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Providing best practices guidelines to your team on how to handle cases and situations, and ensuring that ways of working are documented and followed. Ensuring that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings. For cases that involve internal stakeholders, guiding ambassadors to take proper action to case closure and in rare cases, support with in-the-weeds case handling. Collaborating with Capacity Planning &amp; WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work. Driving performance at the ambassador, team, and service level. Ensuring individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way. Managing both ambassador and team performance, including identifying trends in performance, providing corrective actions and positive overall feedback, and writing year-end reviews and improvement plans. Ability to set and articulate the vision and focus for the quarter; deliver that vision and focus through all-hands-type meetings. Share input and recommendations about service target setting. Provide oversight on the overall service performance and contribute to reporting on trends and providing a holistic picture of the service to the Delivery Director. Build and nurture an engaged and diverse team. Own and manage end-to-end people strategy and operations within your ambassador team to foster a high-performing and sustainable team environment. This includes hiring, driving onboarding, talent development, and people engagement/wellness/morale. Enable team and individual professional success through supporting and challenging your team to meet and exceed expectations with clear goals/expectations, feedback, one-on-ones, and coaching. Support team in professional development within team by finding and creating development opportunities and leveraging company-wide resources to regularly drive development within your team. Keep up with day-to-day management duties such as time-off approvals, team and one-on-one meetings, and managing Talent-related issues. Maintain a culture of openness, transparency, and accountability allowing our teams to deliver their best work while being themselves. Demonstrate strong leadership on important issues including Diversity &amp; Belonging, Allyship, Ethics, Compliance, and maintaining high standards of service to the company. Support strategic initiatives within Delivery and your service as needed. Lead the team toward the successful execution of company or other strategic changes or goals within your service by cascading updates and changes, communicating new requirements, and providing feedback. Support, as needed, internal Delivery performance &amp; operations improvement projects, in collaboration with the Delivery Excellence team and cross-functional partners. Think critically and constantly evaluate our procedures. Collect feedback from the team to identify opportunities to improve performance and better optimise processes for the team, service, and global community.</p>\n<p>Your expertise: 8+ years of progressive experience in a customer service or an operations role, with 5 years in a role directly managing staff &amp; the employee lifecycle. Demonstrable experience in driving improved performance of teams as a line manager. Experience in the deployment of resources to manage real-time crisis situations, including managing high-severity/sensitivity cases and decision-making authority for losses. Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards. Experience translating big-picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals. Ability to work weekend days, holidays, and on-call required.</p>\n<p>Your skills and competencies: Fluent in English and Japanese. Exceptional leadership and team management skills to manage a team of professionals. Comfort with conflict, giving and receiving feedback, and handling employee/Talent issues. Strong communication skills to collaborate with different stakeholders and manage sensitive cases, while remaining calm and poised under pressure. Organised and resourceful; able to juggle and multi-task, with an attention to detail and follow-through even in ambiguous situations. In-depth understanding of customer service operations and processes; able to translate that to your team. Strategic thinking and problem-solving abilities to evaluate procedures and identify opportunities for improvement. Ability to cascade with context and lead your team through changes. Exceptional coaching skills, you have high EQ and know how to tailor your feedback &amp; communication style to meet the needs of your coachee or mentee. Cultural competency and a strong commitment to fostering diversity and inclusion within the team. Proficiency in various data analysis and reporting tools to track performance trends (Tableau, SQL, Excel, Google Sheets, etc.).</p>\n<p>Our Commitment To Inclusion &amp; Belonging: Airbnb is committed to working with the broadest talent pool possible. 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partners.