At Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

About the Role

We seek a dynamic People Operations Generalist who excels in a versatile role, balancing strategic HR initiatives with the essential groundwork that keeps the department afloat. This opportunity is perfect for a proactive go-getter, ready to deep-dive into the world of HR, regardless of your traditional background.

Responsibilities

Data / HRIS:

• Own Rippling system integrity, including workflow configuration, troubleshooting, HRIS support escalations, and ensuring data accuracy across all employee lifecycle events - maintaining Rippling as the single source of truth for people analytics.
• Apply strong analytical and spreadsheet modeling skills to translate people data into actionable business decisions, including headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis.
• Leverage AI tools, automation, and real-time data to proactively surface workforce insights - building dashboards and reports in Rippling and Google Sheets that track headcount trends, attrition, and compensation changes, and recruiting pipeline insights.
• Support the performance review cycle operationally - managing timelines, system setup, and producing summary analyses that equip leadership and managers to make informed coaching and compensation decisions.
• Partner with the Director of People on compensation strategy, including salary banding, merit cycles, and performance-related increases.

New hire / Employee related work:

• Own the full employee lifecycle from offer acceptance through offboarding - including new hire onboarding, orientation, cross-functional access coordination, and separation - ensuring every touchpoint is operationally seamless and compliantly executed.
• Manage the company's immigration-related processes end-to-end - including visa maintenance and renewals - acting as the primary internal point of contact for employee inquiries and the direct liaison to outside immigration counsel.
• Maintain and administer company HR policies, serving as the go-to resource for employee and manager questions on policy interpretation, workplace guidelines, and day-to-day HR matters.
• Champion office culture and employee experience - organizing team events, fostering in-office energy, and creating touchpoints that make the Flow NYC Office a place people are excited to work from and collaborate in everyday.

Ideal Profile

• Bachelor’s degree in Business, Management, Psychology, or related field; HR qualifications advantageous.
• Open to diverse backgrounds with a keen interest in HR and relevant skills.
• 3-5+ years of professional experience, showcasing business acumen and a problem-solving mindset.
• Commitment to learning HR duties with a history of strong performance.
• Capable of handling varied tasks in a fast-paced environment with competence.
• Detail-oriented, accurate in administrative duties, and ready to learn HR systems.
• Innovative, energetic self-starter eager to contribute to a dynamic and diverse workplace.
• Experience leveraging AI to enhance HR tools, processes, and decision-making for improved operational effectiveness.
• Spanish fluency is a plus

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Our team is part of the incredible transformation underway at Ford Motor Company, and you'll have a chance to be a part of that movement. We are seeking an investigator with a passion for employee relations and conducting robust investigations in a dynamic environment who appreciates the important role employee relations professionals play in supporting our values and culture and will carry out duties with the highest integrity.

This role requires the investigator to be in the plant at least four days per week, for various shifts. Travel outside of Chicago may occasionally be required to assist other facilities across the United States.

Responsibilities:

Investigate workplace issues/concerns raised through internal Company channels and some externally filed complaints, including complaints of employment discrimination, harassment, retaliation, and other violations of Company policy.

Exhibit sound judgment in recommending outcomes for investigations.

Partner with Human Resources and/or the Labor Relations team to ensure proper handling and disposition of these cases involving union represented and salaried employees.

Work with various Company functions, operating committee members, the Office of the General Counsel, and outside counsel on related issues.

Prepare, track, and maintain appropriate investigation documentation.

Develop and implement investigation plans.

Drive timely closure of open cases/concerns.

Manage employee data and statements in a highly confidential manner.

Draft concise and clear investigation reports.

Partner cross functionally on investigations, discipline, performance management, and other aspects of employee relations.

Serve as a strategic partner, promoting ethical and compliant behavior that is aligned with Company policy and government regulations, with fair and equal treatment for the workforce.

Coach, counsel, and educate employees on HR policies, performance management, processes, programs, position eliminations, and strategies.

Support grievance, arbitration and litigation process from investigations.

Analyse case activity and determine trends/recommendations for proactive actions.

Foster an effective, inclusive work environment/culture and relationships, balancing employee advocacy with stewardship of company goals and values.

Conduct other duties as necessary to align with EEO regulations, and other internal and external policies and directives.

Qualifications:

Bachelor's degree.

3+ years of HR investigative experience.

Even better, you may have:

Prior experience in a manufacturing and/or complex multi facility environment.

Prior experience specifically conducting EEO/harassment or other investigations.

Ability to manage multiple tasks in a fast-paced and matrixed work environment.

Master's degree in a Human Resource related field.

HR generalist and/or Labor specialist experience.

Successful candidates should be able to demonstrate leadership behaviours and integrity combined with outstanding interpersonal, teambuilding, and oral/written communication skills.

Benefits:

Immediate medical, dental, vision and prescription drug coverage.

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidised back-up child care and more.

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.

Vehicle discount programme for employees and family members and management leases.

Tuition assistance.

Established and active employee resource groups.

Paid time off for individual and team community service.

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.

Paid time off and the option to purchase additional vacation time.

Salary and Benefits:

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorised to work in the United States. Verification of employment eligibility will be required at the time of hire.

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Responsibilities

• Serve as a trusted advisor to business leaders on talent strategy, team development, and organisational effectiveness.
• Align HR initiatives with business goals, offering best practices and external insights.
• Support change management and leadership development efforts.
• Promote a positive work environment through proactive employee relations support.
• Guide conflict resolution and conduct investigations as needed.
• Drive employee engagement initiatives and provide coaching to managers and team members.
• Manage the annual performance review process and support goal-setting and feedback discussions.
• Coach leaders on addressing performance concerns and development planning.
• Assist with compensation planning and benefits administration, including open enrollment and leave management.
• Respond to employee inquiries and partner with Corporate Benefits for issue resolution.
• Ensure compliance with local labor laws and internal policies.
• Assist in the development and communication of HR policies and procedures.
• Maintain HRIS (Workday) data integrity and generate reports for audits and planning.
• Process job and personal changes and support payroll with attendance and data requests.
• Facilitate new hire orientation and offboarding processes.
• Ensure accurate and timely maintenance of personnel files and HR documentation.
• Partner with Corporate HR teams (Benefits, Training, Legal, Immigration) to support employee needs.
• Maintain internal HR resources, policies, and documentation (e.g., Confluence)

Requirements

• Must have experience in policy development and maintenance communication rollout.
• Proven track record of positively influencing teams and their leaders.
• Comfortable working in a dynamic, and constantly changing environment.
• Must have exceptional people skills and be able to interact with employees at all levels, as well as vendors and suppliers, in a professional and straightforward manner.
• Must be highly collaborative and able to work in a team-based environment.
• Expert Excel, PowerPoint, and HRIS system skills.
• Knowledge of employment law and HR best practices.
• Requires strong organisational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
• Able to evaluate situations, identify options, and implement effective solutions quickly and efficiently.
• Must possess a thorough knowledge of administrative and office procedures.
• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organisation.
• Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.
• Must have solid business acumen and understanding of a variety of functional areas within the business.
• Must be able to balance needs of people within the framework of business needs of company.

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