{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/itsm"},"x-facet":{"type":"skill","slug":"itsm","display":"Itsm","count":19},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_18efd739-97e"},"title":"Data Center Engineer","description":"<p>We are looking for an additional Datacentre Engineer to own the day-to-day operation of our Singapore datacentre and office technology rooms. The role requires strong hands-on datacentre management experience and CCNA-level networking knowledge, with a strong desire to develop and apply tooling, automation, and integration to improve reliability and efficiency.</p>\n<p>Key Responsibilities:</p>\n<p>Datacentre &amp; Tech Room Operation</p>\n<ul>\n<li>Own the physical operation of the datacentres (power, cooling, space, cabling, security) and office technology rooms.</li>\n<li>Perform racking/stacking, structured cabling (copper/fibre), labelling, patching, and cable hygiene.</li>\n<li>Manage hardware lifecycle: installation, upgrades, moves/adds/changes, and decommissioning of servers, storage, and network gear.</li>\n<li>Coordinate and perform hardware replacements including RMAs with local and international vendors.</li>\n<li>Conduct regular inspections and capacity checks (power, cooling, space, ports) and proactively flag risks.</li>\n</ul>\n<p>Infrastructure Monitoring, Incident &amp; Change Management</p>\n<ul>\n<li>Monitor infrastructure and environmental alerts, respond to incidents, and perform first-line troubleshooting.</li>\n<li>Work within established ITIL/ITSM processes for incident, request, and change management (ServiceNow and Jira).</li>\n<li>Participate in maintenance windows and on-call/extended-hours work as needed for a 24x7 environment.</li>\n<li>Maintain accurate records (rack elevations, patch maps, serials, locations) in CMDB/asset inventory (ServiceNow and Nlyte).</li>\n</ul>\n<p>Network Operations Support (CCNA-Level)</p>\n<ul>\n<li>Support deployment and basic configuration of network devices (switches, routers, firewalls, load balancers) under direction of Network Engineering.</li>\n<li>Perform physical connectivity tasks: patching, validating links, assigning and validating VLANs, and basic Layer 2/3 troubleshooting.</li>\n<li>Assist with basic configuration changes (e.g., access ports, trunks, simple routing changes) following strict change control.</li>\n</ul>\n<p>Tooling, Automation &amp; Integration</p>\n<ul>\n<li>Use and help enhance DCIM, monitoring, logging, and ITSM ecosystem for visibility and control of the datacentre estate.</li>\n<li>Contribute to the development of light automation to reduce manual tasks (inventory updates, checks, reporting).</li>\n<li>Contribute to the integration of the datacentre-related dataset with central platforms (CMDB, monitoring, capacity tools) via APIs and CLI tools.</li>\n<li>Contribute to and improve runbooks, SOPs, and documentation to standardize and automate recurring activities.</li>\n</ul>\n<p>Risk, Compliance &amp; Best Practice</p>\n<ul>\n<li>Adhere to security, compliance, and governance in accordance with the regulatory requirements for structured cabling and infrastructure.</li>\n<li>Follow strict access control, audit, and change procedures in line with local building management and colocation facility requirements applicable to datacentre facilities.</li>\n<li>Ensure all activities are performed with safety, resilience, and high availability in mind to support Millennium operations.</li>\n</ul>\n<p>Essential Qualifications &amp; 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You will be responsible for product messaging, positioning, sales and partner enablement, new product launches, revenue planning, and collaboration with the demand generation team.</p>\n<p>You will be the “voice to our customers” in the way we present our products and solutions to the world. Our ideal candidate will be creative, analytical, and extremely well organized, with a high-level of attention to detail.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Be the voice to our customers and assist with the marketing of the AI and Endpoint Management capabilities in the Tanium AEM Platform.</li>\n</ul>\n<ul>\n<li>Support the product &amp; solutions go-to-market plan that aligns with the revenue goals and develop marketing assets and overall execution plan in support of major launches.</li>\n</ul>\n<ul>\n<li>Analyze the market, buyers, trends, industry-specific problems, and competitors to create strategic positioning that differentiates Tanium in the Autonomous Endpoint Management market.</li>\n</ul>\n<ul>\n<li>Support the development of solutions-based sales plays.</li>\n</ul>\n<ul>\n<li>Identify target personas, understand their key business problems, and pain points, and articulate Tanium’s value proposition to drive desired outcomes.