Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact strategic projects. This role allows you to not only see the magic behind running the Mission Systems Division and engage with each part of the business line (program management, engineering, production, and corporate), but to also work with and support the Head of Operations to drive toward business success.

Responsibilities:

• Drive day-to-day business operations for the Mission Systems Division. This would include financial tracking, staffing/hiring, facilities expansion/maintenance, special projects, process improvement, corporate governance, etc. and working with cross functional partners across these domains.

• Manage the Business Line P&Ls in partnership with a FP&A partner to track financial health of budget against goals, drive actions to maintain operating expenses with budget, assess financial data and create strategies to drive toward margin targets, etc.

• Drive content preparation for Monthly Business Reviews and Quarterly Business Reviews for presentation to Anduril Executives.

• Engage with Business Line leaders and program managers to track and report out status and risks.

• Drive annual planning for the Mission Systems Division as part of the corporate planning cycle.

• Manage staffing and hiring - Support tactical staffing assignments in service of critical business line needs, track headcount, and work with recruiting to prioritize open roles and determine hiring strategies needed for rapid scaling.

• Work with corporate technology to build the underlying data and system infrastructure for organizational operations - Confluence spaces, Jira systems, data drives, etc.

• Manage Mission Systems Division communications internal to the team and external across the company, such as All Hands, etc.

• Manage planning and strategy for facilities, secured spaces, and capital investment.

• Own and execute on special projects for the Mission Systems Division and Business Lines - Examples could include supporting acquisition integrations, working with the Business Line GMs on strategies to reduce production variance costs, brainstorming on org development, completing strategic assessments and studies for the Head of Operations, etc.

Required Qualifications:

• 8+ years of working experience with minimum 2+ years in a technical engineering role or 2+ years in a consulting, operations, finance, product/program management, or general business analyst role (You have a business foundation and can understand how a P&L works).

• A strong communicator across a wide dynamic range - Ability to translate and articulate thoughts clearly and simply across a wide range of roles (working level engineers, finance partners, recruiters, cross functional leadership, and executives).

• Experience interfacing with leadership and executives - you understand how to cultivate trust and facilitate meetings for and engage with executives.

• Strong emotional intelligence and ability to solve operational problems not only from a data driven lens, but also in a people-centric way by building strong cross functional relationships across the company and within the engineering organization.

• Combination ability to execute on a tactical level as well as put together a strategy to solve complex, ambiguous, cross-functional problems. You are comfortable rolling up your sleeves and diving deep into executing operational tasks that require high attention to detail and high organization skills, but you can also zoom out at a 30,000 foot level to create a strategy that solves high level problems for the business line, division, and company.

• High ownership with the horsepower to juggle multiple (3-5+) large projects and priorities in parallel, at a rapid pace, and report out on progress regularly without dropping any balls.

• Discerning and an incredibly fast learner

• Highly Organized

• Eligible to obtain and maintain an active U.S. Top Secret security clearance

Preferred Qualifications:

• Experience working in the defense and/or technology sectors

• Experience working in a role that requires influencing stakeholders

US Salary Range $146,000-$194,000 USD

Benefits:

• Healthcare Benefits

• Income Protection

• Generous time off

• Family Planning & Parenting Support

• Mental Health Resources

• Professional Development

• Commuter Benefits

• Relocation Assistance

• Retirement Savings Plan

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In this role, you will specialize in improving and optimizing our ads auction and pricing mechanism which will have a direct impact on upleveling the utility for both our advertiser and user values. You will also have the opportunity to work on other org-wide strategic initiatives such as supply optimization and ad relevance, where you will drive and execute on Reddit’s vision to transform Reddit into an advertising platform that shows the right ads to the right users at the right time in the right context.

As a Staff Machine Learning Engineer in the Ads Marketplace Quality team, you will be an industry technical leader with domain knowledge in ads marketplace dynamics, auction and pricing, you will research, formulate, and execute on our mission to build end-to-end algorithmic solutions and deliver values to all the three-sided participants to our marketplace.

