Job Overview and Purpose

We are seeking a skilled and experienced Multi Skilled Engineer (Mechanical Bias) to join our team at the London Designer Outlet. As a key member of our Maintenance Team, you will be responsible for carrying out planned preventative maintenance (PPM) and reactive maintenance tasks as instructed by the Maintenance Manager.

Key Responsibilities

• Carry out PPM and reactive maintenance tasks as instructed by the Maintenance Manager.
• Maintenance, fault finding, testing, and minor installation works on mechanical plant and systems including HVAC systems, AHUs and FCUs, pumps, valves, motors, and fans.
• Hot and cold water systems, basic plumbing and pipework.
• Undertake nonspecialist building fabric maintenance tasks as required in support of the wider maintenance team.
• Complete and close PPM and reactive tasks accurately on the site computerised maintenance management system (CMMS).
• Ensure engineering standards are maintained to maximise operational effectiveness, plant reliability, and system performance.
• Ensure all company, site, quality assurance, and Health & Safety procedures are adhered to at all times.
• Maintain accurate site records and documentation for all works undertaken.
• Inspect the condition of mechanical services and proactively respond to defects, breakdowns, and callouts as required.
• Attend site emergencies and support out-of-hours callouts when required.
• Work safely within plant rooms, confined spaces, and at height using access equipment and ladders (training and PPE provided).
• Maintain all company-issued tools, equipment, and PPE in safe and serviceable condition.
• Demonstrate a proactive, flexible, and positive approach to supporting the success of the LDO contract.
• Carry out any other reasonable duties as requested by management, which may include supporting site security or resilience activities.

Required Skills and Experience

• Recognised mechanical qualification (NVQ Level 2/3, City & Guilds, or equivalent).
• Timeserved apprenticeship or equivalent mechanical training.
• Demonstrable experience in HVAC and mechanical building services.
• Awareness of basic electrical systems and safe isolation procedures.
• Sound knowledge of Health & Safety legislation and safe systems of work.
• Strong faultfinding and problemsolving skills.
• Customer-focused approach within a live retail environment.
• Good written and verbal communication skills.
• Comfortable working both independently and as part of a team.
• Able to work unsupervised and manage workload effectively.
• Flexible and adaptable attitude to changing operational demands.

Benefits

We are proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers.
• Life: Search for resources and tools on topics ranging from family and life to health, money and work.
• Support: Online chat or telephone service for urgent support in a crisis.

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