Manager, Solutions Engineering (iGaming & Web3) · Cloudflare

Sun, 26 Apr 2026 15:37:00 GMT
Engineering

Cloudflare · Hybrid · hybrid

Job Title: Manager, Solutions Engineering (iGaming & Web3)

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Manager, Solutions Engineering, you will be responsible for leading a team of Solutions Engineers in the iGaming & Web3 space. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and ensure workloads are equally distributed within the team.

Responsibilities

Workload Management

Conduct 1:1’s with team members

Act as point of escalation for team issues, escalate issues that can’t be solved in the team

Recruit, interview, and onboard new team members

Report on individual SE strengths and weaknesses

Maintaining and managing relationships with key customers in the territory

Requirements

Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies

Demonstrable experience in coaching, leadership skills and team management

Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios

Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target

Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market

Inter-Team Goals

Cultivate cross SE team/office coordination, keep us all connected as one team

Facilitate knowledge transfer between SE teams:

Ensure the team learns from the great ideas of single team members

Ensure mistakes are not repeated within the team

Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)

Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop

Exemplify and cultivate positive culture traits

Provide support and confidence to team members

Cultivate a very open communication environment. Criticism is welcome and appreciated

Maintain culture of independence amongst team members while offering advice to team members on how to improve

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color,