We're looking for someone with excellent Korean language skills, especially in writing. You can communicate fluently and confidently in Korean at a C1-C2 level. You are also proficient in English and can use it daily to interact with your colleagues. Keywords is a global and diverse company, so English is the common language for collaboration. Familiarity with either MS Office or Google Suite apps is a plus.

As a Player Support Agent, you will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. We offer a full training program for new hires, so prior experience in Customer Service is not necessary.

The working hours are 15:00 - 24:00 KST (8 hours of work + 1 hour of break) or 16:00 - 01:00 KST (8 hours of work + 1 hour of break), 5 days a week. We offer a range of benefits, including 4 National Insurances, Group Health Insurance, Retirement Pension, Annual leave, Paid Sick Leave, Paid Marriage Leave, Annual Health Check-ups, Seasonal Gift Bonus, and Employee Assistance Program.

If you're interested in joining our team, we highly encourage you to apply.

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As a Player Support Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers.

We are looking for someone with mastery in C1-C2 level Korean language proficiency, with English at B2 level or higher. You should have excellent communication skills for effective player support, flexibility to adapt to various situations and player needs, accountability and reliability in handling player inquiries and issues, and proactivity in identifying and addressing player concerns proactively.

In return, we offer a competitive salary, social insurance, annual leave, congratulation or condolence leave, special leave, employee referral program, language program, numerous internal social events, casual dress and hairstyle, no smoking in workspace, employee assistance program, relo club program, commuting allowance, and telecommuting allowance.

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You will partner closely with global and local teams across product, research, and communications to bring our work to life in ways that resonate deeply with Korean audiences.

Key responsibilities include leading the development and execution of Korea's social marketing strategy, setting up and scaling social channels and systems, operating as a hands-on social lead, translating global priorities into locally resonant social storytelling, and leading high-visibility moments.

You might thrive in this role if you have deep experience in social marketing and a strong understanding of Korea's digital and cultural landscape, are comfortable operating as both a strategist and an operator, demonstrate strong judgment on tone, nuance, and what resonates with Korea audiences, and can translate complex or technical topics into clear, engaging, and human storytelling.

This is an opportunity to define how OpenAI shows up in Korea, one of our most important and nuanced markets. You will have real ownership in shaping our social voice, building locally relevant storytelling, and helping the company move with more speed, creativity, and cultural fluency in the market.

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You will document and share your knowledge with the rest of the organization and our customers using Knowledge Centered-Services (KCS) methodology. You will also have a mindset of continuous improvement, in terms of efficiency of support processes and customer satisfaction.

To be successful in this role, you will need to work across multi-cultural and geographically distributed teams. You will have 3+ years of proven experience in Technical Support in a Software business, a technical background in fields like Information Technology, Network Engineering, Software Engineering, and a 'Customer First' mindset.

You will be a team player, able to work in a fast-paced environment with a positive and adaptable approach. You will have knowledge of databases (SQL / No SQL) or search software technologies, experience with SaaS and/or Distributed systems, experience with Linux/Unix, experience with APIs, familiarity with Knowledge Centered-Services (KCS), and highly collaborative.

Native Korean language skills and professional working proficiency in English are required, as well as effective verbal and written communication skills.

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As the #1 podcast platform in the world, we look to continue improving and scaling the experience of podcasts on Spotify. We build and maintain products like Spotify for Podcasters, Megaphone, and Chartable, and are always eager to provide creators with easy ways to increase their audiences on Spotify and give them new innovative means for monetization.

Responsibilities

Build and grow Spotify’s video podcast ecosystem in Korea by identifying, onboarding, and developing high-potential creators and media partners Act as a trusted partner across both independent creators and established media companies, clearly articulating Spotify’s platform value and growth opportunities Develop a strong understanding of the Korean creator and media landscape to inform acquisition and partnership strategy Lead on-platform growth initiatives, managing editorial surfaces and optimizing content placement to connect the right content with the right audiences Plan and execute 360-degree promotional campaigns for key video podcast launches and tentpole cultural moments Collaborate cross-functionally with Marketing, PR, and global Creator Partnerships teams to ensure local initiatives align with broader business goals Use data and insights to inform strategy, track performance, and continuously refine how we support creator & media partners growth

Who You Are

You understand both independent creator dynamics and structured media organization workflows, and know how to navigate each effectively You know how to identify high-potential creators and build meaningful, trust-based partnerships that drive long-term growth You are experienced in business development and product advocacy, with a track record of designing and managing scalable programs You have strong analytical skills and are comfortable using tools like Tableau or Looker to translate complex data into actionable insights You are highly organized and can manage editorial calendars, campaign workflows, and multiple creator relationships with minimal supervision You communicate fluently in Korean and English (written and verbal), and can confidently bridge local partners with global stakeholders You care deeply about creator culture and are excited about shaping the future of video podcasts in Korea

Where You'll Be

This role is based in Seoul, Korea We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home

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At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute — a suite that brings frontier intelligence to end-users.

Role Summary

As an Enterprise AE in our US market, you will play a crucial role in driving Mistral AI's adoption among large enterprise customers across various industries. Based in either the Bay Area or New York, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral AI as a leading AI solutions provider in the US.

Responsibilities

Lead Development (Strategic Outbound and Qualified Inbound):

• Conduct strategic outreach and manage warm introductions to potential enterprise customers.

• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.

Value Proposition Validation for Customers:

• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.

• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.

Deal Management & Closing:

• Develop and execute strategic sales plans to convert leads into valued customers.

• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.

• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.

Executive Engagement:

• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.

• Understand their specific challenges and position Mistral AI's solutions as integral to their strategic initiatives.

Technical Aptitude:

• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.

• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.