</p>\n<p>The Difference You Will Make:</p>\n<p>In this role, you will build, manage, and grow strategic relationships with technical partners (like software providers or integrators) to drive mutual business growth, focusing on seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy.</p>\n<p>This role requires strong relationship-building, technical acumen (especially for APIs/integrations), strategic thinking, and data analysis to identify opportunities, resolve complex issues, and ensure partners effectively leverage the company&#39;s platform.</p>\n<p>A Typical Day:</p>\n<ul>\n<li>Drive measurable business impact by managing stakeholders to achieve sales goals, including creating joint go-to-market (GTM) strategies, and expanding partner-driven revenue.</li>\n</ul>\n<ul>\n<li>Act as a subject matter expert for connectivity, providing technical support, troubleshooting API integrations, and ensuring technical alignment between partners and internal systems</li>\n</ul>\n<ul>\n<li>Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support</li>\n</ul>\n<ul>\n<li>Use data to identify strategic opportunities and drive sales growth</li>\n</ul>\n<p>Cross-Functional Collaboration:</p>\n<p>Work with Product, Engineering, Enterprise Accounts and Field Operations teams to align partner initiatives</p>\n<p>Educate clients on product updates and share partner feedback with internal stakeholders</p>\n<p>Implement and oversee effective troubleshooting processes, escalating as needed</p>\n<p>Identify patterns in data and feedback to improve services and products</p>\n<p>Support your team to define and execute the global connectivity roadmap and standards for the Hotels supply team</p>\n<p>Contribute to the development of technical communication materials such as policies, procedures, and presentations.</p>\n<p>Your Expertise:</p>\n<ul>\n<li>10+ years of experience in a Connectivity or Technical Partner Manager role</li>\n</ul>\n<ul>\n<li>5+ years experience in a direct partner facing commercial account management role focused on strategic, complex, and high-value technical partnerships</li>\n</ul>\n<ul>\n<li>Strong understanding of hospitality/travel software</li>\n</ul>\n<ul>\n<li>Proficiency in SQL, Sumo Logic, and Excel</li>\n</ul>\n<ul>\n<li>Solid technical troubleshooting skills</li>\n</ul>\n<ul>\n<li>Excellent communication and presentation abilities, with confidence in engaging stakeholders up to the C-level with prospective and existing partners across multiple channels including in person presentation skills.</li>\n</ul>\n<ul>\n<li>Effective time management and ability to prioritize in a fast-paced environment</li>\n</ul>\n<ul>\n<li>Strong quantitative skills with a proven ability to leverage data in decision-making</li>\n</ul>\n<ul>\n<li>Adaptability to 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You&#39;ll own the full sales cycle from prospecting to closing, working with senior leaders at OEMs, tier-1 suppliers, and industrial manufacturers to help them accelerate R&amp;D, optimize production operations, and transform engineering and knowledge work with Anthropic&#39;s AI solutions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own and exceed revenue targets by winning new accounts and expanding relationships across Japan&#39;s major automotive OEMs, tier-1 and tier-2 suppliers, heavy industry manufacturers, electronics manufacturers, and industrial equipment companies</li>\n<li>Build and execute territory plans, identifying high-value opportunities across passenger vehicle and commercial vehicle OEMs, automotive parts suppliers, industrial machinery manufacturers, semiconductor and electronics producers, and materials/chemicals companies</li>\n<li>Lead consultative sales processes with senior stakeholders , including chief engineers, R&amp;D directors, heads of digital transformation, manufacturing engineering leaders, connected-vehicle and software-defined vehicle (SDV) leads, and plant operations executives , positioning AI as a driver for engineering productivity, design and simulation acceleration, supply chain intelligence, factory floor optimization, and in-vehicle/product experiences</li>\n<li>Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions tailored to the rigorous safety, quality, and reliability standards of automotive and manufacturing workflows, while respecting IP protection and data sovereignty requirements</li>\n<li>Stay deeply informed about trends across Japan&#39;s manufacturing and automotive sectors and global industry shifts , including electrification, SDV, autonomous driving, Industry 4.0, and smart factory initiatives , ensuring Anthropic is consistently positioned as a relevant and forward-thinking partner to companies navigating rapid technological transformation</li>\n</ul>\n<p>You may be a good fit if you have:</p>\n<ul>\n<li>8+ years of enterprise sales experience in Japan with significant exposure to the manufacturing or automotive industry , whether selling directly into OEMs, tier-1 suppliers, industrial manufacturers, or adjacent technology partners (PLM, CAD/CAE, MES, industrial software, cloud/data platforms) within the ecosystem</li>\n<li>A genuine understanding of how product development, manufacturing operations, and engineering organizations