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You&#39;ll leverage your expertise to help customers understand Claude&#39;s capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation</li>\n<li>Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment</li>\n<li>Support customers building with both the Claude API and Claude for Work</li>\n<li>Create and deliver compelling technical content tailored to different audiences across Japan</li>\n<li>Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack</li>\n<li>Help customers develop evaluation frameworks to measure Claude&#39;s performance for their specific use cases</li>\n<li>Identify common integration patterns and contribute insights back to our Product and Engineering teams</li>\n<li>Travel occasionally to customer sites for workshops, technical deep dives, and relationship building</li>\n<li>Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager</li>\n<li>Native-level Japanese fluency and business-level English required</li>\n<li>Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders</li>\n<li>Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering &amp; 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You will need to be able to spread the gamut from technical deep dives for engineering &amp; development teams up to business value focused conversations with executives</li>\n</ul>\n<ul>\n<li>Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack</li>\n</ul>\n<ul>\n<li>Help customers develop evaluation frameworks to measure Claude&#39;s performance for their specific use cases</li>\n</ul>\n<ul>\n<li>Identify common integration patterns and contribute insights back to our Product and Engineering teams</li>\n</ul>\n<ul>\n<li>Travel occasionally to customer sites for workshops, technical deep dives, and relationship building</li>\n</ul>\n<ul>\n<li>Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns</li>\n</ul>\n<p><strong>You may be a good fit if you have:</strong></p>\n<ul>\n<li>5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager</li>\n</ul>\n<ul>\n<li>Native-level Japanese fluency and business-level English required</li>\n</ul>\n<ul>\n<li>Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders</li>\n</ul>\n<ul>\n<li>Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering &amp; IT teams, and more</li>\n</ul>\n<ul>\n<li>Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders</li>\n</ul>\n<ul>\n<li>Experience designing scalable cloud architectures and integrating with enterprise systems</li>\n</ul>\n<ul>\n<li>Comfortable with python</li>\n</ul>\n<ul>\n<li>Familiarity with common LLM frameworks and tools or a background in machine learning or data science</li>\n</ul>\n<ul>\n<li>Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities</li>\n</ul>\n<ul>\n<li>A love of teaching, mentoring, and helping others succeed</li>\n</ul>\n<ul>\n<li>Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities</li>\n</ul>\n<ul>\n<li>Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems</li>\n</ul>\n<p><strong>Logistics</strong></p>\n<p><strong>Education requirements:</strong> We require at least a Bachelor&#39;s degree in a related field or equivalent experience. <strong>Location-based hybrid policy:</strong> Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</p>\n<p><strong>Visa sponsorship:</strong> We do sponsor visas! However, we aren&#39;t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</p>\n<p><strong>We encourage you to apply even if you do not believe you meet every single qualification.</strong> Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you&#39;re interested in this work. We think AI systems like the ones we&#39;re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.</p>\n<p><strong>Your safety matters to us.</strong> To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you&#39;re ever unsure about the authenticity of an email or a phone call, please don&#39;t hesitate to reach out to us directly.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_5a59819a-59a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://job-boards.greenhouse.io","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5076109008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Solutions Architect","Sales Engineer","Technical Account Manager","Japanese fluency","Business-level English","Experience working with enterprise customers","Complex buying cycles","Technical communication skills","Scalable cloud architectures","Enterprise systems","Python","LLM frameworks","Machine learning","Data science"],"x-skills-preferred":["Cross-organizational collaboration","Trade-offs","Balancing competing priorities","Teaching","Mentoring","Helping others succeed","Excellent communication and interpersonal skills","Passion for thinking creatively about how to use technology in a way that is safe and beneficial"],"datePosted":"2026-03-08T13:45:02.486Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Solutions Architect, Sales Engineer, Technical Account Manager, Japanese fluency, Business-level English, Experience working with enterprise customers, Complex buying cycles, Technical communication skills, Scalable cloud architectures, Enterprise systems, Python, LLM frameworks, Machine learning, Data science, Cross-organizational collaboration, Trade-offs, Balancing competing priorities, Teaching, Mentoring, Helping others succeed, Excellent communication and interpersonal skills, Passion for thinking creatively about how to use technology in a way that is safe and beneficial"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_0faec3dd-fe3"},"title":"Corporate Security Operations Manager, Tokyo","description":"<p><strong>Corporate Security Operations Manager, Tokyo</strong></p>\n<p><strong>Location</strong></p>\n<p>Tokyo, Japan</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p>Corporate Security</p>\n<p><strong>About the Team</strong></p>\n<p>The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption.</p>\n<p><strong>About the Role</strong></p>\n<p>As Corporate Security Operations Manager for Tokyo, you will lead day-to-day corporate/physical security for our Tokyo office, and be responsible for delivering a safe, discreet, and professional security environment in a high-trust, high-confidentiality tech setting. Reporting up to the APAC Security Manager, you will be the primary security point of contact in Tokyo—balancing strong risk management with a calm, service-oriented presence—while delicately partnering with employees, cross-functional teams, and local external stakeholders.</p>\n<p>This role is based in Tokyo. Additionally, travel to Seoul and travel outside the region to support other CorpSec pillars may be required.</p>\n<p><strong>You’ll be responsible for:</strong></p>\n<ul>\n<li>Operationalizing the Tokyo office physical security program: access control, visitor management, incident response, and office security operations.</li>\n</ul>\n<ul>\n<li>Managing security vendors and the contract guard force (post orders, performance, coverage, KPIs/SLAs, and continuous improvement).</li>\n</ul>\n<ul>\n<li>Partnering closely with Workplace/Facilities, HR, IT/InfoSec, Legal, and office leadership to implement sensible, employee-friendly security controls.</li>\n</ul>\n<ul>\n<li>Leading local incident response and follow-through (documentation, after-action reviews, corrective actions).</li>\n</ul>\n<ul>\n<li>Supporting security planning for in-office events, leadership visits, and business travel into/out of Tokyo as needed. This may also include supporting the APAC regional manager in day to day administration of the Seoul office, as required.</li>\n</ul>\n<ul>\n<li>Driving emergency preparedness (earthquake readiness, evacuation/muster processes, tabletop exercises/drills in coordination with Workplace).</li>\n</ul>\n<p><strong>We’re looking for someone with:</strong></p>\n<ul>\n<li>8-10 years of experience in corporate security, protective services, law enforcement, military, or a combination of relevant fields, with demonstrated progression in responsibility.</li>\n</ul>\n<ul>\n<li>Proven experience leading physical security operations in a modern office environment, ideally within tech or other high-confidentiality settings.</li>\n</ul>\n<ul>\n<li>Demonstrated capability to manage security vendors and a contract guard force (performance management, post orders, SLAs/KPIs, incident standards).</li>\n</ul>\n<ul>\n<li>Strong incident management experience, including real-world response and after-action improvement.</li>\n</ul>\n<ul>\n<li>Exceptional interpersonal skills with a track record of delicately managing cross-functional stakeholders, employee concerns, and leadership expectations.</li>\n</ul>\n<ul>\n<li>Professional/Business English and Japanese fluency (written and spoken), including the ability to write clear incident reports and present risk decisions to regional/global partners.</li>\n</ul>\n<ul>\n<li>Sound judgment, discretion, and ability to handle sensitive issues with confidentiality.</li>\n</ul>\n<ul>\n<li>Comfort operating in a global environment across time zones, with a bias for collaboration and pragmatic solutions.</li>\n</ul>\n<ul>\n<li>A strong ethical foundation and a commitment to OpenAI’s mission and values.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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