• Collaborate with our technical team to address any customer inquiries or concerns.

Training and Enablement:

• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.

Requirements

• 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.

• Deep understanding of the US market dynamics and enterprise landscape.

• Experience of consultative selling of highly complex, technical products.

• Bachelor's and/or Master's degree in Business, Computer Science, or a related field.

• Significant work experience within the AI ecosystem or related data/infrastructure field.

• Experience working at a successful, fast-growing startup, ideally in deep-tech.

• Strong technical skills to navigate quickly evolving products and steer technical discussions.

• Excellent written and verbal communication in English, and a bonus for French.

• Outstanding negotiation and communication skills to build relationships and close deals effectively.

What we offer

• Competitive salary and equity.

• Healthcare: Medical/Dental/Vision covered for you and your family.

• 401K: 6% matching.

• PTO: 18 days.

• Transportation: Reimburse office parking charges, or $120/month for public transport.

• Sport: $120/month reimbursement for gym membership.

• Meal stipend: $400 monthly allowance for meals.

• Visa sponsorship.

• Coaching: we offer BetterUp coaching on a voluntary basis.

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Our working languages in the office are English and Japanese; therefore, a proficient level in Japanese is not required, but it can be a benefit. You will work on a project basis, and contracts may be short-term or a one-month full-time fixed-term contract. The hourly wage starts from ¥1,300 with potential for more depending on experience and skills.

You will work Monday to Friday, 10:00 AM to 7:00 PM (including 1-hour lunch break). Some projects may offer flexible working hours. You must be able to work legally in Japan and reside in Tokyo. You will also need basic PC skills (Word, Excel) and be able to communicate in either English or Japanese.

As a Game Tester, you will be part of a diverse, multicultural, and friendly working environment. You will have a casual dress code and commuting expenses will be covered up to ¥30,000. You will also have the opportunity to work on-site at our office with a great view of the city.

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Key Responsibilities

• Drive end-to-end sales from lead generation to contract closure to achieve quarterly, and annual revenue goals.
• Develop and manage a qualified sales pipeline, balancing studio capacity with deal potential and profitability.
• Create and execute account plans for key clients to increase market share and strengthen long-term partnerships for the Keywords brand.
• Represent Keywords services at trade shows and industry events to expand brand visibility and generate leads for your assigned production team.

Client Relationship Management

• Build and nurture trusted partnerships with top-tier clients, aligning Keywords' solutions with their 3-5 year business goals.
• Collaborate closely with Account Managers/Production to ensure client retention and satisfaction across global territories.
• Lead quarterly business reviews to identify upselling and cross-sell opportunities generated and sent to the right teams within Keywords.
• Work cross-functionally with production teams to ensure quality delivery and client success.

Market Strategy & Collaboration

• Analyze market trends, competitor activity, and client feedback to inform business strategy up to the executive team.
• Partner with Marketing to support targeted campaigns for the Japan market.

Reporting & Forecasting

• Maintain accurate pipeline data and forecast in Pipedrive CRM.
• Report weekly key wins, challenges, and competitive insights with ideas to overcome any obstacles.
• Manage operational expenses within budget and contribute to financial reporting accuracy.

People Management & Strategic Leadership

• Manage, coach, and develop a team of mid-level salespeople and sales operations professionals, fostering a culture of accountability, collaboration, and high performance.
• Conduct regular performance reviews and set clear KPIs for team members.
• Identify and implement professional development opportunities to build future leadership capability within the team.
• Develop scalable and repeatable sales programs in Korea that align with global growth objectives.
• Contribute to overall company strategy and serve as a role model for collaboration, integrity, and innovation.
• Build confidence in the Keywords brand within the Korea market.

Goals

• Achieve and exceed revenue targets across all service lines assigned.
• Build and maintain a robust, high-quality sales pipeline.
• Increase client retention and increase share of revenue within existing accounts.
• Provide clear market insights and strategic input to global leadership.

Requirements

• 10+ years in B2B sales, business development, or account management, ideally in creative services, tech, and game development.
• Proven track record of meeting or exceeding revenue targets.
• Experience managing client relationships and negotiating multi-stakeholder deals.
• Understanding the video game production pipeline is a strong plus.
• Familiarity with CRM tools (Pipedrive, Salesforce) and productivity suites (Google Workspace, MS Office).
• Fluent English: Korean language skills strongly preferred.
• Strong passion for gaming culture and the interactive entertainment industry.
• Willingness to travel up to 50% domestically and internationally.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive salary and benefits
• Collaborate with industry leaders on AAA titles
• Professional growth opportunities
• Flexible work arrangements
• Fully Remote opportunity
• Additional perks: IT schemes, pensions, healthcare, social events, and more.

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Job Description

• Verify the linguistic accuracy of in-game text and check for typographical, grammatical, and punctuation errors, among others.
• Verify the cosmetic integrity of in-game text and ensure that all text is correctly displayed.
• Identify, isolate, and document a range of bugs clearly and concisely using the provided tools and bug reporting databases.
• Verify that bugs have been fixed and implemented correctly.
• Follow the documented processes at all stages of the testing process.
• Maintain a high level of focus and attention to detail throughout the project.

Requirements

• Excellent spelling and grammar in Korean.
• Deep understanding of local cultural and linguistic nuances.
• Ability to work as part of a team.
• High-level of written, verbal and interpersonal communication skills.
• Basic Microsoft Office Business application skills.
• Must currently reside in Kanto-area and be legally eligible to work in Japan.
• Must be able to work on-site at the office.
• Must be able to communicate in English or Japanese.

Benefits

• Diverse, multicultural, and friendly working environment.
• Casual dress code.
• Commuting expenses are covered up to ¥30,000.

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