work in Japan, including the distinct dynamics of keiretsu relationships, long-cycle OEM–supplier partnerships, and the coexistence of traditional monozukuri culture with digital transformation initiatives</li>\n<li>A track record of building trusted relationships with technically sophisticated engineering and manufacturing teams, navigating organizations where chief engineers, R&amp;D leaders, and plant/operations executives hold significant influence over technology decisions alongside traditional IT leadership</li>\n<li>Demonstrated ability to manage complex, multi-stakeholder sales cycles typical of automotive and manufacturing enterprises , where decisions often involve multiple business units, rigorous POC and evaluation processes, and long-horizon strategic planning</li>\n<li>Proven experience exceeding revenue targets by identifying and closing opportunities across a diverse portfolio of manufacturing and automotive companies with varying scales, business models, and digital maturity</li>\n<li>A knack for bringing order to chaos and an enthusiastic &#39;roll up your sleeves&#39; mentality , you are a true team player who thrives in ambiguous, startup-like environments</li>\n<li>A strategic, analytical approach to identifying opportunities within Japan&#39;s manufacturing and automotive sectors combined with relationship-focused execution that earns trust with engineering, manufacturing, and business leaders alike</li>\n<li>A passion for and/or experience with advanced AI systems. 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Japanese language proficiency preferred.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d6b68f63-a9b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Yubico","sameAs":"https://www.yubico.com/","logo":"https://logos.yubhub.co/yubico.com.png"},"x-apply-url":"https://jobs.lever.co/yubico/abf2d8ab-0630-484e-87e4-e80a46259b2c","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["field marketing","channel sales","channel partners","marketing strategy","salesforce.com","marketplace","wordpress"],"x-skills-preferred":["cybersecurity industry experience","Japanese language proficiency"],"datePosted":"2026-04-17T13:10:06.024Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"field marketing, channel sales, channel partners, marketing strategy, salesforce.com, marketplace, wordpress, cybersecurity industry experience, Japanese language proficiency"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_4b2ae20f-fcd"},"title":"Sales Account Management, Staff","description":"<p>Engineer the Future with Us</p>\n<p>We currently have 614 open roles</p>\n<p><strong>Innovation Starts Here</strong></p>\n<p>Find Jobs For</p>\n<p>Where?When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.</p>\n<p><strong>Sales Account Management, Staff</strong></p>\n<p>Tokyo, Japan</p>\n<p>Save</p>\n<p>Category: SalesHire Type: Employee</p>\n<p><strong>Job ID</strong> 16518<strong>Date posted</strong> 03/23/2026</p>\n<p><strong>We Are:</strong></p>\n<p>At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.</p>\n<p><strong>You Are:</strong></p>\n<p>You are a driven and relationship-focused sales professional with a passion for technology and a keen understanding of how engineering solutions power innovation. With a background in technical, engineering, business, or a related field, you bring a proven track record in technical sales and thrive on helping customers unlock the full potential of their product development processes. You are adaptable and resourceful, able to manage multiple priorities and opportunities with clarity and precision. Your communication skills are exceptional, allowing you to present compelling value propositions and build lasting partnerships with stakeholders at all levels. You are fluent in English and Japanese, ready to engage with local and international clients, and you understand the importance of both maintaining existing relationships and expanding into new markets.</p>\n<p>You excel at identifying customer needs, proposing effective solutions, and collaborating across teams to deliver results. You are comfortable navigating trade shows, seminars, and conventions to generate new business, and you are adept at leveraging tools like Salesforce to maintain a healthy sales pipeline. Your organizational skills ensure that proposals, quotations, and contracts are handled efficiently and accurately. You are proactive, taking initiative to alert clients to new or improved products and relaying feedback to product development teams. Above all, you are committed to continuous learning, staying informed about the latest advancements in engineering simulation and sales techniques to ensure your customers realize the greatest possible ROI. Your energy, integrity, and dedication make you a valued partner to both clients and colleagues, and you are ready to contribute to Synopsys&#39; ongoing success in Japan.</p>\n<p><strong>What You’ll Be Doing:</strong></p>\n<ul>\n<li>Establishing, developing, and maintaining business relationships with current and prospective customers across Japan.