Manager, Accounts Payable · Intercom

Sat, 25 Apr 2026 20:59:18 GMT
Finance

Intercom · Dublin, Ireland · hybrid

We're hiring an Accounts Payable (AP) Manager to lead our global AP operations, manage and develop the AP team, and drive continuous improvement across systems, policies, and workflows.

As an AP Manager, you'll oversee daily operations, monthly/quarterly close activities, and compliance, while partnering closely with Procurement, FP&A, Tax, and the broader Accounting team to scale a high-integrity, efficient AP function.

Key responsibilities include:

Leading day-to-day P2P operations in Zip (inbox approvals, holds management, NetSuite exports, mentions), and owning weekly and ad-hoc payment runs, including pre-run approval chases and payment account troubleshooting.

Overseeing invoice processing quality and timeliness; ensuring proper coding, PO application, period alignment, and approver routing; escalating blockers and driving on-time payments.

Administering travel and expense policy in Expensify, including managing the reimbursement process, the corporate card program (applications, submissions, limit changes, deactivations), system syncs, and driving employee compliance and funding sufficiency for T&E cards.

Administering the Navan travel program, coordinating with stakeholders to maintain data hygiene and policy alignment.

Owning banking-related AP workflows: monthly bank transaction allocations across US/AU/UK/IE entities, account funding and wires, and Airwallex wallet funding cadence and controls.

Driving AP close each month: executing the day-of-close checklist; reconciling AP subledgers (Zip) to the balance sheet (NetSuite) and preparing flux/variance analysis; coordinating accruals and missing billing strings; investigating aging and reconciling items and ensuring documentation and sign-offs are completed on time.

Overseeing statutory and regulatory deliverables connected to AP, including Form 1099 filings, and supporting VAT/GST compliance steps with the Tax team as needed.

Monitoring and reporting AP performance metrics (e.g., DPO), and preparing monthly charts and updates for leadership; identifying levers to improve working capital while maintaining vendor relationships.

Ensuring policy/process documentation is current (AP playbook, SOPs/DTPs, travel and expense policy, company guides); building cross-training coverage and maintaining clear ownership across the team.

Proactively managing high-volume stakeholder communications across Slack and email; driving resolution on exceptions, reconfigurations, and coding change requests in coordination with GL and Procurement.

Leading continuous improvement initiatives across AP tools and processes to streamline throughput, enhance controls, and improve stakeholder experience.

We're looking for someone with 6+ years of progressive AP experience, including 2+ years managing or leading an AP team in a global, multi-entity environment. You should have a strong command of P2P workflows and period close requirements, as well as experience with AP systems and ecosystem tools such as Zip, NetSuite, Expensify, and Navan.

If you're passionate about delivering exceptional customer experiences and have a proven track record of driving process improvements, we'd love to hear from you!