Sun, 26 Apr 2026 15:40:40 GMT
Engineering

Cloudflare · Hybrid · hybrid

At Cloudflare, we're looking for a Senior Manager, Solutions Engineering UKI to lead our Solutions Engineering team in the UK and Ireland. As a key member of our Solutions Engineering function, you will collaborate with clients from early-stage ideation through to planning for production. You will coach and develop our UK & Ireland SE colleagues to excel across sales and technical disciplines necessary to support a successful team. You will also work closely with our public sector clients by shadowing and improving your team's technical expertise to help develop good practice and ensure a high standard of customer success.

Our Solutions Engineering team focuses on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success such as that demonstrated with recent projects with the NCSC, this role has an emphasis on supporting our clients in both local and central government, blue light services and defence.

As a Senior Manager, Solutions Engineering UKI, you will be responsible for:

Cultivating cross SE team/office coordination, keeping us all connected as one team

Facilitating knowledge transfer between SE teams

Ensuring the team learns from the great ideas of single team members

Ensuring mistakes are not repeated within the team

Developing strong relationships outside of SE organisation to aid in escalation of issues

Maintaining strong communication with Account Executives and Customer Success leads

Intra-Team Goals:

Keep the pulse of the team: who is happy, productive, performing

Know each member’s strengths and how they would each like to develop

Exemplify and cultivate positive culture traits

Provide support and confidence to team members

Cultivate a very open communication environment

Personal Goals:

Operate as a highly performing individual contributor

Maintain trust and respect from the team

Ability to handle any call, from any customer

Responsibilities:

Workload Management

Report on individual SE strengths and weaknesses and support performance management to achieve high-standards of success

Conduct 1:1’s with team members

Act as a point of escalation for team issues, escalate issues that can’t be solved in the team

Recruit, interview, and on-board new team members