Join our motivated, high-performance team in Bolzano. As an Account Manager, you will be the main contact person for our hosts in South Tyrol who want to list their vacation rentals via our platform. You will advise them on how to use our product, coordinate the going live of our vacation rentals, and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.

You will interact with our product and content team to guarantee a smooth onboarding process. Building strong relationships by conducting regular business meetings with our key-customers and actively supporting them in increasing revenues is also a key aspect of this role. You will improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. Additionally, you will organize lead generating and networking events to build a community of hosts.

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.

Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.

Great People: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious, and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.

Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.

Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.

Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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As a Sales Representative, you will be responsible for reaching out to vacation rental owners, executing sales strategies, and generating sales by handling all aspects of the sales cycle from prospecting to closing.

Key responsibilities include:

• Executing sales strategies to find out if Holidu is the right solution for hosts' needs
• Handling all aspects of the sales cycle from prospecting to closing
• Being rigorous in activity tracking and monitoring completion of monthly targets
• Conducting regular business trips to focus regions and gaining valuable market insights
• Supporting the onboarding process of new team members and sharing knowledge with international sales teams

To succeed in this role, you will need:

• A high level of self-motivation and ability to convince hosts both on the phone and face-to-face
• A positive mindset towards new challenges and an empathetic personality that enables strong interpersonal relationships
• A solution-driven attitude and the ability to work in a responsible and organized way

Preferred but not mandatory qualifications include experience in sales or account management, travel industry, or online business.

You will also need near-native German skills and fluent English skills, with Italian language skills being a plus.

In return, you can expect a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks.

Apply online on our career page to join our team and start your adventure with Holidu!

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You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab.

Reporting to a Regional Sales Director and partnering closely with business development, marketing, and technical teams, you'll run the full sales process: shaping the customer's journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses.

In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.

Responsibilities:

• Report to a Regional Sales Director and own a broad book of business, from new prospects to growing existing accounts.

• Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close.

• Support GitLab for prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.

• Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.

• Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.

• Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.

• Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.

• Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.

Requirements:

• Proven success in software sales, ideally in a Commercial market context, managing a varied book of business.

• Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.

• Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.

• Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.

• Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.

• Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.

• Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.

• Alignment with GitLab's values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.

• Fluent Italian language skills (required).

About the team:

The Mid-market Sales team focuses on helping growing organisations adopt and expand GitLab's AI-powered DevSecOps platform across their software delivery lifecycle.

You'll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment.

We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab.

We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

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