At Scale, we're seeking an HR Business Partner to partner with our Gen AI Operations team. As the HR Business Partner, Operations, you will be deeply embedded within the Gen AI Operations team, advising team members as our business scales, and supporting leaders in all people-related matters.
\nYou will provide end-to-end HRBP support across our growing and evolving Gen AI business unit, including directly driving org health initiatives, influencing org structure to effectively scale the team, and developing and implementing creative solutions as the team navigates new markets.
\nEstablish yourself as a trusted advisor and a knowledgeable, reliable, and empathetic partner for our employees and leaders across the Enterprise team.
\nCoach and advise leaders on best people practices and uplevel manager skill sets.
\nLead project management for all people programs for the Enterprise organization, including org planning, onboarding, performance cycles, engagement surveys, and career development efforts.
\nDrive organization and order for people data and use it to provide insights and recommendations to leaders.
\nWork in a hybrid work environment (3 days/week) at our San Francisco Headquarters or New York office.
\nIdeal candidates will have 5+ years of experience working in HR with progression and growth in scope, with 3+ years of experience in an HR Business Partner role at a fast-paced, high-growth company.
\nDemonstrated experience engaging with executive-level leadership on org-wide initiatives, and ability to partner and build relationships with senior leadership.
\nStrong ability to relate to, empathize with, and quickly build trust with people from diverse backgrounds.
\nProven ability to thrive in a fast-paced, iterative environment and embrace changes in focus and direction as needed.
\nA passion for building scalable processes in a creative, thoughtful, and organized way.
\nExperience supporting a global workforce across various job functions.
\nNice to haves: Strong knowledge of Google Sheets/Excel and demonstrated ability to influence decisions with data.
\nExperience in Consulting or in an Operations and Strategy role at a fast-paced company.
\nCompensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.
\nScale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
\nYou’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
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\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
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\nLocation
\nSan Francisco
\nEmployment Type
\nFull time
\nLocation Type
\nHybrid
\nDepartment
\nPeople
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nBenefits
\nAbout this Team
\nThe HR Business Partner (HRBP) team at OpenAI is a core partner in shaping how our organization grows and performs. We work alongside senior leaders and their teams to design scalable structures, strengthen leadership capabilities, and drive decisions that enable people to do their best work. We move quickly with the business, anticipating needs and adapting as priorities evolve.
\nOur expertise spans coaching, organizational design, employee relations, and change management—all grounded in a deep understanding of our Contributions & Impact (C&I) culture and the needs of teams building transformative AI technology.
\nWe operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and focus relentlessly on creating meaningful impact.
\nAbout this Role
\nThis role is part of a shared hiring pathway for HRBPs at OpenAI. Instead of hiring directly for a single team, we evaluate candidates holistically first, then identify the best fit across our organization as you advance. This approach ensures alignment between your skills, interests, and where our needs are greatest—whether that’s partnering with technical leaders in engineering, supporting product teams driving user impact, or enabling operational excellence across business functions.
\nAs a Senior HR Business Partner, you’ll be a trusted advisor to leaders and their teams. You’ll help set direction for how we organize, grow, and lead—stepping in as both a sounding board and a problem-solver. This role mixes strategic advising with hands-on support: you’ll design better systems, coach managers through complex situations, and help us make trade-offs that keep our people and mission in balance. This is an individual contributor role reporting to an HRBP Lead.
\nYour Key Responsibilities
\nWe’re Seeking
\nWorkplace & Location
\nThis role is based in our San Francisco or Seattle office, and we aren’t considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location
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\nAs a Senior People Partner – GTM, you’ll be a strategic advisor and trusted partner to our global GTM leaders. You’ll play a critical role in aligning our people strategy with business objectives, enabling high performance, strong leadership, and an engaged culture as we scale. You’ll operate at both strategic and operational levels—driving talent programs, advising on org design, leading change initiatives, and serving as a coach to senior leaders.
\nKey Responsibilities
\nWhat We're Looking For
\nPlease note that this is a hybrid position of 3 days/week in our London office.
\nWe’re committed to creating an inclusive and diverse environment where everyone can thrive. We welcome applicants from all backgrounds and experiences.
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