</li>\n</ul>\n<ul>\n<li>Managing renewal business and generating new business for assigned accounts and territories to achieve or exceed revenue targets.</li>\n</ul>\n<ul>\n<li>Creating and conducting impactful sales presentations that clearly communicate the value of Synopsys and Ansys engineering simulation solutions.</li>\n</ul>\n<ul>\n<li>Building strong relationships with business leaders and customer executives to identify and develop business champions.</li>\n</ul>\n<ul>\n<li>Coordinating sales efforts with internal teams including marketing, sales management, technical services, legal, and accounting.</li>\n</ul>\n<ul>\n<li>Developing clear, effective written proposals and quotations that address customer needs and ensure maximum value.</li>\n</ul>\n<ul>\n<li>Maintaining detailed account plans, highlighting opportunities for growth and value creation.</li>\n</ul>\n<ul>\n<li>Alerting clients to new or improved products/services and gathering feedback for product development.</li>\n</ul>\n<ul>\n<li>Researching and expanding into new customer groups and leveraging industry events to enhance business opportunities.</li>\n</ul>\n<ul>\n<li>Completing administrative tasks such as order processing, contract preparation, and data entry into Salesforce.</li>\n</ul>\n<ul>\n<li>Staying knowledgeable about Synopsys and Ansys products and services to support sales efforts.</li>\n</ul>\n<p><strong>The Impact You Will Have:</strong></p>\n<ul>\n<li>Drive revenue growth and achieve sales quotas by expanding Synopsys and Ansys solutions within the Japanese market.</li>\n</ul>\n<ul>\n<li>Help customers realize significant ROI and innovation through the integration of engineering simulation technologies.</li>\n</ul>\n<ul>\n<li>Build and sustain strategic partnerships with key clients, positioning Synopsys as a trusted advisor.</li>\n</ul>\n<ul>\n<li>Contribute to the development and enhancement of products by relaying valuable customer feedback.</li>\n</ul>\n<ul>\n<li>Support cross-functional collaboration to deliver seamless customer experiences and maximize business value.</li>\n</ul>\n<ul>\n<li>Enhance Synopsys’ reputation and visibility through active participation in industry events and targeted outreach.</li>\n</ul>\n<ul>\n<li>Foster long-term customer loyalty by delivering measurable results and consistent support.</li>\n</ul>\n<p><strong>What You’ll Need:</strong></p>\n<ul>\n<li>Bachelor’s degree in technical, engineering, business, or a related field; or 4+ years of relevant experience.</li>\n</ul>\n<ul>\n<li>Demonstrated success in technical sales roles, ideally within engineering or software sectors.</li>\n</ul>\n<ul>\n<li>Fluency in English and Japanese, with strong written and verbal communication skills.</li>\n</ul>\n<ul>\n<li>Ability to manage multiple sales opportunities and priorities while tracking progress through CRM tools (e.g., Salesforce).</li>\n</ul>\n<ul>\n<li>Basic understanding of engineering analysis, simulation technology, and related product lines.</li>\n</ul>\n<ul>\n<li>General knowledge of sales fundamentals, including the 8 pillars of sales excellence.</li>\n</ul>\n<ul>\n<li>Experience coordinating internal and external stakeholders to ensure successful outcomes.</li>\n</ul>\n<p><strong>Who You Are:</strong></p>\n<ul>\n<li>An effective communicator and persuasive presenter.</li>\n</ul>\n<ul>\n<li>Organized and detail-oriented, adept at managing proposals, contracts, and account plans.</li>\n</ul>\n<ul>\n<li>Proactive, resourceful, and able to take initiative in identifying customer needs and solutions.</li>\n</ul>\n<ul>\n<li>Collaborative and skilled at networking, building rapport with clients and colleagues.</li>\n</ul>\n<ul>\n<li>Adaptable to changing priorities, with a strong sense of integrity and professionalism.</li>\n</ul>\n<ul>\n<li>Committed to continuous learning and personal growth.</li>\n</ul>\n<p><strong>The Team You’ll Be A Part Of:</strong></p>\n<p>You will join a dynamic sales team dedicated to supporting the growth and adoption of Synopsys and Ansys engineering simulation solutions in Japan. The team is focused on delivering value-driven results, fostering innovation, and building strategic customer relationships across industries. Collaboration, mentorship, and knowledge sharing are core values, ensuring every team member is empowered to succeed and contribute to collective goals.</p>\n<p><strong>Rewards and Benefits:</strong></p>\n<p>We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. 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Our technology is designed to integrate seamlessly into daily working life.</p>\n<p>We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute — a suite that brings frontier intelligence to end-users.</p>\n<p>Role Summary</p>\n<p>As an Enterprise AE in our US market, you will play a crucial role in driving Mistral AI&#39;s adoption among large enterprise customers across various industries. Based in either the Bay Area or New York, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. 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for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.</p>\n</li>\n<li><p>Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.