</li>\n</ul>\n<ul>\n<li>Work closely with product management, sales leadership, enablement, customer success, and marketing teams across all activities.</li>\n</ul>\n<ul>\n<li>Leverage strong content creation background to develop content, including sales tools, whitepapers, custom one-sheets, event collateral, and thought-leadership content.</li>\n</ul>\n<ul>\n<li>Collaborate with demand generation teams to execute targeted campaigns that drive pipeline.</li>\n</ul>\n<ul>\n<li>Partner with sales, product etc. to facilitate feedback and drive continuous improvement of the product positioning, sales enablement tools etc.</li>\n</ul>\n<ul>\n<li>Conduct market research, including buyer interviews to inform marketing content and create actionable insights.</li>\n</ul>\n<ul>\n<li>Present to customers, partners, and sales teams.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>7+ years minimum experience in product marketing, solutions marketing, or outbound product management required.</li>\n</ul>\n<ul>\n<li>Experience supporting go-to-market plans including messaging, content, and sales enablement.</li>\n</ul>\n<ul>\n<li>Basic knowledge of endpoint management and security.</li>\n</ul>\n<ul>\n<li>A good knowledge of generative and agentic AI and how it is used to transform business processes.</li>\n</ul>\n<ul>\n<li>Familiarity with ITSM, SIEM, SOAR, EDR solutions a plus.</li>\n</ul>\n<ul>\n<li>Experience understanding technology at a deep level and ability translate to business needs concisely is required.</li>\n</ul>\n<ul>\n<li>Experience developing presentations to customers, sales teams, and partners preferred.</li>\n</ul>\n<ul>\n<li>Solid experience in positioning work and writing marketing content for complex products and/or market dynamics.</li>\n</ul>\n<p>Preferred Skills:</p>\n<ul>\n<li>Strong presentation skills are required. Must be comfortable speaking in front of various audience levels.</li>\n</ul>\n<ul>\n<li>You are a team player, knowing how to work well cross-functionally to rally teams around team strategy and plans.</li>\n</ul>\n<ul>\n<li>You can balance both the art and science of marketing – having great creative intuition and an insatiable appetite for data and insights.</li>\n</ul>\n<ul>\n<li>Understanding of basic branding principles: brand identity, building equity, brand voice, etc. a plus.</li>\n</ul>\n<ul>\n<li>You possess excellent business judgment; ability to prioritize independently, overcome blockers, create clarity, and move forward even in ambiguous circumstances.</li>\n</ul>\n<ul>\n<li>A profound sense of ownership and accountability is required along with the ability to influence (and inspire) and sometimes skeptical audiences.</li>\n</ul>\n<p>What you’ll get:</p>\n<p>The annual base salary range for this full-time position is $95,000 to $290,000.</p>\n<p>This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.</p>\n<p>In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_90c9e919-aa7","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Tanium","sameAs":"https://www.tanium.com","logo":"https://logos.yubhub.co/tanium.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/tanium/jobs/7623766","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$95,000 to $290,000","x-skills-required":["Product marketing","Solutions marketing","Outbound product management","Endpoint management","Security","Generative and agentic AI","ITSM","SIEM","SOAR","EDR"],"x-skills-preferred":["Presentation skills","Team player","Creative intuition","Data analysis","Branding principles","Business judgment"],"datePosted":"2026-04-18T15:56:47.374Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Addison, TX (Hybrid); Bellevue, WA (Hybrid); Durham, NC (Hybrid); Emeryville, CA (Hybrid); Reston, VA (Hybrid)"}},"employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"Product marketing, Solutions marketing, Outbound product management, Endpoint management, Security, Generative and agentic AI, ITSM, SIEM, SOAR, EDR, Presentation skills, Team player, Creative intuition, Data analysis, Branding principles, Business judgment","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":95000,"maxValue":290000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_766c8fe9-693"},"title":"IT Operations Specialist","description":"<p>CoreWeave is seeking an IT Operations Specialist to play a key role in supporting and scaling its internal IT environment. As an IT Operations Specialist, you will blend hands-on end-user and systems support with automation, platform ownership, and process improvement. You will work daily across identity, endpoints, SaaS platforms, and office infrastructure, while contributing to repeatable, scalable solutions that support a growing, distributed workforce.