Principal Manager , ISP/Telco · Cloudflare

Sun, 26 Apr 2026 15:38:52 GMT
Engineering

Cloudflare · Hybrid · hybrid

We're looking for an exceptional, action-oriented leader to serve as the primary strategic diplomat for our India infrastructure footprint. This role is the critical bridge between our Global Connectivity Cloud and India's largest Internet Service Providers (ISPs) and telecom operators.

As the local Point of Contact (PoC) and high-level envoy, you will provide the "insider guidance" and regional SME (Subject Matter Expertise) necessary to navigate the complex Indian telco landscape, providing critical leverage to our global architecture and commercial teams.

In this role, AI is a tool for strategic mastery. You will be expected to integrate AI into your workflow,utilizing LLMs and predictive analytics to synthesize partner intelligence, monitor regulatory shifts, and automate regional reporting.

Key responsibilities include:

Strategic & Regulatory Diplomacy: Act as the face of Cloudflare to C-level stakeholders within Indian telcos and, when necessary, engage with regulatory and government officials.

Technical Advisory on Compliance: Serve as a lead consultant to Telco engineering teams on the technical execution of government directives.

Internal SME & Guidance: Serve as the "boots on the ground" expert for our global Architecture and Commercial Negotiation teams.

Revenue Enablement & Leadership: Provide strategic leverage to adjacent revenue-focused teams.

Advanced Edge & AI Enablement: Lead the deployment of Edge Compute, Storage, and GPU resources within partner networks to support the next generation of AI workloads in India.

AI-Augmented Intelligence: Use AI tools to monitor regulatory filings, analyze partner sentiment, and provide data-driven forecasts that inform our global network strategy.

Crisis Diplomacy: Lead regional representation during severe network incidents or regulatory crises, managing the high-level partner relationship while technical teams drive resolution.

Essential qualifications and experience include:

Executive Presence & Diplomacy: 15+ years of experience in telecom, infrastructure, or regulatory affairs.

Regulatory Acumen: Deep familiarity with the Indian regulatory environment (DoT, TRAI, etc.) and experience managing the technical implementation of government compliance orders.

Technical SME: A strong understanding of BGP routing, DNS, and traffic management.

India Market Authority: Mandatory, deep-rooted executive-level relationships with top ISPs and telecom operators in India.

AI Fluency: Demonstrated ability to incorporate AI tools (e.g., LLMs for document synthesis, automated data modeling) into your workflow to increase operational velocity.

Strategic Leverage: Proven ability to support Sales and Revenue teams by translating infrastructure health and regulatory stability into commercial value.

This role offers the opportunity to play a pivotal role in keeping the Indian internet open and resilient by teaching partners how to manage compliance without sacrificing network integrity.