</p>\n</li>\n</ul>\n<p>Executive Engagement:</p>\n<ul>\n<li><p>Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.</p>\n</li>\n<li><p>Understand their specific challenges and position Mistral AI&#39;s solutions as integral to their strategic initiatives.</p>\n</li>\n</ul>\n<p>Technical Aptitude:</p>\n<ul>\n<li><p>Demonstrate a deep understanding of our product&#39;s technical intricacies and articulate its value proposition effectively to potential clients.</p>\n</li>\n<li><p>Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment 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As a Customer Support Agent, you will serve as the essential link between our clients and the gaming community. Your responsibilities will include investigating and delivering prompt, quality responses to players&#39; questions while providing valuable feedback to our developers.</p>\n<p>Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact. Level up your game and apply today!</p>\n<p><strong>What are we looking for?</strong></p>\n<p>Our PS Agent has a knack for the following skills:</p>\n<ul>\n<li>Communication: Deliver excellent customer support to players, investigate and resolve player inquiries promptly through ticketing, email, or chat, assist internal teams with project-related requests, ensuring smooth collaboration, play a crucial role in gathering and delivering player feedback according to established procedures, and provide translations when required to ensure seamless communication.</li>\n<li>Analytics: Maintain accurate and detailed reports to keep processes streamlined, ensure prompt escalation of issues following established procedures, contribute to smoother support processes with personalized macros and knowledge base, and play a part in maintaining high-quality standards through the QC process.</li>\n<li>Leadership: Take part in valuable training sessions to enhance your skills and knowledge, manage your time effectively and responsibly to meet players&#39; needs.</li>\n<li>Business: Master the gameplay knowledge of our products to serve players better, familiarity with Helpshift/Zendesk or other CRM tools for seamless support, knowledge of macros customization for streamlined responses, and experience with MS Office or Google Suite apps for documentation.</li>\n</ul>\n<p>You&#39;d be a great fit for this role if you have:</p>\n<ul>\n<li>Mastery in C1-C2 level (JLPT N1) Japanese language proficiency, with English at (B2) level or higher.</li>\n<li>Excellent communication skills for effective player support.</li>\n<li>Flexibility to adapt to various situations and player needs.</li>\n<li>Accountability and reliability in handling player inquiries and issues.</li>\n<li>Proactivity in identifying and addressing player concerns proactively.</li>\n<li>Proficiency in navigating knowledge bases for efficient support.</li>\n<li>Basic troubleshooting skills to assist players with technical challenges.</li>\n<li>Availability for full-time work, including weekends (Saturday and Sunday).</li>\n</ul>\n<p><strong>What do we offer?</strong></p>\n<p>Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.</p>\n<p>Phases of our recruitment journey:</p>\n<ul>\n<li>You send us your application with your updated resume.</li>\n<li>After reviewing your candidacy, we invite you to an online Interview via Google Meet with one of our Talent Acquisition Specialists.</li>\n<li>If the interview outcome is positive, we invite you to our online assessment (English and Japanese) to better evaluate your written skills.</li>\n<li>Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated.</li>\n<li>For some projects there might be a second interview with a Team Lead or an Operations Manager.</li>\n<li>At the end of our journey - hopefully you will receive an offer and become our new Keywordian!</li>\n</ul>\n<p>Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy.</p>\n<p>If you&#39;re interested in joining our team, we highly encourage you to apply. 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As a Game Tester, you will play video games while checking the Korean in-game text for accuracy. You will identify bugs such as grammatical errors or unnatural expressions and report them clearly and concisely in the bug database. You will also verify that bugs have been fixed and implemented correctly.</p>\n<p>Our working languages in the office are English and Japanese; therefore, a proficient level in Japanese is not required, but it can be a benefit. You will work on a project basis, and contracts may be short-term or a one-month full-time fixed-term contract. The hourly wage starts from ¥1,300 with potential for more depending on experience and skills.</p>\n<p>You will work Monday to Friday, 10:00 AM to 7:00 PM (including 1-hour lunch break). Some projects may offer flexible working hours. You must be able to work legally in Japan and reside in Tokyo. You will also need basic PC skills (Word, Excel) and be able to communicate in either English or Japanese.</p>\n<p>As a Game Tester, you will be part of a diverse, multicultural, and friendly working environment. You will have a casual dress code and commuting expenses will be covered up to ¥30,000. You will also have the opportunity to work on-site at our office with a great view of the city.