Secure Every Identity, from AI to Human
\nIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
\nThis is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
\nThe Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta’s innovative identity and access management solutions. Our mission is to empower every learner to maximise the value of Okta’s platform and services.
\nThe Service Delivery Trainer Opportunity
\nReporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully.
\nWhat You’ll Be Doing
\nWhat You’ll Bring to the Role & What We’re Looking For
\nAdditional Experience That We Value
\n#LI-Hybrid
\n#P22580
\nThe Okta Experience
\nWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
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\nThe ideal candidate is a strategic thinker with a proven track record of building, implementing, and managing innovative, scalable, and measurable L&D programs across a diverse organization.
\nKey Responsibilities:
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\nServe as a trusted advisor and partner to executive leadership and departmental heads to proactively identify critical skill gaps and performance needs across the organization.
\nDevelop a comprehensive roadmap for all training initiatives, including leadership development, new hire onboarding, compliance training, technical upskilling, and professional development.
\nManage and allocate the annual L&D budget effectively, ensuring maximum return on investment.
\nLead the design, development, and curation of engaging, multi-modal learning content (e.g., in-person workshops, virtual instructor-led training, e-learning modules, blended learning, and performance support tools).
\nOversee the effective implementation and maintenance of the Learning Management System (LMS) and other learning technologies.
\nEstablish and maintain rigorous quality control standards for all learning materials and instructional delivery.
\nDrive the adoption of modern learning methodologies, including gamification, microlearning, and social learning.
\nLead, mentor, and develop a high-performing team of L&D professionals, including instructional designers, trainers, and learning technologists.
\nManage and negotiate relationships with external training vendors and subject matter experts (SMEs) to supplement internal capabilities.
\nFoster a culture of data-driven decision-making, continuous improvement, and professional growth within the L&D team.
\nQualifications:
\nBachelor's degree in Human Resources, Organizational Development, Education, or a related field. Master's degree preferred.
\n8+ years of experience in a dedicated Learning & Development, Corporate Training, or Organizational Effectiveness role.
\n5+ years of progressive leadership experience managing a team of L&D professionals, including budget management and strategic planning.
\nDemonstrated expertise in instructional design principles, adult learning theory, change management, and the full training life cycle.
\nProven ability to work effectively and build consensus with senior executives and stakeholders across various departments.
\nExceptional written and verbal communication, presentation, and facilitation skills.
\nExperience in a rapidly scaling or complex, multi-site corporate environment.
\nCertifications such as CPLP, ATD, or relevant professional HR/OD certifications.
\nDeep knowledge of modern learning technologies, including experience administering and leveraging an enterprise-level LMS.
\nPhysical Requirements:
\nProlonged periods of sitting at a desk and working on a computer.
\nLifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
\nBenefits:
\nMedical Insurance: Comprehensive health insurance plans covering a range of services.
\nSaronic pays 100% of the premium for employees and 80% for dependents.
\nDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care.
\nSaronic pays 100% of the premium under the basic plan for employees and 80% for dependents.
\nTime Off: Generous PTO and Holidays.
\nParental Leave: Paid maternity and paternity leave to support new parents.
\nCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonuses.
\nRetirement Plan: 401(k) plan with company match.
\nStock Options: Equity options to give employees a stake in the company’s success.
\nLife and Disability Insurance: Basic life insurance and short- and long-term disability coverage.
\nPet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline.
\nAdditional Perks:
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