</p>\n<p>This role requires strong technical depth, sound operational judgment, and comfort operating in a fast-moving environment. You will work closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity.</p>\n<p>Key responsibilities include administering identity and access management platforms, managing macOS and Windows endpoints, administering ITSM platforms, and troubleshooting across SaaS, endpoint, identity, and network layers. You will also create and maintain technical documentation for systems and operational procedures.</p>\n<p>In addition to a competitive salary, we offer a variety of benefits to support your needs, including medical, dental, and vision insurance, company-paid life insurance, voluntary supplemental life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, ability to participate in employee stock purchase program (ESPP), mental wellness benefits through Spring Health, family-forming support provided by Carrot, paid parental leave, flexible PTO, catered lunch each day in our office and data center locations, and a casual work environment.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_766c8fe9-693","directApply":true,"hiringOrganization":{"@type":"Organization","name":"CoreWeave","sameAs":"https://www.coreweave.com","logo":"https://logos.yubhub.co/coreweave.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/coreweave/jobs/4664227006","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$98,000 to $130,000","x-skills-required":["identity and access management platforms","macOS and Windows endpoints","ITSM platforms","troubleshooting across SaaS, endpoint, identity, and network layers","technical documentation for systems and operational procedures","scripting experience in Python, Bash, or PowerShell","familiarity with Terraform or other infrastructure-as-code tools for automation"],"x-skills-preferred":["Kubernetes-based or containerized environments","compliance frameworks such as SOC 2 or ISO 27001","integrating SaaS platforms via APIs or automation tooling","office network topology, hardware, and physical infrastructure","high-growth startup or scale-up environments"],"datePosted":"2026-04-18T15:52:14.496Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas, TX"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"identity and access management platforms, macOS and Windows endpoints, ITSM platforms, troubleshooting across SaaS, endpoint, identity, and network layers, technical documentation for systems and operational procedures, scripting experience in Python, Bash, or PowerShell, familiarity with Terraform or other infrastructure-as-code tools for automation, Kubernetes-based or containerized environments, compliance frameworks such as SOC 2 or ISO 27001, integrating SaaS platforms via APIs or automation tooling, office network topology, hardware, and physical infrastructure, high-growth startup or scale-up environments","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":98000,"maxValue":130000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8397e11e-7f9"},"title":"Sr. Technical Account Manager, Okta Strategic Customers","description":"<p>Secure Every Identity</p>\n<p>Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes.</p>\n<p>We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We&#39;re all in on this mission. If you are too, let&#39;s talk.</p>\n<p>As a Senior Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.</p>\n<p>Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:</p>\n<ul>\n<li>Identity &amp; Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.</li>\n<li>Identity Governance &amp; Administration (IGA): Lifecycle Management and Identity Governance.</li>\n<li>Privileged Access Management (PAM): Privileged Access.</li>\n<li>Identity Threat Detection &amp; Response (ITDR): Identity Security Posture Management and Identity Threat Protection.</li>\n</ul>\n<p>What You&#39;ll Be Doing</p>\n<p>Strategic Customer Partnership &amp; Influence:</p>\n<ul>\n<li>Build deep, long-lasting relationships with customers as their go-to technical advisor.</li>\n<li>Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.</li>\n<li>Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.</li>\n<li>Collaborate with customers to design identity strategies aligned with their business objectives.</li>\n<li>Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.</li>\n<li>Help find ways to build upon and expand customers&#39; adoption of the Okta footprint through additional use cases and increasing security posture.</li>\n<li>Use knowledge of how Okta&#39;s product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.</li>\n</ul>\n<p>Complex Problem Resolution &amp; Advocacy:</p>\n<ul>\n<li>Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.</li>\n<li>Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.