d48f20ce-8dc Manager, Law Enforcement Response Team As the Manager of the Law Enforcement Response Team, you will lead a diverse, global team in processing sensitive legal requests from start to finish, including document intake, processing, and follow-up.

Experience in leading law enforcement response operations, managing global teams, and optimizing workflows is essential. You will ensure accurate, efficient processing while mentoring and promoting accountability and innovation.

Responsibilities:

  • Lead complex projects that impact organisational performance, aligning with priorities to set goals and optimise results.
  • Maintain knowledge of regulations, policies, and procedures; speak to regulatory bodies or auditors on workflows and operations.
  • Strengthen the team via hiring, development plans, and growth opportunities.
  • Adapt to high-demand changes, delegate effectively, stay calm under pressure, and motivate the team.
  • Assess team needs in a dynamic legal landscape, emphasising user protection, transparency, policy development, scaling, and distributed collaboration via electronic tools.
  • Communicate with internal stakeholders like Safety Leadership and Counsel on operations; update team on company changes.
  • Analyze team performance with data visualisations and feedback; drive global QA strategy and consistency.
  • Propose process improvements based on trends, owning segments for operational efficiency.
  • Support sensitive escalations, answer policy questions, interpret metrics, and improve processes cross-functionally.
  • Join on-call rotations for emergencies, addressing sensitive content (e.g., exploitation, violence) maturely.
  • You may represent the company externally, such as in witness testimony or law enforcement interactions.
  • Drive AI Automation: Collaborate with product engineering and data science teams to implement AI-based tools for case management, optimising workflows and reducing manual workloads.

Basic Qualifications:

  • MA/MS Degree or equivalent in business, criminal justice, political science, law, international relations, or related field.
  • 10+ years in law enforcement response, trust and safety, compliance, or legal background.
  • 5+ years managing people, including global/distributed teams.
  • Fluent in written and spoken English; excellent judgment, strategic thinking, and detail-orientation.
  • Experience with legal request processing, scaling operations, and policy development.
  • Exceptional communication, writing, and analytical skills; passion for privacy and expression.
  • Perseverance, grit; ability to work through ambiguity.
  • Availability to be on-call, including over weekends.
  • Skilled in systems, software (e.g., Google Suite, data tools); must pass background check

Preferred Skills and Experience:

  • 8-10+ years in Safety/Legal Operations at tech/social media company.
  • An active X user with a deep understanding of the platform’s role as a global public square and its Safety challenges.
  • Able to work onsite in Bastrop and travel as needed to collaborate with global teams.

ITAR Requirements:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorisations from the U.S. Department of State. Learn more about the ITAR here.

XML job scraping automation by YubHub

]]> full-time senior onsite law enforcement response, trust and safety, compliance, legal background, global/distributed teams, legal request processing, scaling operations, policy development, Google Suite, data tools, Safety/Legal Operations, X user, global public square, Safety challenges Legal Technology xAI https://logos.yubhub.co/x.ai.png xAI creates AI systems that understand the universe and aid humanity in its pursuit of knowledge. https://www.x.ai/ https://job-boards.greenhouse.io/xai/jobs/4959528007 Bastrop, TX 2026-04-18 febb2521-ab0 Global Safety Response Operations Analyst Compensation\n\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.\n\n- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts\n\n- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)\n\n- 401(k) retirement plan with employer match\n\n- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)\n\n- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees\n\n- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)\n\n- Mental health and wellness support\n\n- Employer-paid basic life and disability coverage\n\n- Annual learning and development stipend to fuel your professional growth\n\n- Daily meals in our offices, and meal delivery credits as eligible\n\n- Relocation support for eligible employees\n\n- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.\n\n## About the Team\n\nAt OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.\n\n## About the Role\n\nWe’re looking for experience Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends.\n\n## In This Role, You Will:\n\n- Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements.\n\n- Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations.\n\n- Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.\n\n- Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage.\n\n- Conduct quality reviews and provide feedback to improve consistency across global teams.\n\n- Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements.\n\n- Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations.\n\n- Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed.\n\n## You Might Thrive in This Role If You:\n\n- Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations.\n\n- Have experience working in incident response, law enforcement response, or escalations management.\n\n- Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.\n\n- Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.\n\n- Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.\n\n- Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.\n\n- Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.\n\n- Thrive in ambiguous, high-autonomy environments and balance speed with diligence.\n\n- Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.\n\n## About OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\n\n## Required Skills\n\n- Trust and Safety\n\n- Content Moderation\n\n- Investigations\n\n- Fraud and Scam Prevention\n\n- Developer Risk\n\n- Privacy and Regulatory Escalations\n\n## Preferred Skills\n\n- Incident Response\n\n- Law Enforcement Response\n\n- Escalations Management\n\n- OpenAI Technology\n\n- Deep Domain Expertise\n\n- Analytical Skills\n\n- Communication Skills\n\

XML job scraping automation by YubHub

]]> Full time senior hybrid $189K – $280K Trust and Safety, Content Moderation, Investigations, Fraud and Scam Prevention, Developer Risk, Privacy and Regulatory Escalations, Incident Response, Law Enforcement Response, Escalations Management, OpenAI Technology, Deep Domain Expertise, Analytical Skills, Communication Skills Engineering Technology OpenAI https://logos.yubhub.co/openai.com.png OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. It is a company that pushes the boundaries of the capabilities of AI systems and seeks to safely deploy them to the world through its products. https://jobs.ashbyhq.com https://jobs.ashbyhq.com/openai/9e77e103-6b70-4b45-a344-d87c4a2d7e12 San Francisco 2026-03-08