At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. As a Member of Client Operations, Fiat (ACH Operations), you will support the day-to-day processing and reconciliation of client cash movements. You will review client transactions in a timely and accurate manner, ensuring an excellent operational experience.
\nIn this role, you will:
\nService institutional clients by managing operational tasks, developing and executing operational processes in support of our clients' needs, and performing transaction reviews and approvals.
\nExecute and monitor the daily processing of client cash deposits, withdrawals, and transfers, primarily via ACH.
\nPerform timely and accurate reconciliation of cash accounts.
\nInvestigate and resolve operational inquiries and issues related to cash transactions.
\nEnsure all processes adhere to established procedures and internal controls.
\nMaintain a strong understanding of relevant regulations, including Reg E and Dodd-Frank rules.
\nCollaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions to complex client requests.
\nTechnical Skills:
\nExperience supporting operational needs of institutional clients in a financial services setting, with a familiarity with US Anti-Money Laundering (“AML”) requirements.
\nMaintain an understanding of traditional financial services, products and strategies as required to provide support to Anchorage clients and the goals they have to implement their own strategies.
\nCapable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker.
\nAbility to execute the end-to-end processing of fiat operations for institutional clients.
\nComplexity and Impact of Work:
\nDemonstrate a keen ability to adapt and learn quickly as business strategies evolve and new products and tasks are introduced.
\nCollaborate with others to create internal presentations, reporting, and/or participate in projects to enhance internal processes, or contribute to the development of new tasks.
\nContribute to delivery of day-to-day results on core tasks with some direction.
\nIdentify and escalate risks to the organization and to clients to management.
\nOrganizational Knowledge:
\nAbility to learn the strategy of Anchorage to support its successful implementation through operational excellence.
\nCommunication and Influence:
\nWith guidance, ability to engage with other team members, communicate the status of work and share information that impacts other colleagues, manager, and team managers or leads.
\nContribute to discussions within the team to improve processes and productivity, and thoughtfully conveys information and insights with impact when working with other teams to address project & issues.
\nCommunicate with internal counterparties in a clear, articulate, and solution-oriented manner.
\nYou may be a fit for this role if you have:
\n2-4 years of experience in banking operations, with a focus on ACH processing (Domestic/International).
\nKnowledge of payment systems.
\nDemonstrated knowledge and experience with Automated Clearing House (ACH) transactions.
\nUnderstanding of financial regulations, specifically Reg E and Dodd-Frank rules.
\nStrong attention to detail and a commitment to accuracy.
\nThe ability to meet established deadlines and work effectively both independently and as part of a team.
\nA proactive and enthusiastic attitude with a desire to learn about the digital asset industry.
\nAlthough not a requirement, bonus points if:
\nYou have working knowledge of SWIFT.
\nYou have NACHA certifications.
\nYou have wire callback experience.
\nAdditional Information About Anchorage Digital:
\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work,regardless of who you are or where you come from.
\nXML job scraping automation by YubHub
","url":"https://yubhub.co/jobs/job_51549477-00e","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anchorage Digital","sameAs":"https://anchorage.com","logo":"https://logos.yubhub.co/anchorage.com.png"},"x-apply-url":"https://jobs.lever.co/anchorage/c51b06ad-5874-40e6-904d-b1997ab0e67b","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Experience supporting operational needs of institutional clients in a financial services setting","Familiarity with US Anti-Money Laundering (“AML”) requirements","Understanding of traditional financial services, products and strategies","Ability to execute the end-to-end processing of fiat operations for institutional clients","Knowledge of payment systems","Demonstrated knowledge and experience with Automated Clearing House (ACH) transactions","Understanding of financial regulations, specifically Reg E and Dodd-Frank rules"],"x-skills-preferred":[],"datePosted":"2026-04-17T12:17:54.172Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"Experience supporting operational needs of institutional clients in a financial services setting, Familiarity with US Anti-Money Laundering (“AML”) requirements, Understanding of traditional financial services, products and strategies, Ability to execute the end-to-end processing of fiat operations for institutional clients, Knowledge of payment systems, Demonstrated knowledge and experience with Automated Clearing House (ACH) transactions, Understanding of financial regulations, specifically Reg E and Dodd-Frank rules"}]}