We're looking to hire a Staff Product Researcher to join our Product Research team to work directly with Designers and Product Managers to help us build a high-quality experience for our learners.

As a designer, you'll join a culture of creativity and craft, where we have a high bar for excellence and an endless curiosity about how to bring more unexpected quirk and fun to the pursuit of learning.

You will:

• Set research direction with cross-functional partners by identifying the highest-impact questions and translating them into a clear, prioritized research projects
• Lead end-to-end research across the product lifecycle, including 0→1 discovery on big bets, concept testing, and post-launch UX/UI iterations
• Develop strong product intuition to generate insights and product ideas that connect the learner experience to product strategy, tradeoffs, and measurable outcomes
• Build durable visibility for research: establish systems for sharing outputs and deliver regular, decision-focused updates that keep stakeholders aligned
• Elevate research impact through leadership beyond your own projects: mentor other researchers, uplevel our research practices, and introduce innovative methods/tooling when it increases speed and rigor

You have:

• 8+ years of experience leading product research for consumer-facing digital products, including owning complex problem spaces
• Mixed-method, collaborative research experience working with designers and product managers
• Experience using AI tools throughout the research process
• Demonstrated ability to generate clear and concise insights that deliver successful product outcomes
• Experience thriving in high-velocity environments while maintaining strong research rigor and craft

Exceptional candidates will have:

• Experience conducting international research or working with globally diverse audiences
• Familiarity with SQL
• Experience in consumer tech or gaming

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