</li>\n<li>Able to handle most customer technical escalations 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team.</li>\n<li>Mentor peers and colleagues, upskilling capability with a focus on technical development.</li>\n<li>Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.</li>\n<li>Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.</li>\n</ul>\n<p>What You&#39;ll Bring to the Role</p>\n<ul>\n<li>Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).</li>\n<li>3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.</li>\n<li>3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.</li>\n<li>Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.</li>\n<li>Certifications: Okta 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You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.</p>\n<p>Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. 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The successful candidate will be responsible for providing basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. They will also act as a representative of technical services to customers, initiating, escalating or resolving problem tickets and/or service requests.  ### Essential Job Functions  - Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Acts as representative of technical services to its customers. Initiates, escalates or resolves problem tickets and/ or service requests. - Troubleshoots and resolves technical problems, escalates to support resources. - Facilitates closure to problem ticket/ service requests while meeting or exceeding defined service level expectations. - Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using the appropriate toll(s). - Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner. - Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources. - Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers. - Must be able to provide clear, concise, information through written and verbal communications. - Provides comprehensive help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Conducts problem determination for incidents/ problems involving medium to moderately high complexity using documented procedures and available tools. - Using appropriate tools, escalates and coordinates problems to internal IT partners and external vendors. - Take part in mentoring process. - Comprehensive knowledge of all site standard equipment and facilities. - Advanced knowledge of non-standard but commonly used products including escalation procedures. - Is able to partner with internal IT operations and external vendors to solve technical problems  ### Requirements  - High school diploma or equivalent required. Bachelor’s degree preferred or equivalent relevant business experience or certifications - 1+ year of helpdesk analyst experience plus related technical knowledge or experience - Fluent English  ### Software / Tool Skills  Must:  - Service now – Entry level (1-3 years) or equivalent:  1.      BMC Helix ITSM (Remedy)  2.      Cherwell Service Management (Ivanti Neurons for ITSM)  3.      Freshservice (by Freshworks)  4.      Jira Service Management (by Atlassian)  5.      Ivanti Service Manager  6.      ManageEngine ServiceDesk Plus  7.      SysAid  8.      TOPdesk  9.      SolarWinds Service Desk  10\\. 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Training &amp; Development  Note: Benefits differ based on employee level.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_26c5ed86-a38","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/fhvzD6YKwJzTmuq3e7kvgF/remote-fbs-help-desk-analyst-i-in-colombia-at-capgemini","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["IT Support and Troubleshooting","Service now","BMC Helix ITSM (Remedy)","Cherwell Service Management (Ivanti Neurons for ITSM)","Freshservice (by Freshworks)","Jira Service Management (by Atlassian)","Ivanti Service Manager","ManageEngine ServiceDesk Plus","SysAid","TOPdesk","SolarWinds Service Desk","Zendesk for ITSM","MS Office Suite","AWS","IT Hardware","OneDrive","Microsoft Edge","Chrome Browser","Intune","IPhone Mobile","OKTA","Outlook","MS Teams","Azure"],"x-skills-preferred":[],"datePosted":"2026-03-09T16:51:55.301Z","jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Finance","skills":"IT Support and Troubleshooting, Service now, BMC Helix ITSM (Remedy), Cherwell Service Management (Ivanti Neurons for ITSM), Freshservice (by Freshworks), Jira Service Management (by Atlassian), Ivanti Service Manager, ManageEngine ServiceDesk Plus, SysAid, TOPdesk, SolarWinds Service Desk, Zendesk for ITSM, MS Office Suite, AWS, IT Hardware, OneDrive, Microsoft Edge, Chrome Browser, Intune, IPhone Mobile, OKTA, Outlook, MS Teams, Azure"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_1500fc34-099"},"title":"Digital Operations & Service Management Consultant","description":"<p><strong>Digital Operations &amp; 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You will be the primary point of contact for IT escalations and will work closely with our global service delivery teams to ensure that issues are resolved promptly and information is communicated effectively.