We are looking for a Senior Solutions Engineer to join our Okta Japan SE team responsible for the Okta Platform. As a key technical and business advisor to customers and partners, you will leverage your passion for technology and expertise to plan, propose, and demonstrate how Okta's solutions solve critical challenges for customers throughout the entire sales cycle.
\nYour responsibilities will include collaborating with the sales team and related departments to ensure customers fully understand the value and potential of the Okta Platform, communicating the value of adopting Okta solutions to customers in various roles, and serving as a primary technical resource for customers, partners, and internal Okta teams.
\nYou will also promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets, support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta's identity solutions brings value to the customer, and participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
\nIn addition, you will lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.
\nTo be successful in this role, you will need experience in customer-facing roles as a Pre-sales SE or Technical Sales, ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process, native-level Japanese with excellent communication and reading comprehension skills, and ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
\nIt would be a plus if you have experience in pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC, experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions, experience in the cybersecurity field, and knowledge/experience with cloud platforms and tools.
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\nThe ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service.
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