Responsibilities:

• Lead and oversee the strategy development, quarterly planning and day-to-day execution of initiatives related to ads marketplace, auction and pricing.
• Proactively further our understanding of marketplace dynamics and develop algorithms to improve the efficiency and effectiveness of our ads marketplace, auction and pricing.
• Oversee end-to-end ML workflows,from data ingestion and feature engineering to model training, evaluation, and deployment,that optimizes the ads marketplace efficiency.
• Be a mentor, lead both junior and senior engineers in implementing technical designs and reviews. Fostering a culture of innovation, technical excellence, and knowledge sharing across the organization.
• Be a cross-functional advocate for the team, collaborate with cross-functional teams (e.g., product management, data science, PMM, Sales etc.) to innovate and build products.

Required Qualifications:

• 8+ years of experience with industry-level product development, with at least 5+ years focused on data-driven, marketplace-optimization problem space at scale.
• Strong knowledge of ads marketplace optimization. Demonstrated experience architecting ads marketplace design, improving and optimizing ads auction and pricing mechanisms.
• Solid understanding of large-scale data processing, distributed computing, and data infrastructure (e.g., Spark, Kafka, Beam, Flink).
• Proficiency in machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries for feature engineering, model training, and inference.
• Proficiency with programming languages (Java, Python, Golang, C++, or similar) and statistical analysis.
• Proven technical leadership in cross-functional settings, driving architectural decisions and influencing stakeholders (product, data science, privacy, legal).
• Excellent communication, mentoring, and collaboration skills to align teams on a long-term vision for ads marketplace optimization.

Benefits:

• Comprehensive Healthcare Benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Wellness Days
• 4+ months paid Parental Leave
• Paid Volunteer time off

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A typical day will involve aligning all functions to achieve objectives set by the Country Manager, driving regular business operation meetings, and initiating meaningful conversations. You will also analyze macro and micro trends, present analysis, insights, and actionable plans to Airbnb country and regional leadership teams, and support the Country Manager and other senior leaders on key strategic projects.

To be successful in this role, you will need to have a minimum of 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment. You will also need to be a world-class written and verbal communicator, able to present at all levels of an organization in a succinct, clear, and eloquent manner.

Key responsibilities will include owning the conception, execution, and measurement of cross-functional initiatives end-to-end, defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, and working with cross-functional stakeholders to achieve the solution.

This is a remote eligible position, but you must live in a province where Airbnb Canada, Inc. has a registered entity. Currently, we can hire in the following provinces: Ontario, British Columbia, Quebec, and Saskatchewan.

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San Francisco

Employment Type

Full time

Department

Compensation

• $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth.

You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world.

In this role, you will:

• Work within User Operations and across OpenAI to leverage AI/LLMs across the organization. While this role goes beyond just leveraging technology, it will be at the root of this role (as it is the root of our company)

• Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives

• Thrives in chaos, and relentlessly drives program structure conducive to progress and execution.

• Work with product, engineering, and data teams to uncover and address key operational challenges and growth/scaling opportunities within the support organization, such as automation, process optimization, and enhanced self-service options.

• Deep dive into the critical drivers of our support operations and identifying opportunities for optimization and innovation.

• Partner with other members of the go-to-market organization, product, and partnerships to launch new initiatives – helping think through strategic impacts, executing on operational components, and driving change management.

You might thrive in this role if you:

• Have 8+ years of experience in business operations, strategy, venture capital, private equity, consulting. You have a history of high impact work in a technical environment.

• Are non-traditional – this role will require leveraging technology and concepts that are not yet established in the world (some of which you will produce yourself). “Traditional” operations may not fully apply here

• Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors.

• Have extensive experience in taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans.

• Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions.

• Are highly analytical, with strong skills in data modeling and operational forecasting to drive insights and decision-making.

• Possess excellent communication and collaboration skills and are skilled in influencing stakeholders across all levels of the organization.

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