As a Senior Program Manager, you will be responsible for owning the release management lifecycle from planning through deployment, including release readiness criteria, go/no-go decisions, and post-release retrospectives. You will define and maintain release schedules that account for hardware/software dependencies, customer commitments, and regulatory requirements.

Key responsibilities include:

• Serving as the central coordination point for all release-related activities across engineering, QA, product, and field operations
• Driving program-level planning, tracking, and risk management across multiple concurrent initiatives
• Developing and maintaining release governance processes, including branching strategies, freeze windows, and rollback procedures in collaboration with engineering leads
• Identifying systemic risks and blockers across programs and driving resolution with appropriate urgency and escalation
• Building and reporting on program and release KPIs, surfacing insights that inform leadership decisions on scope, schedule, and resource trade-offs

To be successful in this role, you will need to have 6+ years of experience in program or project management within a technical environment, with direct ownership of release management processes. You should have a proven ability to manage complex, multi-team programs involving both software and hardware components.

Additionally, you should have strong command of Agile methodologies and SDLC practices, including experience adapting them to hardware-coupled development cycles. Excellent communication and facilitation skills are also essential, as you will need to drive alignment across engineering, product, and executive stakeholders.

Experience with autonomous systems, robotics, or other safety-critical industries is strongly preferred.

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You will work closely with our global infrastructure and support team to manage SaaS applications with a Modern Workplace focus (e.g. Azure AD/Entra ID, Intune Mobile Device Management, and Office 365). You will be self-motivated, eager to learn and develop new skills, and possess excellent communication skills.

Key responsibilities include:

• Managing IT support requests by creating, prioritizing, and escalating support tickets
• Collaborating with the UK IT team to develop processes, systems, and applications
• Creating detailed technical documentation and user documentation
• Serving as the primary contact for local IT vendors
• Monitoring local IT security implementation, compliance, and budget planning
• Planning and executing infrastructure migrations (e.g. from on-premises to SharePoint Online)

Requirements:

• Excellent German and English language skills in both written and spoken form
• Ability to communicate technical issues in both languages to non-technical users
• Experience with Office 365 (Teams, SharePoint, Exchange Online)
• Experience with Azure AD/Entra ID security
• Experience with MDM device and configuration management (preferably Microsoft Intune)
• Experience with Windows Desktop and Server
• Troubleshooting of operating system and software

Experience in at least two of the following areas is also required:

• ERP systems (e.g. SAP, Navision, Comarch, Netsuite)
• Network troubleshooting (DHCP, DNS, TCP/IP, etc.)
• Administration of Confluence & Jira
• Fundament knowledge in PowerShell for automation and administration
• SharePoint implementation, development, and management
• Windows Active Directory
• Zero-Touch Deployment (Autopilot & ABM)
• Deep understanding of Hyper-V and virtualization
• MacOS troubleshooting
• Apple MDM
• SSO/SAML configuration
• KI/Copilot integration and development
• Zero-Trust architecture

If you are a team player who can work well in a dynamic environment with a focus on collaboration and a positive attitude, we encourage you to apply. We offer a range of benefits, including flexible working hours, a healthy work-life balance, and opportunities for professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in joining our team, please submit your application, including your salary expectations and availability for an interview.

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