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_159a526c-3d2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/DE77A98D9A","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"part-time","x-salary-range":"¥1,300 - ¥1,500 per hour","x-skills-required":["Korean language skills","Japanese language skills","Basic PC skills (Word, Excel)","Communication skills in English or Japanese"],"x-skills-preferred":["Passion for video games","Flexibility","Ability to work in a multicultural environment"],"datePosted":"2026-03-09T10:57:40.363Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Suginami City, Tokyo, Japan"}},"employmentType":"PART_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Korean language skills, Japanese language skills, Basic PC skills (Word, Excel), Communication skills in English or Japanese, Passion for video games, Flexibility, Ability to work in a multicultural environment","baseSalary":{"@type":"MonetaryAmount","currency":"JPY","value":{"@type":"QuantitativeValue","minValue":1300,"maxValue":1500,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6e45a5c6-9fc"},"title":"Japanese Game Localization Testers","description":"<p><strong>Job Description</strong></p>\n<p>We are seeking a Japanese Game Localization Tester to join our team in Tokyo. As a Game Localization Tester, you will play a crucial role in ensuring the accuracy and quality of in-game Japanese text. Your responsibilities will include:</p>\n<ul>\n<li>Playing video games and verifying the accuracy and quality of in-game Japanese text</li>\n<li>Identifying and reporting bugs such as grammatical errors or unnatural expressions using our bug tracking system</li>\n<li>Re-testing after fixes to ensure issues are properly resolved</li>\n<li>Providing feedback to improve game quality and user experience</li>\n</ul>\n<p><strong>Employment Type &amp; Working Hours</strong></p>\n<ul>\n<li>Employment type: Depending on the project, contracts may be short-term and project-based, or a one-month full-time fixed-term contract</li>\n<li>Hourly wage starting from ¥1,300 with potential for more depending on experience and skills</li>\n<li>Monday to Friday, 10:00 AM to 7:00 PM (including 1-hour lunch break)</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Excellent Japanese language skills (especially grammar and kanji)</li>\n<li>Deep understanding of local cultural and linguistic nuances</li>\n<li>Basic PC skills (Word, Excel)</li>\n<li>Must reside in Tokyo and be available for in-office work</li>\n<li>Comfortable working in a multicultural environment</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Ability to communicate in English</li>\n<li>Experience in game testing</li>\n<li>Experience in the gaming industry</li>\n<li>Familiarity with bug tracking tools</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Commuting expenses are covered up to ¥30,000</li>\n<li>Casual dress code</li>\n<li>Internal events and team-building activities</li>\n<li>Opportunities to collaborate with a diverse, international team</li>\n</ul>\n<p><strong>How to Apply</strong></p>\n<p>If you are interested in this opportunity, please submit your application with the following information:</p>\n<ul>\n<li>Your general availability</li>\n<li>Your visa status and expiration date</li>\n</ul>\n<p>By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. 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researches, proposes and execute appropriate total rewards programs to ensure that the organization attracts and retains top talent.</li>\n<li>Plan, manage and control the HR operational budget in the location.</li>\n<li>Serve as advocate of corporate culture and leadership principles, EVP and talent initiatives.</li>\n<li>Design and implement health and well-being strategy aligned to employee and business needs.</li>\n<li>Manage the performance review process, ensuring quality feedback that is aligned with needed personal and professional development.</li>\n<li>Support and mentor managers on the application of appropriate performance management and in handling employee issues and work-related conflicts, ensuring all procedures are applied in line with policy and legislation.</li>\n<li>Oversees the employer branding, talent sourcing and talent acquisition strategy in the location to support the business growth goals.</li>\n<li>Harmonize HR processes, policies and procedures across businesses, studios and entities.</li>\n<li>Ensure legal and statutory compliance in all segments of the business and people and culture- related processes.</li>\n<li>Advise managers and employees on the interpretation and application of policies and procedures.</li>\n<li>Proactively mitigate and manage legal risks and deal with any that arise.