About Anthropic
\nAnthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
\nAbout the role:
\nThe IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
\nAnthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
\nResponsibilities
\nEnd-User Support
\nCommunication & Documentation
\nOperational Improvement
\nYou may be a good fit if you
\nStrong candidates may also
\nLocation
\nThis role is based in one of our offices (San Francisco, Seattle or New York). We expect you to be in-office 4 days per week during your first few months, with the opportunity to work remotely up to 2 days per week after that. If you will be based out of the Seattle office we expect you to be in-office 5 days/week.
\nWhat Makes This Role Unique
\nYou'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
\nDeadline to apply:
\nNone. Applications will be reviewed on a rolling basis.
\nSalary
\nThe annual compensation range for this role is listed below.
\nFor sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
\nAnnual Salary:
\n$170,000 - $230,000USD
\nXML job scraping automation by YubHub
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