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Escalation and Support for Studios: Provide primary escalation support for IT issues and service requests for our 13 media and entertainment studios, ensuring that issues are resolved in a timely manner and information is communicated effectively in partnership with our global service delivery teams.</li>\n<li>Strategic Integration: Lead and manage the transition of studios to key enterprise IT initiatives, including:<ul>\n<li>Google Workplace: Encourage adoption and migration to Google Workplace and the use of AI tools for optimization.</li>\n<li>ServiceNow: Supervise the adoption of ServiceNow to simplify IT service management and prioritize the adaptation of the catalog to encourage automation.</li>\n<li>Asset Management (HAM): Manage the deployment of our new procurement for equipment and implement standardized protocols for equipment management.</li>\n<li>Software Asset Management (SAM): Direct efforts to consolidate and optimize software to improve efficiency and reduce costs.</li>\n<li>Integrated Management System and Workday: Guide studios through the integration and adoption of our new integrated management systems and Workday platforms for temporary workers.</li>\n</ul>\n</li>\n<li>Change Management: Develop and execute detailed transition plans, create documentation, and organize training to facilitate the adoption of new systems and processes with minimal disruption to studio operations.</li>\n<li>Stakeholder Engagement: Build strong collaborative relationships with studio leadership and key personnel to understand their business needs and ensure that IT initiatives deliver value.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor&#39;s degree in Information Technology, Business Administration, or a related field, or equivalent professional experience.</li>\n<li>At least 5 years of experience in IT project management, service transition, or a similar role, preferably in a global organization.</li>\n<li>Proven experience in managing projects involving the large-scale adoption of new technologies (e.g., SharePoint, ServiceNow, ERP).</li>\n<li>Exceptional communication, interpersonal, and stakeholder management skills.</li>\n<li>Solid understanding of ITIL/ITSM principles and best practices.</li>\n<li>Any experience working in creative industries, such as media and entertainment or video games, is an asset.</li>\n<li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li>\n</ul>\n<p>Benefits:</p>\n<p>Our employees are our most valuable resource, and we strive to offer a competitive remuneration package, substantial benefits, a high level of job satisfaction, and a pleasant working environment.</p>\n<p>Keywords International is committed to a strict equal opportunities policy. We aim to create a working environment that offers equal opportunities to all our current and potential employees. For the sake of readability, the masculine form may be used in this document, but it is addressed to candidates without distinction of gender.</p>\n<p>Note to recruitment agencies: Please note that Keywords Studios will not consider unsolicited CVs or any form of contact from unauthorized third parties, including recruitment or placement agencies, unless a pre-existing and valid agreement has been concluded. Keywords Studios will not reimburse any costs incurred by unauthorized third parties.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d4bfa812-3ce","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/D45FE84762","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"contract","x-salary-range":null,"x-skills-required":["IT project management","service transition","Google Workplace","ServiceNow","Asset Management","Software Asset Management","Integrated Management System","Workday","ITIL/ITSM","communication","interpersonal skills","stakeholder management"],"x-skills-preferred":["creative industries","media and entertainment","video games"],"datePosted":"2026-03-09T10:54:57.412Z","jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"IT","industry":"Technology","skills":"IT project management, service transition, Google Workplace, ServiceNow, Asset Management, Software Asset Management, Integrated Management System, Workday, ITIL/ITSM, communication, interpersonal skills, stakeholder management, creative industries, media and entertainment, video games"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3ebac16a-624"},"title":"IT Business Partner Manager","description":"<p>At Keywords Studios, we are seeking a highly organized and proactive IT Business Partner Manager to serve as the dedicated IT liaison for our Media &amp; Entertainment (M&amp;E) service line. This role is the bridge between our central IT initiatives and 13 of our creative studios across the globe.