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Relevant degree in Human Resources, Psychology, Management or related discipline</li>\n<li>At least three (5) years of experience within a similar role</li>\n<li>Solid understanding of Japan working and corporate practices, employment legislation and labor standards</li>\n<li>Generalist HR capability at a senior level, self-driven and highly motivated</li>\n<li>Capable, comfortable and experienced in collaborating with onshore and off-shore leaders and teams</li>\n<li>Have experience building and developing an HR team and maintaining/enhancing culture in a global and culturally diverse business environment</li>\n<li>Bilingual – proficient in Japanese and English language</li>\n<li>Motivated self-starter who is comfortable taking charge and driving things forward</li>\n<li>Highly detail orientated but with an ability to prioritize work, connect the dots and see the big picture</li>\n<li>Capable of delivering strategic initiatives but equally comfortable completing tactical deliverables</li>\n<li>Comfortable working closely with local leadership team with limited support</li>\n<li>Confident in his/her abilities and able to communicate ideas and viewpoints to all levels of the organization</li>\n<li>Competitive salary package with bonus</li>\n<li>Flexible work hours</li>\n<li>Ability to work remotely with working from the office few days in a week (hybrid work set-up)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_8ea3c600-3fe","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios Japan","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/0A93DD2500","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Human Resources","Leadership","Collaboration","Communication","Problem-solving","Project management","Budgeting","Performance management","Employee engagement","Talent acquisition","Employer branding","Health and well-being","Legal compliance"],"x-skills-preferred":["Japanese language","English language","Bilingual","Motivated self-starter","Detail orientated","Strategic thinking","Tactical execution"],"datePosted":"2026-03-09T10:55:02.607Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Suginami City, Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"HR","industry":"Technology","skills":"Human Resources, Leadership, Collaboration, Communication, Problem-solving, Project management, Budgeting, Performance management, Employee engagement, Talent acquisition, Employer branding, Health and well-being, Legal compliance, Japanese language, English language, Bilingual, Motivated self-starter, Detail orientated, Strategic thinking, Tactical execution"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_5187cdb2-8cb"},"title":"Japanese Customer Support Agent - Gaming","description":"<p>Join us in our mission to build engaging player communities and offer outstanding experiences! 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You&#39;ll build strong relationships, identify new opportunities, and close strategic deals and manage strategic relationships for Keywords game development services. You&#39;ll act as a trusted partner to clients while shaping how we grow in one of the most exciting gaming markets in the world.</p>\n<p>日本市場におけるビジネスディベロップメントマネージャーとして、Keywords Studiosのゲーム開発関連サービスの成長を牽引していただきます。国内主要ゲームデベロッパーとの関係構築を通じて新たなビジネスチャンスを創出し、戦略的な提携や契約の推進を行います。日本のゲーム業界というダイナミックな市場で、クライアントの信頼を得ながら、当社の事業拡大をリードしていただくポジションです。</p>\n<p>Key Responsibilities\n主な業務内容</p>\n<p>Sales Execution &amp; Pipeline Growth\n● Drive end-to-end sales from lead generation to contract closure to achieve quarterly, and annual revenue goals.\n● Develop and manage a qualified sales pipeline, balancing studio capacity with deal potential and profitability.\n● Create and execute account plans for key clients to increase market share and strengthen long-term partnerships for the Keywords brand.\n● Represent Keywords services at trade shows and industry events to expand brand visibility and generate leads for your assigned production team.</p>\n<p>営業戦略・パイプライン管理</p>\n<ul>\n<li>リード獲得から契約締結までの営業プロセスを一貫して担当し、四半期および年間の売上目標を達成。</li>\n<li>案件の収益性とスタジオのリソースバランスを考慮しながら、質の高い営業パイプラインを構築・管理。</li>\n<li>主要クライアントごとのアカウントプランを策定し、シェア拡大と長期的な関係強化を推進。</li>\n<li>国内外の業界イベントや展示会でKeywordsブランドを代表し、リード獲得および認知拡大を行う。</li>\n</ul>\n<p>Client Relationship Management\n● Build and nurture trusted partnerships with top-tier clients, aligning Keywords’ solutions with their 3-5 year business goals.\n● Collaborate closely with Account Managers/Production to ensure client retention and satisfaction across global territories.\n● Lead quarterly business reviews to identify upselling and cross-sell opportunities generated and sent to the right teams within Keywords.\n● Work cross-functionally with production teams to ensure quality delivery and client success.</p>\n<p>クライアントリレーションシップマネジメント</p>\n<ul>\n<li>トップクラスのクライアントと信頼関係を構築し、Keywordsのソリューションを彼らの中長期的な事業戦略に合わせて提案。</li>\n<li>グローバルのアカウントマネージャーやプロダクションチームと連携し、クライアント満足度と継続的な取引を確保。</li>\n<li>四半期ごとのビジネスレビューを主導し、アップセル・クロスセルの機会を特定して関連部門へ連携。</li>\n<li>プロダクションチームと連携し、納品品質およびクライアント成功を確実にする。</li>\n</ul>\n<p>Market Strategy &amp; Collaboration\n● Analyze market trends, competitor activity, and client feedback to inform business strategy up to the executive team.\n● Partner with Marketing to support targeted campaigns for the Japan market.</p>\n<p>市場戦略・コラボレーション</p>\n<ul>\n<li>市場動向、競合状況、顧客フィードバックを分析し、経営層への戦略提言を行う。</li>\n<li>マーケティングチームと連携し、日本市場向けのターゲットキャンペーンを企画・実施。