In compliance with applicable laws, HSBC is committed to employing only those who are authorised to work in the US. Our purpose is to open up a world of opportunity by using our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers.
\nThe Client Solution Architect role within the Client Solutions capability in Global Client Connectivity plays a critical role in bridging the gap between sales and delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex or newly commercialised product capabilities.
\nAs a Client Solution Architect, you will be responsible for delivering technical and product solutions to top-tier clients across Global Payments Solutions (GPS) connectivity products. You will lead multiple global, complex projects to onboard clients to Client Connectivity channels, including HSBC net, APIs, SWIFT connectivity, and Host-to-Host (H2H) / file-based connectivity.
\nYou will also lead technical client workshops to understand current-state processes and support automation goals across Accounts Payable, Receivables, Treasury, Payroll, and bank statements/reconciliation integration. You will provide pre-mandate technical support for Request for Information / Request for Proposals (RFI/RFPs) and solution proposals.
\nYou will deliver integrated solutions that streamline workflows and optimise client Enterprise Resource Planning / Talent Management System (ERP/TMS) usage, proactively identify technical blockers, and drive resolution to protect timelines and client outcomes.
\nYou will finalise product and technical solutions post-mandate, documenting the approach in a statement of work; partner with project management to build plans, identify risks, and manage dependencies.
\nYou will communicate effectively with stakeholders at country, regional and global levels; act as liaison across Client Service, Sales/Coverage, Product and Information Technology (IT).
\nYou will manage a varied portfolio of complex, global integration initiatives, including piloting new GPS products/services.
\nYou will simplify and challenge existing processes, contribute to continuous improvement and client experience outcomes, and provide feedback to product teams on client requirements and competitive landscape to drive enhancements.
\nYou will maintain an in-depth understanding of the financial and technical environment of clients' businesses and stay current on industry trends and payment regulation changes.
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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution through identifying and resolving risks to the employees, product, and most importantly, our customers. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business. As a Staff Technical Program Manager supporting the Cyber Defense team, you will play a critical role in driving large-scale security projects. You will partner with our global Cyber Defense Operations and Engineering teams to design, build, and enhance the capabilities we use to protect Okta and our customers. This role requires exceptional leadership skills, demonstrated by an ability to influence and align stakeholders at all levels - from individual engineers to leadership. You’ll drive effective teamwork, resolve conflict, negotiate priorities, and foster a culture of shared commitment to a common goal. The ideal candidate has extensive experience in cybersecurity and a proven track record of managing technical programs in a fast-paced, cloud-native environment. This position requires strong leadership, ownership and autonomy, and executive communication skills, with the ability to translate complex technical challenges into clear, actionable plans. Job Duties and Responsibilities: Manage large scale, complex initiatives across multiple teams; taking a hands-on and proactive approach to manage dependencies, unblock progress, define timelines, communicate commitments, and introduce efficiencies Operate with a high degree of autonomy and discretion, defining the path forward for complex technical and operational challenges with minimal guidance Unify and drive effective teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities Anticipate and mitigate risks by having close involvement with team goals and challenges, applying past experience, and keeping the big picture in mind Lead the introduction of new processes and improvements to mature Cyber Defense capabilities and improve operational efficiency Develop and maintain metrics and dashboards to report on program status using Jira and other tools Collaborate across Okta to drive transparency of security programs Minimum REQUIRED Knowledge, Skills, and Abilities: Bachelor’s degree or higher in Computer Science or Management Information Systems, or equivalent experience 5+ years of experience in technical program management, with at least 3 years focused on cybersecurity Demonstrated ability to create structure and clarity from ambiguous, high-level directives, translating them into concrete and actionable roadmaps Extensive working experience with security or engineering teams Working knowledge of technical terms and concepts used in information security, privacy, risk and contingency planning Exceptional communication and collaboration skills with the ability to influence and align stakeholders across all levels Experience working with Atlassian products, specifically Jira and Confluence Strong analytical and problem-solving skills and the ability to “think-out-of-the-box” Strong oral and written communication skills Able to work independently and as part of a distributed, global team Helpful Certifications / Skills: Certified ScrumMaster (CSM) Program Management Professional (PMP) Security certifications such as CISSP, CISM, or other relevant credentials Technical background in security engineering, security operations, or incident response Familiarity with Okta’s products and services #LI-HYBRID #LI-SH1 P17983_3404596 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between:$131,000-$180,400 CAD The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy.
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