The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles.
\nYou will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.
\nIf you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.
\nYour Core Responsibilities
\nThis is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.
\nOur essential requirements
\nXML job scraping automation by YubHub
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\nYour duties will include call handling, liaising with customers and/or our internal call centres and Biffa drivers, daily debrief of Biffa drivers, and liaising with Biffa's customer service department and/or direct with customers to resolve issues. You will also be responsible for order processing and confirmation, running and clearing daily reports, and administrative tasks and housekeeping.
\nWe require a strong knowledge of the local area, exceptional communication skills, and the ability to plan, organise and prioritise effectively. You should be comfortable using business software and Microsoft Office Suite, particularly Excel.
\nXML job scraping automation by YubHub
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