In this role, you'll be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction. You will master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.

Responsibilities:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications:

• 8+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies.
• Strong experience identifying, mapping and prospecting enterprise accounts.
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software.
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets.
• Experience working with Fortune 500 or similarly large enterprises.
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures).
• Expertise in solution-based selling or consultative selling.
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills,ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises.
• Strong presentation and negotiation skills.
• Comfortable working in a dynamic / environment.
• Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies.

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• Contact centre agent productivity and Conversational AI.
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Travel:

This role will be remote and based in the UK or Ireland. A minimum of 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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Responsibilities:

• Develop and execute strategic sales plans to drive adoption of Anthropic's AI solutions within large pharmaceutical, biotech, and medical device organisations
• Build and maintain relationships with key decision-makers at global pharma companies, specialty biotechs, and CROs across EMEA
• Partner with our HCLS Applied AI team to articulate technical capabilities and develop compelling value propositions for life sciences-specific applications
• Identify and qualify new opportunities through discovery calls, demonstrations, and collaborative problem-solving sessions
• Navigate complex enterprise buying processes within large pharma organisations, negotiate contracts, and close strategic deals
• Leverage our strategic partnerships to expand our reach in the life sciences market
• Monitor and report on sales pipeline, market trends, and competitive landscape
• Capture and communicate industry-specific requirements to inform product development
• Represent Anthropic at life sciences industry events and conferences
• Collaborate cross-functionally to ensure our solutions address pharma-specific challenges around data privacy, security, and regulatory compliance , including EU AI Act considerations and EMA guidance on AI in medicines development

Requirements:

• 8+ years of enterprise sales experience within the EMEA market, with at least 5 years selling technology solutions into large pharmaceutical, biotech, or medical device companies
• Proven track record of exceeding quota and closing complex enterprise deals with global pharma or specialty biotech organisations
• Deep understanding of life sciences industry dynamics, including R&D workflows, clinical development, drug commercialisation, regulatory affairs, and digital transformation initiatives
• Experience navigating lengthy procurement cycles and multi-stakeholder decision processes within large, matrixed pharma organisations
• Established relationships with senior executives across R&D, IT, and commercial functions at major pharmaceutical and biotech companies
• Ability to translate technical AI capabilities into business value and ROI in a life sciences context
• Experience collaborating with technical teams to develop tailored solutions
• Excellent communication and presentation skills, with the ability to engage credibly with both scientific and business audiences

Annual Salary: £195,000-£280,000 GBP

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BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.

Aladdin Client Engagement is part of the Aladdin Business focused on maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes.

Role Overview

The Strategic Relationship Manager (SRM) is a senior, commercially minded relationship owner responsible for driving client satisfaction, strategic account development and revenue growth, across Aladdin and eFront clients in the Northern part of Europe. Operating as the face of our client engagement, the SRM develops deep, trusted partnerships with senior stakeholders, identifies opportunities, oversees renewals, and ensures clients realize the full value of their Aladdin investment in close collaboration with partner teams.

Key Responsibilities

• Own and deepen relationships with senior client stakeholders (e.g. COO, CIO, CTO) to understand strategic priorities and lead impactful executive business reviews.
• Develop a deep understanding of clients’ business challenges and propose technology solutions that drive measurable value and adoption.
• Partner with clients to define key strategic and tactical initiatives, leveraging a strong internal network to govern and oversee successful crossfunctional execution.
• Clearly articulate the purpose, value, and differentiation of the expanding Aladdin and Aladdin Alternatives technology ecosystem.
• Build and maintain a 360view of the account, lead multiyear account planning, and ensure ongoing client health and continuous value realization.
• Apply a strong commercial lens to all client interactions, assessing strategic relevance, growth potential, and risk.
• Orchestrate internal partner teams to enable seamless client delivery, effectively representing the voice of the client internally.
• Lead consultative, valuebased discussions to support harvesting, in close collaboration with product, sales, and delivery teams.
• Stay closely informed on market and industry trends to help clients navigate change and remain ahead of evolving needs.

Qualifications

• Minimum of 6+ years of professional experience in key account management, consulting, or a related role.
• Strong commercial mindset, with the ability to think strategically about value creation and growth.
• Demonstrated knowledge of Public and Private Markets, with a solid understanding of industry dynamics.
• Proven experience working with technology solutions within the financial services or asset management industry.
• Outstanding communication skills, with the ability to explain complex concepts clearly and effectively to diverse audiences.
• Demonstrated leadership capabilities, with a track record of succeeding in complex, matrixed environments.
• Highly organised, resilient, endurant, and proactive, with a strong solutionoriented mindset.
• Collaborative team player, comfortable working across functions, regions and seniority levels.
• Fluency in both German and English is required.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

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We're seeking an experienced Enterprise Account Executive to drive adoption of Anthropic's AI solutions across the life sciences sector throughout EMEA. In this role, you'll leverage your deep understanding of the pharmaceutical and biotech ecosystem to help organisations accelerate drug discovery, optimise clinical operations, and bring treatments to patients faster through responsible AI implementation.

Responsibilities

• Develop and execute strategic sales plans to drive adoption of Anthropic's AI solutions within large pharmaceutical, biotech, and medical device organisations
• Build and maintain relationships with key decision-makers at global pharma companies, specialty biotechs, and CROs across EMEA
• Partner with our HCLS Applied AI team to articulate technical capabilities and develop compelling value propositions for life sciences-specific applications
• Identify and qualify new opportunities through discovery calls, demonstrations, and collaborative problem-solving sessions
• Navigate complex enterprise buying processes within large pharma organisations, negotiate contracts, and close strategic deals
• Leverage our strategic partnerships to expand our reach in the life sciences market
• Monitor and report on sales pipeline, market trends, and competitive landscape
• Capture and communicate industry-specific requirements to inform product development
• Represent Anthropic at life sciences industry events and conferences
• Collaborate cross-functionally to ensure our solutions address pharma-specific challenges around data privacy, security, and regulatory compliance — including EU AI Act considerations and EMA guidance on AI in medicines development

You may be a good fit if you have

• 8+ years of enterprise sales experience within the EMEA market, with at least 5 years selling technology solutions into large pharmaceutical, biotech, or medical device companies
• Proven track record of exceeding quota and closing complex enterprise deals with global pharma or specialty biotech organisations
• Deep understanding of life sciences industry dynamics, including R&D workflows, clinical development, drug commercialisation, regulatory affairs, and digital transformation initiatives
• Experience navigating lengthy procurement cycles and multi-stakeholder decision processes within large, matrixed pharma organisations
• Established relationships with senior executives across R&D, IT, and commercial functions at major pharmaceutical and biotech companies
• Ability to translate technical AI capabilities into business value and ROI in a life sciences context
• Experience collaborating with technical teams to develop tailored solutions
• Excellent communication and presentation skills, with the ability to engage credibly with both scientific and business audiences

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions

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