The Data Foundation & AI team builds advanced ML/AI models and applications that enable product teams to deliver intelligence at scale. We design infrastructure and abstractions that make AI development faster, more reliable, and more impactful.

As a Senior Data Scientist on the Data Foundation & AI team at Plaid, you will define and operationalize quality measurement across our enrichment and AI systems, ensuring our products deliver reliable, high-impact outcomes for customers. You'll own and evolve evaluation frameworks, investigate customer-facing quality issues, and build automation to accelerate iteration and improvement cycles.

Responsibilities

• Defining quality metrics that shape product direction
• Turning ambiguous customer complaints into structured investigations
• Building evaluation systems that scale
• Measuring AI system effectiveness in a principled way
• Automating workflows using modern AI tools
• Influencing roadmap decisions through data

Qualifications

• 5+ years of experience in data science or analytics roles
• Experience defining evaluation and metrics frameworks
• Strong SQL and Python skills
• Experience investigating ambiguous problems end-to-end
• Ability to operate independently and influence stakeholders
• Clear communication of trade-offs and insights
• Experience evaluating AI or ML systems is a plus
• Ability to thrive in a collaborative environment, working with both technical and non-technical partners to drive measurable outcomes

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.

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