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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d1eefb69-bf5"},"title":"IT Infrastructure Specialist (Network & Security)","description":"<p>We are seeking an experienced IT Infrastructure Specialist (Network &amp; Security) to support the technology initiatives of the IT Infrastructure team at Keywords.</p>\n<p>The successful candidate will be responsible for follow-the-sun delivery and support of Network services, prompt reaction on all network infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Ensure that all escalated incidents are handled by the team within SLA&#39;s.</li>\n<li>Participate in Problem management processes.</li>\n<li>Ensure that our Network Operations are reliable, secure, resilient and scalable to support our growing business.</li>\n<li>On-time delivery of assigned network infrastructure projects.</li>\n<li>Identify opportunities for process improvement and efficiency enhancements.</li>\n<li>Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.</li>\n<li>Oversee network security measures and identifies potential risks to ensure sufficient mechanisms are in place to protect systems and data.</li>\n<li>Design, deploy, and support LANs, WANs, network appliances, load balancers, routers, switches, and other hardware.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor’s degree in a relevant technical field or equivalent experience.</li>\n<li>Strong understanding of IT Infrastructure technologies, standards, and trends.</li>\n<li>Strong technical background with 3+ years’ experience in a Network Administration role delivering network infrastructure systems, security and support.</li>\n<li>Strong technical knowledge of network equipment – switches, routers (Cisco, Dell, HP,) &amp; firewalls.</li>\n<li>Strong technical knowledge of organizing WiFi setups.</li>\n<li>Strong understanding of IPsec VPN setup, site-to-site tunnels, and troubleshooting.</li>\n<li>Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access.</li>\n<li>Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering.</li>\n<li>Experience with LAN/WAN/SD-WAN design and architecture.</li>\n<li>Strong understanding of infrastructure change management.</li>\n<li>Strong analytical and problem-solving skills with the ability to identify and resolve complex IT infrastructure issues.</li>\n<li>Work with vendors and service providers to resolve escalated issues - Maintain network documentation, diagrams, and standard operating procedures</li>\n</ul>\n<p>Desirable:</p>\n<ul>\n<li>Hands-on experience with firewall configuration, policy management, and troubleshooting.</li>\n<li>Experience with RAS VPN configuration, deployment, and troubleshooting across user devices.</li>\n<li>Experience integrating GlobalProtect with authentication mechanisms such as LDAP, SAML, and MFA.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Bonus</li>\n<li>Employee Assistance Program</li>\n<li>Meal Voucher</li>\n<li>Welfare</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d1eefb69-bf5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/8920584A77","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["IT Infrastructure technologies","network equipment","firewalls","WiFi setups","IPsec VPN setup","MPLS","VPN","network connectivity","Internet access","switching and routing protocols","LAN/WAN/SD-WAN design and architecture","infrastructure change management","analytical and problem-solving skills"],"x-skills-preferred":["firewall configuration","policy management","RAS VPN configuration","deployment and troubleshooting across user devices","integrating GlobalProtect with authentication mechanisms"],"datePosted":"2026-03-09T10:55:11.937Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cinisello Balsamo, Metropolitan City of Milan, Italy"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"IT Infrastructure technologies, network equipment, firewalls, WiFi setups, IPsec VPN setup, MPLS, VPN, network connectivity, Internet access, switching and routing protocols, LAN/WAN/SD-WAN design and architecture, infrastructure change management, analytical and problem-solving skills, firewall configuration, policy management, RAS VPN configuration, deployment and troubleshooting across user devices, integrating GlobalProtect with authentication mechanisms"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f8f6dfe1-840"},"title":"Monitoring and Support Engineer","description":"<p>We are seeking an experienced Monitoring and Support Engineer to support the technology initiatives of the IT Infrastructure team at Keywords. The Monitoring and Support Engineer will be responsible for follow-the-sun monitoring of IT infrastructure, prompt reaction on all infrastructure incidents, primary resolution of infrastructure incidents and support requests.</p>\n<p><strong>Responsibilities</strong></p>\n<p>The Monitoring and Support Engineer will be responsible for the following tasks:</p>\n<ul>\n<li>Ensuring that all incidents are handled within SLAs</li>\n<li>Initial troubleshooting of Infrastructure incidents</li>\n<li>Ensuring maximum network &amp; service availability through proactive monitoring</li>\n<li>Ensuring all the incident and alert tickets contain detailed technical information</li>\n<li>Initial troubleshooting of Infrastructure incidents, restoration of services and escalation to level 3 experts if necessary</li>\n<li>Participating in Problem management processes</li>\n<li>Ensuring that all incidents and critical alerts are documented and escalated if necessary</li>\n<li>Ensuring effective communication to customers about incidents and outages</li>\n<li>Identifying opportunities for process improvement and efficiency enhancements</li>\n<li>Participating in documentation creation to reduce BAU support activities by ensuring that the Service Desks have adequate knowledge articles to close support tickets as level 1</li>\n<li>Participating in reporting on monitored data and incidents on company infrastructure</li>\n<li>Implementing best practices and lessons learned from initiatives and projects to optimize future outcomes</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in a relevant technical field or equivalent experience</li>\n<li>Understanding of IT Infrastructure technologies, cloud solutions (Azure, Google, Meraki, etc.), standards and trends</li>\n<li>Technical background with 3+ years’ experience in IT operations role delivering IT infrastructure support, monitoring systems (PRTG, Observium, LibreNMS, Zabbix) and incident management</li>\n<li>Technical knowledge of the Microsoft Stack, Windows networking, Active Directory, Exchange</li>\n<li>Previous experience in System Administration of Linux/Unix OS, ChromeOS or Windows, mobile/embedded systems</li>\n<li>Networking skills and certification in Cisco CCNA level or CompTIA Network+ would be an asset</li>\n<li>Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences</li>\n<li>Strong analytical and problem-solving skills</li>\n<li>Strong customer service orientation</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Flexible work arrangement</li>\n<li>Global exposure</li>\n<li>Private Medical Care</li>\n<li>EAP system for supporting Employees</li>\n<li>Cafeteria System</li>\n<li>Leisure Zones in the office</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f8f6dfe1-840","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/BC2E80D296","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["IT Infrastructure technologies","cloud solutions (Azure, Google, Meraki, etc.)","standards and trends","Microsoft Stack","Windows networking","Active Directory","Exchange","Linux/Unix OS","ChromeOS or Windows","mobile/embedded systems","Cisco CCNA level or CompTIA Network+"],"x-skills-preferred":[],"datePosted":"2026-03-09T10:55:07.509Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Katowice"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"IT Infrastructure technologies, cloud solutions (Azure, Google, Meraki, etc.), standards and trends, Microsoft Stack, Windows networking, Active Directory, Exchange, Linux/Unix OS, ChromeOS or Windows, mobile/embedded systems, Cisco CCNA level or CompTIA Network+"}]}