</p>\n<p>You will be responsible for managing the seamless onboarding of these studios onto strategic technology platforms and will act as their primary point of contact for IT escalations. The ideal candidate is a master of change management and stakeholder communication, capable of navigating the unique technical and cultural needs of creative studio environments while driving corporate IT standards.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p><strong>Studio Escalation &amp; Support</strong></p>\n<p>Act as the primary escalation point for IT issues and service requests for 13 M&amp;E studios, ensuring timely resolution and effective communication in partnership with our Global Service Delivery teams.</p>\n<p><strong>Strategic Onboarding</strong></p>\n<p>Lead and manage the transition of studios onto key corporate IT initiatives, including:</p>\n<ul>\n<li>Google Workplace: Drive adoption and migration to Google Workplace and appropriate leveraging of AI tools for optimization.</li>\n<li>ServiceNow: Oversee adoption of ServiceNow for streamlined IT service management and prioritize catalogue tailoring to drive automation.</li>\n<li>Hardware Asset Management (HAM): Manage the rollout of our new hardware RFP and implement standardized asset management protocols.</li>\n<li>Software Asset Management (SAM): Lead software consolidation and optimization efforts to improve efficiency and reduce costs.</li>\n<li>ERP &amp; Workday: Guide studios through the integration and adoption of our new ERP and Workday Contingent Worker platforms.</li>\n</ul>\n<p><strong>Change Management</strong></p>\n<p>Develop and execute detailed transition plans, create documentation, and provide training to ensure smooth adoption of new systems and processes with minimal disruption to studio operations.</p>\n<p><strong>Stakeholder Engagement</strong></p>\n<p>Build strong, collaborative relationships with studio leadership and key personnel to understand their business needs and ensure IT initiatives deliver value.</p>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Information Technology, Business Administration, or a related field, or equivalent professional experience.</li>\n<li>5+ years of experience in IT project management, service transition, or a similar role, preferably within a global organization.</li>\n<li>Proven experience leading large-scale technology adoption projects (e.g., SharePoint, ServiceNow, ERP).</li>\n<li>Exceptional communication, interpersonal, and stakeholder management skills.</li>\n<li>Strong understanding of ITIL/ITSM principles and best practices.</li>\n<li>Experience working in or with creative industries, such as Media &amp; 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Entertainment (M&amp;E) service line.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p><strong>Studio Escalation &amp; Support</strong></p>\n<p>Act as the primary escalation point for IT issues and service requests for 13 M&amp;E studios, ensuring timely resolution and effective communication in partnership with our Global Service Delivery teams.</p>\n<p><strong>Strategic Onboarding</strong></p>\n<p>Lead and manage the transition of studios onto key corporate IT initiatives, including:</p>\n<ul>\n<li>Google Workplace: Drive adoption and migration to Google Workplace and appropriate leveraging of AI tools for optimization.</li>\n<li>ServiceNow: Oversee adoption of ServiceNow for streamlined IT service management and prioritize catalogue tailoring to drive automation.</li>\n<li>Hardware Asset Management (HAM): Manage the rollout of our new hardware RFP and implement standardized asset management protocols.</li>\n<li>Software Asset Management (SAM): Lead software consolidation and optimization efforts to improve efficiency and reduce costs.</li>\n<li>ERP &amp; Workday: Guide studios through the integration and adoption of our new ERP and Workday Contingent Worker platforms.</li>\n</ul>\n<p><strong>Change Management</strong></p>\n<p>Develop and execute detailed transition plans, create documentation, and provide training to ensure smooth adoption of new systems and processes with minimal disruption to studio operations.</p>\n<p><strong>Stakeholder Engagement</strong></p>\n<p>Build strong, collaborative relationships with studio leadership and key personnel to understand their business needs and ensure IT initiatives deliver value.