</li>\n</ul>\n<p>Reporting &amp; Forecasting\n● Maintain accurate pipeline data and forecast in Pipedrive CRM.\n● Report weekly key wins, challenges, and competitive insights with ideas to overcome any obstacles.\n● Manage operational expenses within budget and contribute to financial reporting accuracy.</p>\n<p>レポーティング・予測管理</p>\n<ul>\n<li>Pipedrive等のCRMを活用し、営業パイプラインと予測データを正確に管理。</li>\n<li>主要案件の進捗、課題、競合情報を定期的に報告し、改善提案を実施。</li>\n<li>予算内での営業経費管理および財務報告の精度向上に貢献。</li>\n</ul>\n<p>People Management &amp; Strategic Leadership\n● Manage, coach, and develop a team of mid-level salespeople and sales operations professionals, fostering a culture of accountability, collaboration, and high performance.\n● Conduct regular performance reviews and set clear KPIs for team members.\n● Identify and implement professional development opportunities to build future leadership capability within the team.\n● Develop scalable and repeatable sales programs in Japan that align with global growth objectives.\n● Contribute to overall company strategy and serve as a role model for collaboration, integrity, and innovation.\n● Build confidence in the Keywords brand within the Japan market.</p>\n<p>チームマネジメント・リーダーシップ</p>\n<ul>\n<li>中堅営業担当および営業オペレーション担当のマネジメント・育成を行い、高い成果を出すチーム文化を醸成。</li>\n<li>定期的なパフォーマンスレビューを実施し、明確なKPIを設定。</li>\n<li>チームメンバーのスキル開発および将来のリーダー育成を支援。</li>\n<li>日本市場における再現性・拡張性の高い営業プロセスを構築し、グローバルの成長目標に貢献。</li>\n<li>協調性・誠実さ・イノベーション精神の模範として、組織全体の戦略に寄与。</li>\n<li>Keywordsブランドの信頼性を日本市場で高める。</li>\n</ul>\n<p>Goals\n目標・KPI</p>\n<p>● Achieve and exceed revenue targets across all service lines assigned.\n● Build and maintain a robust, high-quality sales pipeline.\n● Increase client retention and increase share of revenue within existing accounts.\n● Provide clear market insights and strategic input to global leadership.</p>\n<p>目標・KPI</p>\n<ul>\n<li>担当サービスライン全体での売上目標の達成・超過。</li>\n<li>強固で質の高い営業パイプラインの構築・維持。</li>\n<li>既存アカウントでの収益拡大および顧客維持率の向上。</li>\n<li>市場インサイトや戦略的提言をグローバル経営層へ提供。</li>\n</ul>\n<p>Requirements\n求める人物像</p>\n<p>● 10+ years in B2B sales, business development, or account management, ideally in creative services, tech, and game development.\n● Proven track record of meeting or exceeding revenue targets.\n● Experience managing client relationships and negotiating multi-stakeholder deals.\n● Understanding the video game production pipeline is a strong plus.\n● Familiarity with CRM tools (Pipedrive, Salesforce) and productivity suites (Google Workspace, MS Office).\n● Fluent English: Japanese language skills strongly preferred.\n● Strong passion for gaming culture and the interactive entertainment industry.\n● Willingness to travel up to 50% domestically and internationally.\n● Bachelor’s degree or equivalent experience.</p>\n<p>求める人物像</p>\n<ul>\n<li>B2B営業、事業開発、またはアカウントマネジメント経験10年以上（特にクリエイティブサービス、テクノロジー、ゲーム開発業界での経験歓迎）。</li>\n<li>売上目標の達成実績をお持ちの方。</li>\n<li>マルチステークホルダーとの交渉・関係構築経験。</li>\n<li>ゲーム開発プロセスに関する理解をお持ちの方は尚可。</li>\n<li>CRM（Pipedrive、Salesforceなど）およびオフィスツール（Google Workspace、MS Office）に精通。</li>\n<li>英語ビジネスレベル、日本語ネイティブレベル。</li>\n<li>ゲームおよびエンターテインメント業界への強い情熱。</li>\n<li>国内外の出張に柔軟に対応できる方（最大50%程度）。</li>\n<li>学士号または同等の実務経験を有する方。</li>\n</ul>\n<p>Benefits\nHere are some of the benefits our studios can offer:</p>\n<ul>\n<li>Competitive salary and benefits</li>\n<li>Collaborate with industry leaders on AAA titles</li>\n<li>Professional growth opportunities</li>\n<li>Flexible work arrangements</li>\n<li>Fully Remote opportunity</li>\n<li>Additional perks: IT schemes, pensions, healthcare, social events, and more.</li>\n</ul>\n<p>Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment:\nKeywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry.</p>\n<p>PERSONAL DATA PROTECTION POLICY\nBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at <a href=\"https://www.keywordsstudios.com/en/applicant-privacy-notice\">https://www.keywordsstudios.com/en/applicant-privacy-notice</a>.</p>\n<p>Role Information:\nEN Studio: Keywords Studios\nLocation: APAC, Japan\nArea of Work: Sales\nService: Create\nEmployment Type: Full Time\nWorking Pattern: Remote</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9435fd19-4c8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/1C6F99BECF","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["B2B sales","business development","account management","creative services","tech","game development","CRM tools","productivity suites","Google Workspace","MS Office"],"x-skills-preferred":["Japanese language skills","gaming culture","interactive entertainment industry"],"datePosted":"2026-03-09T10:51:54.890Z","jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"B2B sales, business development, account management, creative services, tech, game development, CRM tools, productivity suites, Google Workspace, MS Office, Japanese language skills, gaming culture, interactive entertainment industry"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a99a52aa-cc6"},"title":"Korean Localization game testers","description":"<p>We&#39;re seeking motivated and adaptable Korean Game Testers, ideally with a strong passion for video games. 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