This is a hybrid role working 3 days per week from our Aveiro office. You will report to the Group Product Manager on the Acuity Scheduling team.

Responsibilities

• Product Ownership: Act as the primary product owner for your team, setting the roadmap and priorities based on technical feasibility, user impact, and business goals.
• Technical Strategy & Roadmap: Collaborate with engineers to define a scalable technical strategy that aligns with product goals, focusing on data architecture, systems design, and service-based solutions.
• Cross-functional Collaboration: Partner with engineering, data science, and UX teams to understand requirements, manage trade-offs, and deliver solutions that balance speed and scalability.
• Cross-organization Collaboration: Work directly with Squarespace Identity and Security teams to develop and realise a shared vision of a singular identity and authentication system.
• Stakeholder Communication: Translate technical architecture and system requirements into clear, actionable items for stakeholders across the company, including senior leadership and non-technical teams.
• Quality, Security & Performance Optimisation: Focus on the system's stability, reliability, and scalability by working closely with the engineering team on continuous improvement, platform security and technical debt management.
• Architecture Oversight: Guide architectural decisions to ensure optimal security, data flow, storage, and access within our product ecosystem. Advocate for sustainable choices in a service-oriented approach to component-based architecture.

Requirements

• Experience: 4-6 years in product management or a technical role with product ownership, preferably within a data-driven environment; ideally in an identity-centric role.
• Technical Expertise: Strong background as the technical product lead on teams owning data architecture, systems design, and service-based architecture (e.g., microservices), with the ability to engage deeply in technical discussions and decisions.
• Systems Thinking: Proven experience in end-to-end system thinking and design, including a strong grasp of component-based architectures, data storage options, and integration layers.
• Data Architecture: Hands-on experience with data modeling, database design, and data warehousing principles, including familiarity with large data model improvement initiatives.
• APIs & Integration: Understanding of RESTful API design, OAuth, identity federation, and integration patterns to ensure seamless interoperability between services and systems.
• Analytical Mindset: Proficiency in using data to inform decisions autonomously, including experience with data analysis and product analytics tools.
• Communication Skills: Ability to communicate complex technical concepts to both technical and non-technical audiences, bridging the gap between product vision and technical execution.
• Agile Experience: Familiarity with Agile methodologies, including backlog management, sprint planning, and cross-functional team collaboration.
• Project Management: Familiarity with project management tools like Jira, Asana, or similar.

Nice to Have

• Technical Transformation: Experience leading teams and/or organisations from a monolithic architecture to a service-oriented one.
• Identity Experience: High-level understanding of and experience with core user registration flows and OAuth as it pertains to user identity needs.
• Technical Documentation: Experience documenting technical data architecture, service flows, and system dependencies to ensure alignment and knowledge-sharing within the team

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner, and dependent children, including medical, dental, and vision
• Life and Disability Insurance
• Pension benefits with employer match
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Statutory paid time off and all statutory leaves, as required
• Meal Allowance and Flex Benefits Account
• Employee donation match to community organisations
• In the easily accessible city centre of Aveiro
• 7 Global Employee Resource Groups (ERGs)

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes.

Duties and responsibilities:

• Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services.
• Gather, analyse, and document post-sales requirements.
• Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
• Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.
• Be prompt and deliver high quality service and leadership to align with customer goals and requests.
• Manage project scope, schedule, status, and documentation.
• Mentor and train customers on the service.
• Act as a liaison between Customers and Product Management to drive product development.
• Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
• Interact with management and other roles within the customer organisation and Okta.
• Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
• Perform hands on technical design, configuration, and troubleshooting of the Okta service.
• Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction.
• Manage multiple concurrent deployment projects.
• Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect.
• While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes.
• Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers.
• Utilise knowledge of typical enterprise identity life cycle management processes and standards.
• Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations.
• May provide mentoring, guidance, and expertise to less experienced team members.
• Ensure quality and time management processes are followed by team (e.g., change controls, time tracking).
• Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 5-7 years experience as a technical consultant delivering solutions to external customers.
• Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation).
• Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc).
• Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
• Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.)
• Ability to work independently and multi-functionally supporting the development of client work you're doing.
• Knowledge of typical enterprise identity life cycle management processes and standards.
• Ability to Multi-task and manage multiple customer engagements is a requirement.
• Able and willing to be a hands-on contributor.
• Superb communication skills, including issue tracking, triaging and crisis management.
• Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards.

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
• Must be available to work onsite at Fort Meade.
• Must have active Secret Clearance.

Nice to have:

• Experience in designing and implementing security and identity management solutions to support critical systems and business programs.
• Experience in delivering Okta implementations for organisations.
• Mobile development experience preferred (iOS and Android).

Problem Solving:

• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
• Asks probing questions to elicit facts and clarify a situation.
• Identifies critical issues with ease.
• Engages appropriate resources to obtain information, seek suggestions and acquire assistance.
• Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.

Communication:

• Communicates with internal and external customers and all levels of management.
• Effectively communicate technical information to non-technical audiences.
• Delivers informative, well-organised presentations.
• Understands how to communicate difficult/sensitive information thoughtfully.
• Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities.

Team and Customer Interaction:

• Facilitates effective team interaction.
• Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Manages client expectations effectively.

Education:

A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required.