</p>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Information Technology, Business Administration, or a related field, or equivalent professional experience.</li>\n<li>5+ years of experience in IT project management, service transition, or a similar role, preferably within a global organization.</li>\n<li>Proven experience leading large-scale technology adoption projects (e.g., SharePoint, ServiceNow, ERP).</li>\n<li>Exceptional communication, interpersonal, and stakeholder management skills.</li>\n<li>Strong understanding of ITIL/ITSM principles and best practices.</li>\n<li>Experience working in or with creative industries, such as Media &amp; Entertainment or video games, is a significant plus.</li>\n<li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>The base salary for this role is from US$62 to US$87 per hour, depending on your experience.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7eeadb41-72b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/2AB6BBDCE6","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"contract","x-salary-range":"US$62 to US$87 per hour","x-skills-required":["IT project management","service transition","Google Workplace","ServiceNow","Hardware Asset Management","Software Asset Management","ERP & Workday","ITIL/ITSM principles","creative industries"],"x-skills-preferred":["exceptional communication","interpersonal skills","stakeholder management skills"],"datePosted":"2026-03-09T10:54:43.091Z","jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"IT","industry":"Technology","skills":"IT project management, service transition, Google Workplace, ServiceNow, Hardware Asset Management, Software Asset Management, ERP & Workday, ITIL/ITSM principles, creative industries, exceptional communication, interpersonal skills, stakeholder management skills"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6acfabe0-d11"},"title":"IT Business Partner Manager","description":"<p>At Keywords Studios, we are seeking a highly organized and proactive IT Business Partner Manager to serve as the dedicated IT liaison for our Media &amp; Entertainment (M&amp;E) service line. This role is the bridge between our central IT initiatives and 13 of our creative studios across the globe.</p>\n<p>Responsibilities ---------------</p>\n<p><strong>Studio Escalation &amp; Support</strong></p>\n<p>Act as the primary escalation point for IT issues and service requests for 13 M&amp;E studios, ensuring timely resolution and effective communication in partnership with our Global Service Delivery teams.</p>\n<p><strong>Strategic Onboarding</strong></p>\n<p>Lead and manage the transition of studios onto key corporate IT initiatives, including:</p>\n<ul>\n<li>Google Workplace: Drive adoption and migration to Google Workplace and appropriate leveraging of AI tools for optimization.</li>\n<li>ServiceNow: Oversee adoption of ServiceNow for streamlined IT service management and prioritize catalogue tailoring to drive automation.</li>\n<li>Hardware Asset Management (HAM): Manage the rollout of our new hardware RFP and implement standardized asset management protocols.</li>\n<li>Software Asset Management (SAM): Lead software consolidation and optimization efforts to improve efficiency and reduce costs.</li>\n<li>ERP &amp; Workday: Guide studios through the integration and adoption of our new ERP and Workday Contingent Worker platforms.</li>\n</ul>\n<p><strong>Change Management</strong></p>\n<p>Develop and execute detailed transition plans, create documentation, and provide training to ensure smooth adoption of new systems and processes with minimal disruption to studio operations.</p>\n<p><strong>Stakeholder Engagement</strong></p>\n<p>Build strong, collaborative relationships with studio leadership and key personnel to understand their business needs and ensure IT initiatives deliver value.</p>\n<p>Requirements ------------</p>\n<ul>\n<li>Bachelor&#39;s degree in Information Technology, Business Administration, or a related field, or equivalent professional experience.</li>\n<li>5+ years of experience in IT project management, service transition, or a similar role, preferably within a global organization.</li>\n<li>Proven experience leading large-scale technology adoption projects (e.g., SharePoint, ServiceNow, ERP).</li>\n<li>Exceptional communication, interpersonal, and stakeholder management skills.</li>\n<li>Strong understanding of ITIL/ITSM principles and best practices.</li>\n<li>Experience working in or with creative industries, such as Media &amp; Entertainment or video games, is a significant plus.