Tony's Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not the other way around. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand.

This internship offers a unique opportunity to gain hands-on sustainability experience in a growing impact-company, all while making a significant positive impact in the world of cocoa.

As you might know, we do things a little different around here. Our financial year ends in September and starts in October. During this internship you'll be able to contribute to a very hands-on period where we make sure our impact measurements are accounted for.

Together with the team, you'll collect the data and prepare this for our annual PwC audit starting in October.

Here’s what you’ll learn:

• Sustainability reporting. Get hands-on experience collecting, validating and shaping sustainability data and narratives for Tony’s annual reporting cycle and audit.
• Impact measurement. Learn how we track our progress against Tony’s impact model , from KPIs to long-term change objectives.
• Project management. Build skills in coordinating tasks, managing workflows and structuring projects in a fast-paced team.
• Stakeholder engagement. Work closely with internal partners (operations, finance, teams across Tony’s) and external auditors to understand how sustainability comes together in practice.
• Sustainability strategy. See how sustainability goals and commitments are translated into operational decisions and everyday work.

Here’s what you’ll do:

• Support Tony’s annual sustainability reporting cycle. Collect data and evidence, organize documentation and help bring structure to the audit preparation process, run quality checks and contribute to narratives.
• Support our road towards B Corp recertification. Support in writing (new) policies, align teams and processes, help to implement B Corp requirements throughout the organisation and make sure all Tony's are up to date on B Corp before we submit for recertification in January 2027.
• Work on sustainability dashboards & KPI tracking. Keep our internal insights up to date and actionable.
• Conduct research on sustainability trends. Dive into emerging standards, regulatory frameworks, benchmarks and best practices relevant to Tony’s impact model.
• Contribute to ongoing sustainability projects. Depending on your profile and team priorities (e.g. due diligence, emissions and climate topics, human rights, supply chain sustainability).
• Improve internal processes. Help refine templates, tools and systems that make our reporting stronger every year.

Requirements

Job requirements:

• You're currently studying Sustainability, Sustainable Business/Development, Environmental Sciences, International Development or a related field (Bachelor or Master level).
• Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.
• Believe wholeheartedly in Tony’s mission. You live our core values: outspoken, In it together, Makes you smile, Entrepreneurial and Raise the bar.

Here are the hard facts:

• Starting on September 1st, you'll be part of our Tony's team for 6 months.
• We are all about being more in person than apart; this means we offer flexibility but see each other in our Amsterdam office on average 3 days a week. More is fine!
• You’ll be living in the Netherlands and enrolled in a school for the duration of the internship.

Here's what you can expect from us:

• You'll be part of an enthusiastic team of driven colleagues who share your love for Tony's and our commitment. We're a fast-growing international company, and we believe in doing things differently.
• As an intern, you'll have the opportunity to directly contribute to the success of Tony's Chocolonely. You'll be challenged to raise the bar and make a real impact in the world.
• You'll have 14 vacation days over the six-month period, and we'll provide you with a monthly €550 internship allowance for a full-time (40 h) internship.
• Our office in Amsterdam Houthavens is a pretty sweet workplace - you'll enjoy a fresh and tasty lunch, and plenty of snacks. We know how to work hard, but we also know how to have fun. And of course, you get to take home as much chocolate as you can carry.

Sounds like you? If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you!

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You will develop and execute on a go-to-market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions. This is a technical role that requires the following:

• A deep interest in AI and data and the ability to articulate technical concepts in simple, precise language
• Experience successfully navigating and partnering with governments and senior stakeholders across the GCC
• Working cross-functionally with Scale Leadership, Product, Marketing, Legal, Finance, Operations, and Compliance to ensure customer success
• An ability to earn trust and develop close relationships with key decision-makers and influencers within accounts
• An ability to uncover business challenges, shape and scope how AI can address these challenges, and build business cases to show the impact and value of Scale’s offerings

At Scale, we're not just building AI solutions,we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI and be a founding member of our team, we'd love to hear from you.

You will:

• Work closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives and the EMEA Strategy team on overall GTM strategy across the region
• Work with potential clients to identify impactful AI solutions and shape and scope their high level vision for AI
• Demonstrate the value and impact associated with each AI application
• Navigate complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal
• Build trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects

Specific responsibilities include:

• Customer communications
• Relationship management
• AI analysis and thought leadership
• Financial modeling and commercial literacy
• Pitch deck and proposal development
• AI workshop design and execution
• Creating demos of potential AI solutions using tools like Replit or Lovable
• Measuring and communicating the impact and value of AI applications

Ideally, you’d have:

• 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments
• A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts
• Experience in building GTM strategies to effectively scale growth
• Experience in partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them
• Passion for what you do and the creativity and willingness to think outside the box
• Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
• Experience creating, developing, and communicating executive-level materials
• Written and spoken fluency in Arabic required

Nice to haves:

• Experience selling AI products or services

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About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on operational knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behaviour, limitations, techn

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