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Your primary responsibilities will include:

• Working hands-on with Auth0 customers to provide innovative consulting services
• Gathering, analyzing, and documenting post-sales requirements
• Communicating with customers and partners at the technical and/or functional level appropriate for the situation
• Providing excellent design and deployment solutions resulting in extraordinary customer satisfaction
• Managing project scope, schedule, status, and documentation
• Mentoring and training customers on the service
• Acting as a liaison between Customers and Product Management to drive product development

You will also be responsible for leading multiple concurrent customer deployment projects and ensuring long-term customer success. You will work closely with our Customer Success team to ensure a smooth transition post-deployment to the support/maintenance phases.

In addition to your technical skills, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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Location

San Francisco

Employment Type

Full time

Department

Security

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI.

About the Role

As a Security Engineer on the Agent Security Team, you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale.

Responsibilities

• Architecting security controls for agentic AI – design, implement, and iterate on identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement) that integrate directly with the Agent Infrastructure stack.

• Building production-grade security tooling – ship code that hardens safety monitoring pipelines across agent executions at scale.

• Collaborating cross-functionally – work daily with Agent Infrastructure, product, research, safety, and security teams to balance security, performance, and usability.

• Influencing strategy & standards – shape the long-term Agent Security roadmap, publish best practices internally and externally, and help define industry standards for securing autonomous AI.

Requirements

• Strong software-engineering skills in Python or at least one systems language (Go, Rust, C/C++), plus a track record of shipping and operating secure, high-reliability services.

• Deep expertise in modern isolation techniques – experience with container security, kernel-level hardening, and other isolation methods.

• Hands-on network security experience – implementing identity-based controls, policy enforcement, and secure large-scale telemetry pipelines.

• Clear, concise communication that bridges engineering, research, and leadership audiences; comfort influencing roadmaps and driving consensus.

• Bias for action & ownership – you thrive in ambiguity, move quickly without sacrificing rigor, and elevate the security bar company-wide from day one.

• Cloud security depth on at least one major provider (Azure, AWS, GCP), including identity federation, workload IAM, and infrastructure-as-code best practices.

• Familiarity with AI/ML security challenges – experience addressing risks associated with advanced AI systems (nice-to-have but valuable)

Preferred Qualifications

• Experience with container orchestration (e.g., Kubernetes) and service mesh technologies (e.g., Istio, Linkerd).

• Knowledge of cloud security frameworks and compliance standards (e.g., HIPAA, PCI-DSS).

• Familiarity with machine learning and AI frameworks (e.g., TensorFlow, PyTorch).

• Experience with DevOps tools and practices (e.g., CI/CD pipelines, containerization).

What We Offer

• Competitive salary and benefits package

• Opportunity to work with a talented team of engineers and researchers

• Collaborative and dynamic work environment

• Professional growth and development opportunities

• Flexible work arrangements

• Access to cutting-edge technology and tools

How to Apply

If you are a motivated and experienced security engineer looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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Frontend Engineer, Identity

Location

San Francisco

Employment Type

Full time

Location Type

On-site

Department

Applied AI

Compensation

• $230K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Applied team at OpenAI brings cutting-edge AI technology into the hands of millions of people and businesses worldwide. We build and operate products such as ChatGPT, Sora, and the OpenAI API, delivering state-of-the-art multimodal capabilities across text, image, audio, and video. Our work spans product engineering, large-scale inference, and platform infrastructure — all designed to safely and reliably support global usage.

About the Role

As a Frontend Engineer on OpenAI’s Identity team, you’ll build the user-facing experiences that make secure access to OpenAI simple, clear, and trustworthy for organizations. You’ll design and implement core identity flows — such as sign-in, account management, permissions, and admin experiences — that enable enterprises to adopt OpenAI’s products with confidence.

You’ll work closely with design, product, security, and backend teams to translate complex identity systems like SSO, RBAC, and identity federation into intuitive, reliable interfaces. Your work will directly shape how users and administrators understand and manage access across OpenAI’s products, helping unlock secure, large-scale enterprise adoption of AI.

This role is based in San Francisco, California. There may be relocation options available.

In this role, you will:

• Build scalable, reusable frontend components and patterns for core identity experiences, including sign-in flows, account management, permissions, and admin surfaces.

• Partner closely with backend and security engineers to deliver end-to-end identity capabilities such as SSO, RBAC, SCIM provisioning, and delegated access through clear, intuitive interfaces.

• Translate complex authentication and authorization systems (e.g., SAML, OIDC, OAuth) into user experiences that are understandable, reliable, and trustworthy for both admins and end users.

• Help define frontend architecture, standards, and patterns for a shared identity platform used across OpenAI’s products.

• Build internal tools and surfaces that enable teams across OpenAI to integrate, manage, and reason about identity and access control effectively.

• Collaborate with Product, Design, Security, and Go-To-Market partners to turn ambiguous enterprise requirements into high-quality, user-centered interfaces.

You might thrive here if you:

• Have at least 5+ years of frontend engineering experience building and maintaining production-grade web applications, with a focus on usability, scalability, and long-term maintainability.

• Bring deep frontend expertise and genuine enthusiasm for frontend frameworks, performance optimization, latency, and building reusable, composable UI systems.

• Are excited to take ownership of critical access flows, helping scale and improve sign-in, permissions, and account experiences across OpenAI’s products.

• Enjoy working closely with cross-functional partners — including product, design, security, and go-to-market teams — to shape thoughtful, user-centered solutions.

• Have experience evolving or re-architecting production systems to support new capabilities and increased scale.

• Care deeply about user experience and take pride in crafting interfaces that make complex identity and access systems feel simple and trustworthy.

• Thrive in fast-moving environments where re

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