</li>\n<li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li>\n</ul>\n<p>Benefits --------</p>\n<p>Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6acfabe0-d11","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/22F00365F3","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"contract","x-salary-range":null,"x-skills-required":["IT project management","Service transition","Google Workplace","ServiceNow","Hardware Asset Management","Software Asset Management","ERP & Workday","ITIL/ITSM principles","Communication","Interpersonal skills","Stakeholder management"],"x-skills-preferred":["Creative industries","Media & Entertainment","Video games"],"datePosted":"2026-03-09T10:54:35.003Z","jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"IT","industry":"Technology","skills":"IT project management, Service transition, Google Workplace, ServiceNow, Hardware Asset Management, Software Asset Management, ERP & Workday, ITIL/ITSM principles, Communication, Interpersonal skills, Stakeholder management, Creative industries, Media & Entertainment, Video games"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_138dbdda-b03"},"title":"IT Administrator - Collaboration Platforms","description":"<p><strong>About the role</strong></p>\n<p>We are seeking an IT Systems Administrator to be the primary owner and escalation point for Replit&#39;s enterprise collaboration platforms. The successful candidate will be responsible for advanced administration, secure configuration, licensing strategy, feature evaluation and implementation, and complex troubleshooting of platforms such as Google Workspace and Slack.</p>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Own and administer SaaS collaboration platforms include Google Workspace, Slack, message hygiene, IT ticketing, digital signing and knowledge management</li>\n</ul>\n<ul>\n<li>Serve as the primary escalation point for advanced administration, configuration and troubleshooting of collaboration platforms</li>\n</ul>\n<ul>\n<li>Act as the subject matter expert (SME) and platform owner for assigned systems, responsible for architecture decisions, configuration standards, lifecycle management and long-term roadmap alignment</li>\n</ul>\n<ul>\n<li>Own licensing strategy across administered platforms, ensuring appropriate license assignment, cost optimization, feature alignment, renewal management and utilization reporting</li>\n</ul>\n<ul>\n<li>Evaluate, test, and implement new features and platform capabilities in alignment with security, compliance and business requirements</li>\n</ul>\n<ul>\n<li>Troubleshoot and resolve complex platform issues, including availability disruptions, integration failures, permission misconfigurations and automation breakdowns</li>\n</ul>\n<ul>\n<li>Partner with Security Operations (SecOps) to investigate and remediate platform-related security incidents and policy violations</li>\n</ul>\n<ul>\n<li>Participate in internal and external audits, ensuring systems meet SOC 2 and ISO 27001 compliance requirements, prepare audit evidence and support control walkthroughs</li>\n</ul>\n<ul>\n<li>Develop documentation, standards, and operational runbooks for Tier 1/Tier 2 support teams</li>\n</ul>\n<ul>\n<li>Conduct POC/POV collaboration platforms to address business requirements</li>\n</ul>\n<p><strong>Required Skills &amp; 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Equity</li>\n</ul>\n<ul>\n<li>401(k) Program with a 4% match</li>\n</ul>\n<ul>\n<li>Health, Dental, Vision and Life Insurance</li>\n</ul>\n<ul>\n<li>Short Term and Long Term Disability</li>\n</ul>\n<ul>\n<li>Paid Parental, Medical, Caregiver Leave</li>\n</ul>\n<ul>\n<li>Commuter Benefits</li>\n</ul>\n<ul>\n<li>Monthly Wellness Stipend</li>\n</ul>\n<ul>\n<li>Autonomous Work Environment</li>\n</ul>\n<ul>\n<li>In Office Set-Up Reimbursement</li>\n</ul>\n<ul>\n<li>Flexible Time Off (FTO) + Holidays</li>\n</ul>\n<ul>\n<li>Quarterly Team Gatherings</li>\n</ul>\n<ul>\n<li>In Office Amenities</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_138dbdda-b03","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Replit","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/replit.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/replit/ae1a44bc-148a-481f-83be-733e1f9cf21d","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$95K - $175K","x-skills-required":["Google Workspace","Slack","Notion","ITSM","ticketing platform","SaaS licensing models","SOC 2","ISO 27001"],"x-skills-preferred":["Microsoft Office 365","Zoom","conferencing and webinar platforms","AI enabled tools"],"datePosted":"2026-03-07T15:20:30.609Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Foster City, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Google Workspace, Slack, Notion, ITSM, ticketing platform, SaaS licensing models, SOC 2, ISO 27001, Microsoft Office 365, Zoom, conferencing and webinar platforms, AI enabled tools","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":95000,"maxValue":175000,"unitText":"YEAR"}}}]}